Your customer service agent was polite, professional, and courteous. When I told him what I wanted he gave me my options, then confirmed my order and made a note that I needed it before the end of the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Actually received the wire in a timely manner. The only reason for the 3 rating instead of 5 was the poor communication. I needed the wire within a week or so. The only information i could get about w... Se mer
This has been the worst order experience ever. Placed an order 17 days ago and still don't have any shipping information. Just keep getting the run around and told I will have shipping info in 24-48 h... Se mer
Other than the long delay to get our ordered ship (over 10 days), the rest of the experience was good. The wire was what we wanted at a better price than our local supplier. The length was correct. Th... Se mer
Företagsinformation
Skrivet av företaget
At Global Cable and Wire (GCW), we are your trusted one-stop shop for all things cable and wire. As a leading distributor, we are committed to providing high-quality products at the most affordable prices. Our platform is designed to give customers seamless access to a wide range of cable and wire, ensuring they get exactly what they need—quickly, efficiently, and at the best price. We take pride in our price match guarantee, ensuring that you always receive the best deal on the market. Our mission is to deliver unmatched quality, affordability, and top-tier customer service. Whether you're looking for industrial, commercial, or residential wiring solutions, GCW is here to meet your needs with reliability and excellence.
Kontaktuppgifter
505 northern blvd, 11021, GREAT NECK, USA
- 5164072416
- sales@globalcablewire.com
- globalcablewire.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 43 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Shipping not as described in their website
It took 2+ weeks to ship 50’ of wire and i cancelled the order but you shipped it anyway.
Horrible!
Order Process in Shipping needs improvement
Other than the long delay to get our ordered ship (over 10 days), the rest of the experience was good. The wire was what we wanted at a better price than our local supplier. The length was correct. The only issue was the length of time between placing our order and getting a confirmation of shipping and tracking. We had to phone the company to find out why we had not received any update on our order and if it was going to ship. This delay compounded our project timeline.
It's been two weeks since I made my…
It's been two weeks since I made my purchase. I chose a company in the same State as where I'm located, assuming that that would cut down on shipping times. I still have not received a tracking number or any notification that this is being processed. I'm starting to wonder if I've been scammed out of my money.
After placing the order and 5 emails to…
After placing the order and 5 emails to the store, it took 24 days for delivery, unexpected for this type of service from a company like them.
Even the management won’t return my calls
It has taken so long to get shipment still unable to get part of the order!!! No one calls you back never got tracking no. They keep giving me tracking no. for what I already received. Than manager has told me 2 times he would handle within. 12 to 48 hours nothing I keep calling ! Just got an email that the warehouse is closed and it will be Monday before I get a phone with tracking information! I am done! Worse service ever!! Just got a call from Fed Ex trying to deliver to me, I literally was on the phone with Global Wire trying to get tracking info and they had no idea it was shipped, most unorganized company ever. Thank God, Fed Ex called or it would have been returned to them again. Delivery was made to property we don't live at and that is why we needed the tracking no and company so we could set up to be there when they delivered. Never again.
Not sure if I have been scammed of $550…
Not sure if I have been scammed of $550 or not but no communication from this company. If you call the person you speak with is very hard to understand and promises to return your call or email status of your order, no reply. I really would like my material or money back but no help or assistance whatsoever. After reading independent reviews I would not have ordered from this company. Not a way to conduct business.
I’m not sure how long it may take to receive if at all 120’ of 1 item. I mean how long can it take to measure, cut and ship cable??? Well I received cable after 28 days. Called several times for an update never got a response. Next thing I know I got a shipping notice.
Terrible turn around time and dishonest
I ordered several different segments of THWN wire on July 27th. Two weeks later after still not having any shipping confirmation I start emailing them because the order said it would be "processed within est. 5-7 business days" and they responded with "your shipment is still actively being processed by our warehouse team". Two days later still NOTHING so I checked again and they said they are "continuing to monitor this closely"! Finally I received my order on 08/14, and it was simply a drop shipped order from a City Electric Supply an hour drive from my house. They lied about their warehouse working on things. They don't have a warehouse. They're just a drop shipper. So they're dishonest and terrible with their delivery times because they rely on their drop shipping.
Horrible shipping/order processing
Horrible shipping/order processing.
Two weeks ofnrun around from them. Do yourself a favor and STAY AWAY!
I got a request to review my purchase
I got a request to review my purchase. Supposedly orders will ship in 5-7 business days, today is the 11th business day and my order hasn't shipped yet. Tough to give a positive review of an non-shipped order! I contacted them last Thursday (8th BD) was e-mailed back order was in process, today I'm asked to review purchase.
Decent pricing and reasonably fast…
Decent pricing and reasonably fast shipping.
Easy to order quality wire online
Easy to order quality wire online. Good email updates and arrived on the promised day. Packaged well and the delivery matched the order. Only reason it’s not 5 stars is that I was told to expect a call with an ETA but never received so the pallet sat out a few hours.
Still waiting for my cable
Still waiting for my cable. It says ships in 5 to 7 business days. What they don’t tell you is that it’s been processing for 12 days. Pricing is good but so slow.
I ordered my wire on July 13
I ordered my wire on July 9, 2026 and I have not received any information on a delivery date. When I sent an email to the company they asked for a review instead of any information on my order. Here is my review. Very poor communication with customer
I called and asked specifically how…
I called and asked specifically how long it would take to get my wire if I ordered. The very kind lady told me that most customers receive their order within 2 weeks. I received my order in over 6 weeks. Second problem was the wire shipped was 8 feet short but I always order extra lucky. I had zero extra wire. Asked if I could get reimbursed for the 8' I was shorted. They said yes if I could basically proove it. I have it in conduit and hooked up so I am not taking it back out. I will not be ordering from this place again
This company suck
This company suck! If you need your cable soon, dont risk it!!! they do not ship next day! thats a freaking lie!!!! I have been waiting for my cable for almost a month!! And READ the reviews, I'm noy the only one, is the majority with the same issue!!! !!
Everytime I called, it was always an excuse and the wrong pending shipping day!! frustrating!!! terrible !!! do not buy here!!!!! We have to change our plans for the job a couple times due to this irresponsability!!!!
If I had seen the reviews first, I wouldn't have bought here! I can see that they response to the reviews with just a simple apology and blah, blah, blah but it seems very clear like they dont do nothing to improve!!!! They suck and thats all!! Bad Bad customer service and delivery DELAYs!!! buy somewhere else!!
I was a little nervous after reading…
I was a little nervous after reading other reviews, but my experience turned out better than expected. Our order was processed and arrived quickly. The prices were incredibly competitive I would definitely use them again!
Almost 3 weeks and still hasn't…
Almost 3 weeks and still hasn't shipped. Unless you want your project held up a month do not order from here. That most orders ship within two day on the home page of the website is very misleading or a flat out lie.
Great company that was helpful and kind…
Great company that was helpful and kind every step of the way. Will be referring them to all my friends and clients,
Processing is more like 4 weeks...not days.
Fast processing is apparently 30 days. Now its planned arrival is exactly a month from placing order. Pay your local supplier...the money saved is not worth the headache and uncertainty.
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