Almosafer Omdömen 

The worst staff and services you can ever deal with. I will never ever use them or recommend them. I polite and arrogant staff and customer service. Extremely bad. I'd rather pay more and deal with professionals. Stay away from them

Very poor website. I booked a ticket for Istanbul with 9 hrs hault. They changed it to 24 hrs and are not ready to assist or give alternatives.

Very poor service. Call center number dose not work and chat bout will ask you to call the call center.

Very hard to get in touch with them.

I booked apartment the photos was 100% different than the site? When I called almosafer they told me I need to deal with this. Wallah I wasted my money. They didn’t even help me. worst apps. What I want to say photos in site might not be the same in real life, be careful

Worst website ever. it's a scam
I booked a flight through this website from Beirut to Istanbul. My flight was cancelled. they didn't even inform me. I've tried to contact them several time to ask for a refund, they never replied. After 1 month, they told me that it's not their problem and that I should ask the airline company for the refund.
Dishonest employees.

A. kalakech

I booked a flight ticket very easy and got the cheapest price. Also called the customer service to check if they respond or not but they immediately responded.

PEOPLE; DO NOT BOOK A FLIGHT WITH THIS COMPANY! THEY RIP YOU OFF! AND THE CUSTOMER SERVICE NEVER PICKS UP THE PHONE. VIA EMAIL THEY JUST TELL YOU THAT THEY ARE HANDLING YOUR REQUEST BUT IT DOESNT REALLY HAPPEN. EVEN AFTER 28 EMAILS, I KEEP GETTING THE SAME RESPONSE. DO NOTTTT BOOK A FLIGHT WITH THEM! ITS A SCAM!!

لا انصح احد بالشراء من هذا الموقع. حرامية ولا يعترفوا بالخطا. حجزت تكت واحد لجهات متعددة من عندهم ودفعت الفلوس وبعدين طلع انو في رحلة من الرحلات ما حطوها بالحجز وما يرضيو يرجعوا اي فلوس. منتهى قلة الاخلاق وما عندهم اي مصداقية وحسبي الله ونعم الوكيل فيهم.

I booked flight with this web portal and experienced very bad customer support.

Due to their system glitch i faced lot of issue with passenger name and we asked to correct the issue they were not able to do it and put us on hold for long time and than disconnect the line.

This is my 4th booking with them and now its last i will never confirm any service with them.

I booked a hotel with this company. They are cheating and laying
I paid for a room extra money. When I came to the hotel they told me we don’t have such a room
I advise any one not to book with this bad worst company i ever met

I booked an airline ticket through this company. Within 24 hours I realized I needed a flight one day later and emailed them. They took days to respond, but said they could do it if I emailed them certain information. I emailed them immediately, and they did not respond. I emailed two days later and they asked for the same information that I had already emailed two days before. They then sent me a link to pay for the change, and the link did not work. Several emails later they told me there were no seats on the flight I had requested and two days later that there were no seats for entire week. Do not book with them. Pay an extra 50$ and book with a company who can efficiently handle the needs of travelers in 2019.

I made a reservation for my family from be lebanon to Riyadh via this company , but when boarding they gave them different distributed seats !!! In spite of my selection during the reservation .

This is the worst service ever to get someone to reply to a reservation made. Good luck trying to get your money back or modify your reservation. All what they will ask you is send an email that no one will see or even read till you get tired and give up.!!!

THIS COMPANY OWES ME 3500 SAR FOR A FLIGHT I PAID FOR AND THEY CANCELLED.

They are purposefully refusing to pay what they owe by trying to ignore me. This will NOT work

I booked an hotel room last week, payment was accepted and booking confirmed and when when we went to the hotel they said that they didn’t receive our booking and the hotel is full
Because of them I had the worst weekend plus the call center agent for almosafer was not helpful , very bad experience
Ver

I saw a previous review stating the same issue. I've booked in, or at least what is meant to be, a 4-star hotel. I was shocked once I've received a receipt with a completely different 2-star hotel! I've tried to get my money back but obviously, that did not happen.
WARNING they have the worst customer service ever. They'll keep lying to you and give you false promises. I wish I haven't trusted them.
Please please please AVOID at all costs. If you want an excellent customer service where they respect you & don't lie to you, then you should head elsewhere. Probably sticking with the leading few genuine companies would be best.
Horrible experience.

After screwing up my first booking in Dubai they rebooked me into another hotel and confirmed by email to me Upon arrival though the second hotel never received any confirmation and so no booking. I then spent the best part of four hours sat in the hotel lobby attempting to get anything in the way of an answer from a customer service that didnt exsist. Eventually after numerousd promises broken and calls not returned I gave up. From this experience I lost not only an important business meeting and four hours of my life but all trust and respect in a company that is unable to fulfil anything once it has taken your money. Dont make the same mistake I did and do not book with this company, it might seem cheaper but there is a reason why.

Its the worest application and company I used
From customer service , sales , reservation , support ,
In professional at all
Disaster attitude
The worest not enough for them
I get

I booked two rooms by almosafer app in a hotel that rated as five stars and i paid about 1400$ in advance by visa but when i reached to the hotel i found that it's very bad hotel and even it's didn't reached to three stars, then I canceled my booking and they did but they didn't send my money back. The rating and the description of the hotels in almosafer app is totally not matching with the real. So I'll give this agency bad rating.