I bought 2 items on sale, and even the heavily discounted prices were way more than the quality of the items afforded. One I decided to keep because despite this it was a unique pattern. The returns... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I waited until I received my order in the mail to write this review. I am honestly very impressed by this company. They sell affordable, SUSTAINABLE, excellent quality clothing, and all of those in th... Se mer
Sempre una garanzia :) look bellissimi!! Unica pecca che sul sito hai a disposizione una selezione di prodotti limitata, sarebbero bello vedere tutti i capi, anche quelli che vedi dai rivenditori 😊😍... Se mer
I had made a mistake on my delivery address, however Glamorous customer service advisor helped me days before Christmas Day, to make sure that the parcel reaches me in time. The item had actually gone... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Established in 2007 in Manchester, U.K, Glamorous has experienced phenomenal growth becoming one of the leading womenswear brands on the UK and International Markets. Our roots may be British, but today we’re truly a global brand. Glamorous can be found in over 30 countries throughout the world including the U.S.A, Canada, Russia, Italy and Germany. We partner with some of the best retailers globally and can be found in more than 4,000 retail doors worldwide.
Kontaktuppgifter
Manchester, Storbritannien
- care@glamorous.com
- glamorous.com
3,2
Medel
182 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 76 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Total disappointment horrible service
I bought a few items in my country and I liked their clothes. I thought to buy them online but that was a big big mistake!!!! I ordered a coat on December 26th and I didn’t get it until now almost a month ago!!!!!!!!!! The company is not answering my emails in anyway and I never seen such a horrible customer service!!!!!!!! I just want you all To think twice before ordering cause maybe you won’t get what you’ve ordered 😡
16 januari 2022
Omdöme utan inbjudan
Very disappointed
Deve All
I like to express My total disappointment in regard to the delivery of My purchase ….i bought it on 29 november and as per to Day not delivery has occurred yet…it was meant to be a Christmas present… I am very sad
19 december 2021
Svar från Glamorous.com
Hi Paola,
We are so sorry for the service you have received! We have looked into this and Royal Mail have informed us that Poste Italiane are currently experiencing a huge delay due to IT issues. On behalf of Royal Mail we can only apologies and will look to refund your delivery charge and will continue to support anyway we can! Thank you and apologies again for this inconvenience, Glamorous XX
I ordered from… glamorous. com
I ordered from glamorous. com
you withdraw the money but you sent no confirmation mail?
I dont have an order number and nothing?
I payed via Paypal to KACOORETAIL
15 november 2021
Omdöme utan inbjudan
Great purchase!
I was looking for a bag to match an outfit and it was on offer with free delivery.
Fast delivery, tracking throughout.
Packaging was excellent!
11 oktober 2021
My friend who received the dresses love…
My friend who received the dresses love them so much! She said they were good quality, fit well and also fast delivery. Thanks.
10 oktober 2021
I paid for next day delivery on Friday…
I paid for next day delivery on Friday they still haven’t arrived it’s now Tuesday ! Won’t ever be ordering again
7 september 2021
Svar från Glamorous.com
Hi Charlotte,
We can only apologies for the inconvenience caused for this; we have been experiencing courier issues across the board. This is still inexcusable. Please note we have refunded your Next Day Delivery payment and can only apologies for the issues this has caused
Thank you
Glamorous
X
Do not buy online !
Returns process is actually shocking it is the worst of them all not made easy in the slightest feel like I'm trying to jump through hoops
18 juli 2021
Very quick delivery
17 juli 2021
I give this 0 star I ordered a lot of…
I give this 0 star I ordered a lot of packages and after that I wasn’t able to track my package or even email them . I’m so upset
23 juni 2021
Omdöme utan inbjudan
Svar från Glamorous.com
Hi Fehintola
Please can you confirm your order number ASAP so we can look into this for you? We dont see to have any order in your name and think unfortunately you may have left a review for the wrong retailer?
Thank you
Glamorous x
No phone number
No phone number, no email response when I emailed a return of items request. Sent me size 6 items not size 10 items as I ordered. Scammers!
25 maj 2021
PERFECTION!
I waited until I received my order in the mail to write this review. I am honestly very impressed by this company. They sell affordable, SUSTAINABLE, excellent quality clothing, and all of those in the same sentence is a miracle. I was able to get a gorgeous dress made from recycled material for less than 30 USD! That's actually better than most fast fashion these days. The quality is beautiful; no stitch out of place, fabric was very soft. Sizing is accurate, too! I was afraid my size 6/8 in US wouldn't translate well to UK sizing, but I was indeed a size UK 10! I definitely recommend this company. I love what they stand for and their beautiful clothes.
15 maj 2021
I realize that I just recently placed…
I realize that I just recently placed my order, order #GRO70849 it shows awaiting shipment. Any details would be nice. I had a difficult time finding a contact us on their main site.
5 maj 2021
Omdöme utan inbjudan
Svar från Glamorous.com
Hi Robert
Please note that order number doesn't match to our system :-(
We are concerned you have contacted the wrong retailer. Please note you have left a review for the following website
https://www.glamorous.com/
Thank you
Glamorous
X
I ordered 47 things and there was 0…
I ordered 47 things and there was 0 delivered That just says enough.
29 april 2021
Omdöme utan inbjudan
Svar från Glamorous.com
Hi Fadumo
Please can you confirm your order number ASAP so we can look into this for you? We dont see to have any order in your name and think unfortunately you may have left a review for the wrong retailer?
Thank you
Glamorous x
Beautiful jacket
Beautiful jacket, arrived sooner than expected! Extra sale discount added at checkout too.
24 april 2021
I still haven't received my things and…
I still haven't received my things and I paid lost of money. I hope this is not a scam... I want my things or my money. I've been waiting.
Edit: My order number is #1535
Please get back to me...
19 april 2021
Omdöme utan inbjudan
Svar från Glamorous.com
Hi There,
Please note you have contacted the wrong retailer. This order number does not exist in our system
Thank you
Glamorous
X
Svar från Glamorous.com
Thank you so much for your lovely feedback! x
Great shopping experience and choice
19 april 2021
Svar från Glamorous.com
Thank you for you feedback xx
Spent lots of money SCAM
17 april 2021
Omdöme utan inbjudan
Svar från Glamorous.com
Hi Vanessa,
I hope you are well?
Please can you provide your order number to us so we can look into this ASAP? We dont have a record of your name on our system so worried you may have contacted the wrong retailer.
Thank you
Glamorous
X
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