I bought 2 items on sale, and even the heavily discounted prices were way more than the quality of the items afforded. One I decided to keep because despite this it was a unique pattern. The returns... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I waited until I received my order in the mail to write this review. I am honestly very impressed by this company. They sell affordable, SUSTAINABLE, excellent quality clothing, and all of those in th... Se mer
Sempre una garanzia :) look bellissimi!! Unica pecca che sul sito hai a disposizione una selezione di prodotti limitata, sarebbero bello vedere tutti i capi, anche quelli che vedi dai rivenditori 😊😍... Se mer
I had made a mistake on my delivery address, however Glamorous customer service advisor helped me days before Christmas Day, to make sure that the parcel reaches me in time. The item had actually gone... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Established in 2007 in Manchester, U.K, Glamorous has experienced phenomenal growth becoming one of the leading womenswear brands on the UK and International Markets. Our roots may be British, but today we’re truly a global brand. Glamorous can be found in over 30 countries throughout the world including the U.S.A, Canada, Russia, Italy and Germany. We partner with some of the best retailers globally and can be found in more than 4,000 retail doors worldwide.
Kontaktuppgifter
Manchester, Storbritannien
- care@glamorous.com
- glamorous.com
3,2
Medel
182 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 76 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This is a scam website
This is a scam website. I ordered three dresses four weeks ago, but still haven't received anything! I emailed their customer service email two weeks ago but no reply! I'm still chasing my refund at the moment.!
28 mars 2020
Omdöme utan inbjudan
Svar från Glamorous.com
Hi Lee,
We are sorry for this experience. We have reached out to understand what happened during your shopping experience with us,
Thank you
Glamorous
X
Wow!
Amazing service. Sent me a replacement pair of shoes that arrived within 24 hours after a small issue with my first order. They were nothing but helpful and I'm so impressed.
31 maj 2019
Omdöme utan inbjudan
Amazing dress
Amazing dress! quality of the dress too is good. V flattering. Would shop here again for sure!
23 maj 2019
Omdöme utan inbjudan
5* Customer Service! You won't be disappointed
I had made a mistake on my delivery address, however Glamorous customer service advisor helped me days before Christmas Day, to make sure that the parcel reaches me in time. The item had actually gone out of stock and they managed to find one in my size! Therefore the 5stars are well deserved! Recommend them to all my friends and family
21 december 2018
Omdöme utan inbjudan
We received one of our two pairs of…
We received one of our two pairs of curtains we never received our second pair and we can’t get hold of anyone.
30 november 2018
Omdöme utan inbjudan
Svar från Glamorous.com
Hi Adam
Please note we do not sell homeware. We think you perhaps have confused us with another retailer?
Thank you
Glamorous
Fab products and fantastic service
22 november 2018
Omdöme utan inbjudan
Fast delivery and good quality products!
2 november 2018
Omdöme utan inbjudan
Fabulous service and product thank you…
Fabulous service and product thank you :)
2 november 2018
Omdöme utan inbjudan
Amazing quality clothes & quick…
Amazing quality clothes & quick delivery. Love Glamorous!
6 september 2018
Omdöme utan inbjudan
I would thoroughly recommend Glamorous!
I would thoroughly recommend Glamorous! Although sadly my purchase wasn’t suitable, the customer service I have recieved has been second to none - quick responses, always helpful and ready to go above and beyond. Will definitely use again 😊
6 september 2018
Omdöme utan inbjudan
delivery…
I needed this delivered in time for holiday and paid the express - and they have managed to contact me to change the address, which is great. I should now get it tomorrow saved the holiday
30 juli 2018
Omdöme utan inbjudan
Fit not right
Though I had no issues with the customer service or online, their “tall” dresses just don’t fit. Absolutely not made for a human body?? I checked the sizing charts and everything but the garment “fit” in that I would fit into it, but there was no way to get it on? I could get my arms in, but not my body, or my body, but not my arms. Very strange; I certainly don’t recommend their tall range of clothing.
8 april 2018
Omdöme utan inbjudan
because you keep taking money from my …
because you keep taking money from my credit card you also charged me more than the advertised price that makes it a really bad experience Ihad one issue resolved but then you take more money from my credit card whats that about???? I don't know I only bought one pair of shoes which I love
5 februari 2018
Omdöme utan inbjudan
Svar från Glamorous.com
We have recently received an influx of complaints which should have been directed to 'myglamorous' based in Australia. From what we gather they are charging customers monthly fees without their knowledge. We have already reported and had several reviews removed concerning the same company. We are 'www.glamorous.com', a completely different company based in the UK, which is in no way affiliated with ‘myglamorous’. We would show on your bank account as KACOO FASHION and have no means of taking funds directly from banks.
We are only able to take payments with customer authorisation through an order placed on Glamorous.com and we also do not charge for accounts or monthly fees.
We would recommend the customer contact their bank for further details on this.
Twitter customer service
Issue with PayPal payment, however sent a DM to the twitter page. Got a really fast response and was reassured that my issue would be resolved. Really helpful and friendly. Can’t wait for my order to arrive!
3 februari 2018
Omdöme utan inbjudan
Fantastic
Brilliant garment I love cant wait to wear! Fast postage :)
5 januari 2018
Omdöme utan inbjudan
Quick delievery and quick refund when I …
Quick delievery and quick refund when I found 2 items out of 3 weren't suitable. Love my new jeans :)
15 december 2017
Omdöme utan inbjudan
Quality is so-so
19 juli 2017
Omdöme utan inbjudan
Great website if you want trendy …
Great website if you want trendy clothes and at great prices. I regularly shop on Glamorous.com and haven't had any issues.
18 juli 2017
Omdöme utan inbjudan
They were all and more excellent love …Terry Messenger
They were all and more excellent love them great service
19 juni 2017
Omdöme utan inbjudan
Svar från Glamorous.com
Hi Terry,
Thank you for the great feedback!
Warm regards,
Glamorous Customer Care
There embroidered jeans are to die for
There embroidered jeans are to die for the zips not the best quality though and plus there's a student discount , always a pluss
1 juni 2017
Omdöme utan inbjudan
Svar från Glamorous.com
Hi Emily,
Thank you for the great feedback! We're glad you're happy with your purchase and we hope you enjoy your embroidered jeans.
Warm regards,
Glamorous Customer Care
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