If I could give zero stars, I would. The monthly bill is low but you’re getting absolutely awful customer service. I’ve been going in circles for about 10-12 days attempting to cancel my account... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’m with Gomo 3 years, and all my bills have been paid promptly for 3 different phones. I am now leaving and transferring to Lidl connect, which is cheaper, uses the same mobile carrier and has bett... Se mer
I have been with GoMo since it launched in October 2019, paying €9.99 per month for each of my wife’s and my mobile phones. During that time, I have only had to contact their call centre twice... Se mer
Bought an eSIM through GoMo. Never received an email with the setup details, that they said id receive shortly. Checked spam like they suggested. Says my order is still in progress over 16 hours later... Se mer
Företagsinformation
Informationen kommer från olika externa källor
GoMO is Ireland’s newest and best-value mobile network provider – just €9.99 a month, forever. Unlimited data, calls, texts + EU roaming. Order your SIM!
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Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Realy bad service,very bad customer…
Realy bad service,very bad customer service not good coverage All rubish!!!
Stay away people, better values are arround
Excellent service
Gomo 5 star
absolutely amazing company and the best mobile service in Ireland. top notch.
Simply the best.
Nuts not reading terms and conditions. well, Darwin award.
Terrible customer service
Terrible customer service. Terrible company.
I left a network now I have none. No sim, No.custkmer support, no accountability.
Disgraceful company, stay away.
Terrible customer services
Terrible customer services, no ability to make contact, website crashing. As poor as it gets.
Incredibly frustrating and concerning
Incredibly frustrating and concerning. While traveling abroad, I encountered severe limitations on network usage that led to rapid loss of phone reception and mobile data. This made essential tasks like using Google Maps or simply website browsing or making crucial calls impossible. There was no option to pay for additional mobile data when needed.
You are simply capped and that's it.
As a result, I'll be switching back to Tesco Mobile.
Worst experience
Worst experience! Cant deliver the ordered sim on time and the best they can offer is to cancel my order after keeping me waiting!
Absolute joke of a customer service
Absolute joke of a customer service. I have a simple SIM card problem and have sent numerous messages to a live chat that says it gets back to you with in 24 hours. Well they don't even do that. So frustrating.
I have been with Gomo since they…
I have been with Gomo since they launched in 2019 and never had even a single issue with them . 9.99e a month unlimited calls and data for life even had my laptop connected to the hotspot for almost a year . Never had to worry about credit or data even abroad . Problem free service
Absolutely a brilliant service 💯%
The greatest help
I was dealing with such an amazing customer service girl called Ashleigh today. It could not get any better. She was such a great help! She was so smart, so intelligent and very professional one. She sorted out my difficult issue in no time, promptly and beyond expectations. That is why I am on my ninth cloud today. Good girl. Well done Ashleigh!
Steer Clear!!
I'm freaking out. They keep taking money from my account yet we don't have a service anymore with them. I have no way of getting in contact with them. They took another €44.97 from my account today - help?!
Brilliant service for 2+ years now
Order and payed for a sim card that…
Order and payed for a sim card that never arrived
Had a lovely girl called Rebecca help…
Had a lovely girl called Rebecca help sort my issues today..
Terrible customer service and terrible service
Terrible customer service.
They slowed the data withing 24hrs to a ridiculously slow speed.
Waste of money time do not join them.
Not good-don’t go near them-my old…
Not good-don’t go near them-my old number had not ported over and they won’t escalate for 5 days. I have been advised that if I cancel now which I want to do my old number may be cancelled because the process of changing back to my old number had begun. As they are online only you can’t speak to anyone. Not worth it.
UPDATE: My number has been ported now.
Very bad customer service and ignorant…
Very bad customer service and ignorant . Stay away I wish I had seen the reviews before I went near them.
AVOID AVOID AVOID
5G……don’t think so
I have been with GoMo parent company Eir for years with little or no issues. Switched to GoMo 1st March 2024 and noticed the data settings data.myeirmobile.ie are exactly the same and thought great, it’s going to be 5G like Eir……How wrong could I be, I have Ookla speed tests going back years. In February 2024 mobile data pulling down 201 Mpbs up at 186 Mpbs at home. Since moved to GoMo which uses same transmitter and owned by Eir it’s an atrocious 23/5.6 respectively from same location and time of day on repeated days. Advertising as 5G but clearly not and same company. It’s like Eir have punished me for going to another Eir company and withholding cellular bandwidth on purpose just for me choosing to move. It’s false advertising and I’m sure not only one who has experienced this. The Consumer Protection crowd will take notice hopefully. Rant over but for anyone considering moving who relies on a decent speed don’t. Buying cheap inevitably means you’ll pay twice.
I would not recommend this company to…
I would not recommend this company to anyone - my daughter and I had a really bad experience with them.
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