If I could give zero stars, I would. The monthly bill is low but you’re getting absolutely awful customer service. I’ve been going in circles for about 10-12 days attempting to cancel my account... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’m with Gomo 3 years, and all my bills have been paid promptly for 3 different phones. I am now leaving and transferring to Lidl connect, which is cheaper, uses the same mobile carrier and has bett... Se mer
I have been with GoMo since it launched in October 2019, paying €9.99 per month for each of my wife’s and my mobile phones. During that time, I have only had to contact their call centre twice... Se mer
Bought an eSIM through GoMo. Never received an email with the setup details, that they said id receive shortly. Checked spam like they suggested. Says my order is still in progress over 16 hours later... Se mer
Företagsinformation
Informationen kommer från olika externa källor
GoMO is Ireland’s newest and best-value mobile network provider – just €9.99 a month, forever. Unlimited data, calls, texts + EU roaming. Order your SIM!
Kontaktuppgifter
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Constantly cant make calls
Constantly cant make calls, just a rubbish network
I have had zero issues with gomo
I have had zero issues with gomo, I made the mistake of switching away and within 4 days of the other networks awful coverage, lack of service , to no service , I instantly returned back to gomo, swear I'll never switch again, learned my lesson the hard way
They offfer VoLTE which is something…
They offfer VoLTE which is something other companies at this price range do not offer. I was with another network and when I was on a call, my data did not work. Searched around and found that GoMo do, and very happy with the price and ease of transfer from one network to the next.
I've been with them for years and have…
I've been with them for years and have had no issues at home or roaming. Just did a speed test 44.4 Mbps DL and 9.05Mbps UL, that's in Ennis town.
Only leaving a review as I was looking up 48 mobile as I want to change for my work phone. I see that the reviews are mainly negative there also. Will give 48 a go.
Internet is only @3mbps
Internet is only @3mbps. Should be illegal to use that type of slow connection. And it is always slow
Avoid at all cost
Customer service is awful. I tried to cancel multiple times but you can't speak to anyone. They just go around in circles but there is no one you can speak to except over email. Now they have barred my number so I can leave.
Gomo was great for sometime but in the…
Gomo was great for sometime but in the last 6 months myself and my friends have found the coverage shocking when I contacted gomo to be like why it could not be their fault it had to be mine I will be changing to a new network
Couldn't fault the quality of the…
Couldn't fault the quality of the service where I am with the exception of some recent outages. About 3 in 3 weeks. But that was the exception. I'm moving to the new Sky €15 for life deal from the GoMo €9.99 one. Principal reasons: actual unlimited data (not throttled to 1mb download after 120GB); 5G; and, the unlimited UK/EU roaming.
Die Bewertung, nach der ihr sucht
Die Bewertung, nach der ihr sucht:
Der schlechteste und unverschämteste Kundenservice, den die Schweiz bieten kann – eine Schande. Wie kann man ein Gespräch mitten im Satz beenden? Die Antwort darauf findet ihr nur bei Gomo. Ich wünschte, ich hätte nie von diesem miesen Unternehmen gehört. Ja, die Preise sind niedrig, aber was kann man schon anderes bei solch günstigen Preisen erwarten?
Zum Thema Betrug: Ich bekomme Rechnungen, obwohl ich nicht eine Sekunde das Internet von Gomo (Salt) genutzt habe. Nach mehreren Mahnungen habe ich den Kundenservice erneut kontaktiert. Und was passiert? Sie beenden das Gespräch, kaum dass ich angefangen habe, die Situation zu erklären. Und dann gibt es auch keine Telefonnummer, die man anrufen könnte. Was soll ich machen?
Ein Appell an euch da draussen und auch an mich selbst: Verschwendet nicht eure Nerven an unqualifiziertes Personal (kann man sie überhaupt als Personal bezeichnen?). Die Fakten sprechen für sich: 2,3 Sterne auf Trustpilot – das überrascht mich nicht im Geringsten.
NOT SECURE …
Those people like myself who are happy to be paying €9.99 or €14 per month for GOMO will eventfully get a rude awaking when they realise what a budget service actually entails . THEY ARE NOT SECURE ! Someone hacked my account and managed to order a new sim to a different address . Luckily it was stopped by me after two days of trying to contact GOMO . We all use Banking etc on our phones so we need to think what the cost would be of using GOMO or other operators who do not operate proper security procedures and who provide hackers with easy access to your phone by supplying replacement sim cards without any proper scrutiny . To top it off they did not charge the hacker for his replacement sim but charged me €5 for the one i had to order to replace the hackers sim 😂, I will be moving elsewhere, BE WARNED !
Regret going to go mo
Moved one account to go mo and it was a reasonable service however unfortunately I moved a second account and it has been anything but satisfactory and the customer service has been bad and very rude. I will have no option but to move to a better service where staff can provide a service and not blame the customer for everything.
Chat support is unsuccessful
Chat support is unsuccessful, Sarah was the name of the agent and instead to help me se took it personally. Embarrassing the treatment of the customer service.
Thought I would give them a try
Thought I would give them a try, but I can't even get past the sign-up screen. I enter my card details and approve the payment in my banking app and then nothing. Customer service chat box just says closed for the weekend. I don't hold much hope for a technology company that can't even take an online card payment.
No customer service,
No customer service,no phone number to contact,no reply to emails. A chat bot on their website will guide you to buy what they are selling
Reliable Similar To Eir.
I was with Eircom then Eir earlier and moved to GoMo to reduce costs for my family of 4. We are on €9.99 package since launching and from day 1 I never had any kind of issues. Been to many parts of Europe MiddleEast & Asia never even a call drop for 4 of us. I agree there is no customer service phone number. But that's what you are paying a price of two coffees ☕️ per month folks.
Ye tock my shopping money and I tried…
Ye tock my shopping money and I tried to get it back but I am been egnored.I pressed the pay button twice because you gave me the idea the bill was not payed. I payed 39.99 twice.
Customer service is abasymal. The worst I've ever experienced.
Excellent value for money and for the vast majority of my time the service has been good.
Unfortunately when I have had issues and needed them resolved efficiently - you are met with the most brain-dead and incompetent clowns that have ever masqueraded as 'customer service'.
5 days no service now. Bill is paid.
It's a farce.
Very good customer service
Very good customer service, I had a problem,and they had it sorted in minutes, very helpful and no nonsense.
Useless.The ryanair of mobile networks
Anyone tells you if you go over your data allowance you will get decent speeds are telling lies.
They throttle your connection that much it is unusable.
It's not 4g you'll get.
As for roaming....non existent
Been with them since they launched in…
Been with them since they launched in Ireland.
Good coverage, great roaming. Great price.
Never had to call customer service since sign up
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