@GoMoIreland Omdömen 

Spoke to Rebecca. Issue resolved straight away!

Sim arrived quickly but I wasn't due to move until my current contract was up. Got billed for it anyway. When I contacted Customer Care, Andrew made me feel like I was the biggest idiot in the world because I didn't go through the Ts & Cs with a fine tooth comb to see that the date I want my number to move isn't the same date I start with GoMo.

Cancelled then within the 14 days only to be issued with more Ts&Cs that say they're keeping my money anyway.

None of their email correspondence has a name attached which just makes it all feel worse. It harks back to the old Eir/Meteor days unfortunately.

I'd contact ComReg but they're site keeps crashing which would indicate just how much use they are too.

Rebecca help me while im in eu countries it doesnt eork the roaming but she fix for me thank rebecca

Spoke to Rebecca via webchat as my simcard stopped working internationally. Thought it was the phone but she sorted my problem out timely as the error was on my side. Should be up and running shortly.
Good for GoMo having the webchat because without a functioning simcard, you can't call anybody or receive one-time pins.

Good work

Great service ! Problem solved with a quick chat

I have been with GoMo from the beginning, The website is a little difficult for an older person to navigate, but I find them very good and inexpensive, also great coverage, data allowence is generous too

Terrible service. Recieved 2 sims and paying for both. No help on webchat and no number to call for assistance.

What a disaster ordered SIM, received 2 , paying for both 2nd month and I still can't get connected,
No human contact to sort the mess out

Amanda McCarthy

How do I get GoMo to change the assigned number to my existing number? Their instructions are difficult to follow.

Terrible range, Galway city centre and there are 2 bars at most, constantly losing signal

They charged me for calls that weren’t made and I sent them photos as proof but still stole my money!
Their customer service is a joke….

avoid at all cost im with them since october every month since i have had issues with trying to log in and talking to the people who are suppoised to work with resolve your issue doesnt help at all !! I have had issues with them looking for one time passcode since i joined and every month wothout fail its either been "investigated" or they cannot do anything for me online thing i will say is there is one staff member rebecca who helped me a lot today great customer service from her.

I first found it very frustrating in the beginning as every time I tried to explain my issue i ran out of time.
when I got a person to deal with my query, she was extremely helpful and was able to lead me through the problem and solve it. thank you

Poor service offering.
Calls drop randomly if they even make it through it all. Customer service seem to start of from the place that they assume all customers are complete idiots and then pretend the don't understand anything at all you tell them. Typical poo bag company. Definitely on the nasty ( not cheerful) end of the cheap scale. Not recommend.

Why would anyone use this service.

I moved a elderly person over to GoMo from Three as it was going from €30 down to €15 a month but the issues was crazy.

She was on the service for a month were we noticed the following
1) Incoming calls would never work, you could call and when they answered it would hang up straight away and they would need to call back
2) mobile data worked 30% of the time (even with full service)
3) outgoing texts would come from the original number & not the number that we ported over

When contacting support they would blame all issues on other networks (Vodafone, three etc) and couldn't resolve them.

I moved her over to 48 after these awful experiences where everything worked wonderfully and no issues so far.

I highly suggest staying away from GoMo if you want a reliable service! If you are looking for something to cause stress & weeks of no service, not being able to get incoming calls etc then go for 48

Terrible customer service, I have tried to cancel my plan every month and they still charge me even though I have gone online and cancelled .. it doesn’t acknowledge cancellation and cannot contact anyone!

Never had an issue.
I'm reading reviews of all Irish pay as you go deals and decided to read gomo reviews to compare.
I have been using gomo for about 5 years and never had a problem.
I wonder do only people who have had difficulty write poor reviews for this and other mobile phone providers

Customer service terrible. Can't pay unless you have a credit card. Avoid go mo

Shocking experience to be honest, cannot find a subscription that will auto take my payment , have to manually pay every month , and even then they cancelled my account even though I paid for a month , and it’s great that there’s someone to call when something happens👍👍 I don’t want to talk to a robot , cheers though … Stay away from gomo

Incredibly poor customer service,

Overcharged me twice the monthly amount agreed for 6 months.

No one to make my case to, just bots that keep redirecting my questions to main page. So frustrating 😟