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Jake arrived at the time the call center said. He removed his shoes prior to assessing the problem. He analysed the problem and resolved the issue quickly

Prompt, fuss free resolution to leaking pipe by Jake H.

Ryan was excellent. Arrived, asked what the issue was and went straight to the problem. Had my hot water fixed in no time at all, no mess, really good engineer. Thank you very much Ryan

Jake H was polite, courteous and studious, even at the late time of 19.30 on a Saturday evening. Thanks Jake

I reported my plumbing problem mid morning and was told a plumbing engineer would arrive between 1 - 5.30pm and he did, at 2.20 so I was very pleased.
Costica was excellent, pleasant, professional and soon got the job done, inspite of the overwhelming heat! Thank you to him and to your Company, for your efficiency.

It's taken a few attempts to resolve a problem with noisy pipework but following Brandon's visit I'm confident it's now solved. He was very thorough in diagnosing and then coming up with the fix needed, explaining exactly what he believed was the cause and how he solved it. I cannot thank him enough but would also say all of the staff I've dealt with have been polite and a pleasure to deal with.

Within an hour or so of the referral, Jordan gave us a two hour window and arrived at the beginning of it. He quickly diagnosed the problem and managed to negotiate the physically awkward location of the shower pipe leak under our bath. Within half an hour he'd replaced the perished pipe and got our water up and running again. Prompt, friendly and efficient.

Quick to fix problem

Jake H was very polite and professional.
And importantly completely the job very well and in good time and ensured it was fully tested. Thanks.

Jake H did a wonderful job.
Very polite and efficient.
I would definitely recommend.

Jake H was the engineer and he was very friendly and efficient. He fixed my plumbing issue in quick time and talked me through everything he did. Thanks Jake!

Seamless service 💯 💯 💯
The team kept in touch through text/ telephone keeping me up to date on the engineers ETA. I was pleased with Jake’s overall approach and mannerism, and he was also kind and friendly. He assessed the leakages and clearly outlined the problem and options; which was very useful. I’m grateful for his call today. No more flood nightmares Jake!!! Thank you for being so reliable!!!

Jake from Go2Gas was very professional and explained what he was doing . He found the problem quickly and rectified it with the advice that the unit should be replaced to prevent further leaks. A very helpful pleasant young man.

Called the emergency line and had an engineer here in an hour and half. On a Bank Holiday too. Jake H was great, quickly saw the problem and had the parts to fix in his van. Amazing service on a holiday. Thank you

Costica from Go2Gas did a brilliant job of our toilet repair. We had trouble with a broken/detached waste pipe and he sorted this in 30 mins and bolted the bowel back to the floor too.

I rang to arrange another plumber as the first one arranged, didnt contact me or answer my calls or email. The second one given phoned me and said the plumber will be with me in 15 minutes and sure enough George turned up, looked at the toilet flush not working, went to his van and found a similar flush. It took him 10 minutes to replace and complete the fitment. Very impressed and will have George sort out any plumbing needs I may have in the future. Thank you to Go 2 Gas solutions ltd.

Tyler attended to our bathroom leak. He was very knowledgeable and fixed the issue within the hour. Explained what he did and how the issue came about. He also explained how he had resolved the issue. He gave us peace of mind. He’s highly recommended.

We are based at LE2 and Ryan from Go2 gas was sent to us on Thursday 10th of April 2025 and we were his first job for that day. We had no hot water or heating and Go2gas sent Ryan within 24hours. Ryan was on time, extremely knowledgeable, professional and knew exactly what the issue was from just looking at the boiler. Ryan managed to fix the problem very quickly and replaced the necessary parts. He also left us with instructions and explained the problem to us. I would recommend Ryan snd this company as our experience was very positive.

Great experience, from call out to attending was quick, and Jake H who attended carried out the work to a high level. Jake kept me updated on the progress and what was the issue before resolving.
Thank you Jake H and Go2Gas for your assistance!