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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Everything I've tried has been luscious and feels like it's doing me some good. Smart little bottles and roll-on's - minimalist, good quality - and letterbox friendly packaging so no worries if it a... Se mer

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Betygsatt 3 av 5 stjärnor

They offered a cracking promotional deal featuring 4 products. The razor was hopeless - the head wouldn't affix properly to the handle so kept falling off. I had to finish my shave with my boring (... Se mer

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Betygsatt 5 av 5 stjärnor

Recently purchased the Doft Roll-on Perfume- Scandinavian Spring fragrance and it did not disappoint! Lovely perfume, fresh, vibrant tones which lasts and lasts. Great handy size for short trips... Se mer

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Betygsatt 5 av 5 stjärnor

Tried a few of their products. Particularly love their Prickly pair oil and gentle face cleanser. Love other things too but especially their sustainability ethos. Very reliable company, always a bit n... Se mer

Företaget har svarat

Företagsinformation

  1. Hälsa- och skönhetsbutik
  2. Butik med toalettartiklar

Skrivet av företaget

grüum is a young British brand that’s on a mission to make skin, hair and self care products that are kind to you, and the world we share. We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

7 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(6 930)

923 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great Skincare

Absolutely love my SPF face cream and SPF lip conditioner. Great value for money and would highly recommend for anyone looking for friendly and sustainable skin care.

4 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Just tried Gruum products

I recently bought products from Gruum, I had never used them and I thought I would give them a try, my husband has dry skin and we have a problem getting soap that he likes, he tried the Lavender Gruum soap and now that is the only soap he will use, I has Shea butter and coconut oil in it and his skin is so soft now that is the only soap I will buy from now on, there are other varieties of soap but he likes the Lavender and it smells so good

4 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I initially bought Gruum products…

I initially bought Gruum products through a Blue Light offer and was absolutely delighted with the quality of the items. Everything is as described and are just right for travelling and/or daily use at home. The products are easy to use and many are ‘sun aware’. They are also very good for the older skin. I like the idea that most products come as a bar, especially the deodorant, are well packaged and environmentally aware.

No issues with ordering and delivery.

I will certainly continue to use these products. Thank you.

1 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Lynne,

Thank you for your wonderful review! We’re delighted to hear that you’ve been so pleased with the quality of the products. It’s great to know they’ve been practical for both travel and everyday use, and that you’re enjoying the sun care range and bar formats, especially the deodorant.

We’re also really pleased to hear your ordering and delivery experience has been smooth. Thank you for your kind words and for choosing grüum - we’re so glad to have you with us.

Warm regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

Great Customer Service

A small issue with delivery but it was sorted out immediately. So many thanks. Great customer service.
As for the lip moisturisers WOW, they are amazing. Will definitely be placing orders for more.

22 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi there,

Thank you for your lovely review! We’re really pleased to hear the delivery issue was resolved quickly and that you had a positive experience with our customer service.

It’s also great to know you’re enjoying the lip moisturisers - the “WOW” says it all!

Thank you again for your support.

Warm regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

Great customer service and excellent…

Great customer service and excellent products.

29 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi there,

Thank you for your lovely review! We’re really pleased to hear you’re happy with both our customer service and products.

We really appreciate you taking the time to share your experience - it means a lot to us.

Warm regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

Excellent products and customer service

Products are excellent and customer service is first class. I had a problem with my most recent order and got in touch via email. They got straight back in touch and sorted it out immediately. Very impressed

29 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi there,

Thank you for your wonderful review! We’re really pleased to hear you’re happy with both the products and the customer service, and that your recent issue was resolved quickly and smoothly.

We really appreciate you taking the time to share your experience.

Warm regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

Gorgeous products and cruelty free

Working my way through their products at the moment, love them all so far. Made in the UK, lots of their products are plastic free and they don’t test on animals. Highly recommend ❤️

28 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Bea,

Thank you for your lovely review! We’re so pleased to hear you’re enjoying the products so far and really appreciate you highlighting our cruelty-free approach and commitment to more sustainable packaging and UK-made formulations.

We’re excited for you to discover even more favourites as you work your way through the range.

Warm regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

I purchased the calming face spray and…

I purchased the calming face spray and it's been brilliant during this recent heat wave. It's been in my van and still felt cool when spraying.

1 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi there,

Thank you for your review! We’re really pleased to hear the Calming Face Spray has been so useful during the heatwave and that it stayed nice and cool even when kept in your van.

We really appreciate you taking the time to share your experience.

Warm regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

Great sunscreen

Great face factor 30 sunscreen, used on recent holiday in Turkey, even husband thought it was a good product, praise indeed.
Going to buy a replacement when this one runs out.

13 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Norma,

Thank you for your lovely review! We’re really pleased to hear the SPF30 Face Sunscreen performed well on your holiday and even got your husband’s approval too - high praise indeed!

Thank you once again for your support.

Warm regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

Great Products

I'm always looking for a face sunscreen that feels nice on my skin and have tried a few but they don't feel as nice as this one. I also tried the SPF lip conditioner which is really easy to use and can be reapplied as many times as you like. It feels nice on your lips especially in the hot weather. I would buy from this company again and may try some of their other products too.

1 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi there,

Thank you for your lovely review! We’re really pleased to hear you’re enjoying the Face Sunscreen and SPF Lip Conditioner and that they both feel comfortable, effective, and pleasant to use.

Thanks for taking the time to share your feedback—it really means a lot to us.

Warm regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

Great deodrant

I’ve always been wary of mineral deodorants but this one lasted from 6am to gone midnight on one of the hottest days of the year. Customer service is great and personal, not AI generated responses

26 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi there,

Thank you for your fantastic review! We’re really pleased to hear the Mineral Deodorant exceeded your expectations and kept you feeling fresh all day, even in the heat.

It’s also wonderful to hear your kind words about our customer service. We really appreciate you taking the time to share your experience.

Warm regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

Superb products

Superb products , skin friendly and effective. The face after sun bar especially is so lovely

27 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Lynne,

Thank you for your lovely review! We’re so pleased to hear you’re enjoying our products and finding them both skin-friendly and effective. It’s especially great to know the After Sun Bar has become a favourite.

Thank you once again for your support.

Warm regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

Excellent quality & value

I received the package of goods very quickly and all were excellent quality. The lip sun protector is excellent.

9 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Scott,

Thank you for your lovely review! We’re really pleased to hear your order arrived quickly and that you’re happy with the quality of the products. It’s great to know the SPF Lip Conditioner has been a standout for you.

We really appreciate you taking the time to share your experience.

Warm regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

“I love Gruum products

“I love Gruum products. No 'nasties' in them, easy to use, no complicated instructions and value for money. Also good delivery service.

26 maj 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi there,

Thank you for your lovely review! We’re so pleased to hear you’re enjoying our products and appreciate their simple, effective formulations, great value, and reliable delivery service.

We really appreciate you taking the time to share your experience.

Warm regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

Love Gruum

I've been using Gruum for about 4 years now i think it is, i cant even remember how i came across the products. I use the Shampoo Bars, the Face bars and i usually buy a pack of the offcut shower bars - i received a peppermint one in the last bag i got and its been fantastic in this heat, cools me right off! Last year i also bought the suncream and aftersun bar i think it was their summer care package type thing - all items worked a treat! and the slimline suncream bottle is great. I am always trying to find more ways to live sustainably and put more natural products on my body and im super glad that i found Gruum as it has all the prodcuts i need without breaking the bank. Thank you Gruum for what you do :)

26 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Kathryn,

Thank you so much for your wonderful review and for being with grüum for so many years! We're delighted to hear you're enjoying so many of our products, and it's great to know the peppermint shower bar has been especially refreshing in the recent heat.

It means a lot to know our products have helped you make more sustainable choices without compromising on quality or value.

Thank you again for your continued support.

Warm regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

Gruum products are natural, high quality & planet friendly

I've made repeated purchases from Gruum because I support it as a small business and its focus on natural non-toxic ingredients and planet friendly packaging.

My young daugther and I regularly use their sunscreen SPF 50 & 30 and also their SPF lip conditioner. Both do not leave a sticky feel and didn't cause unwanted reactions. Their products are not perfumed as well and I appreciate that the lip condition is a roll-on type so you don't have to use your fingers to apply and re-apply plus it is made from glass. Happy with my choice of purchase especially in the current sizzling summer days.

6 maj 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi there,

Thank you for your thoughtful review – we’re really pleased to hear you and your daughter are enjoying the SPF products and that they’ve been gentle and comfortable to use in the summer heat.

It’s also great to know you appreciate the natural approach, packaging, and design details like the roll-on format.

We truly appreciate your continued support.

Kindest regards,
Alex - Team grüum

Betygsatt 5 av 5 stjärnor

Lovely products at a great price

Lovely products at a great price.

I really love the aftersun bar. I work outside so I'm in the sun a lot and this bar makes my skin feel so soft and replenished using it at the end of the day.

26 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Emily,

Thank you for your lovely review – we’re really pleased to hear you’re enjoying the aftersun bar, especially as you spend so much time working outdoors. It’s great to know it’s helping keep your skin feeling soft and replenished after a day in the sun.

We truly appreciate your support and recommendation.

Alex - Team grüum

Betygsatt 5 av 5 stjärnor

Great products and even better customer…

Great products and even better customer service, cannot fault them.

26 juni 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi there,

Thank you for your kind review – we’re really pleased to hear you’re happy with both our products and customer service.

We highly appreciate your support.

Alex - Team grüum

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