Glamorous.com Omdömen 

182
•
TrustScore 3 av 5

3,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I bought 2 items on sale, and even the heavily discounted prices were way more than the quality of the items afforded. One I decided to keep because despite this it was a unique pattern. The returns... Se mer

Betygsatt 5 av 5 stjärnor

I waited until I received my order in the mail to write this review. I am honestly very impressed by this company. They sell affordable, SUSTAINABLE, excellent quality clothing, and all of those in th... Se mer

Betygsatt 4 av 5 stjärnor

Sempre una garanzia :) look bellissimi!! Unica pecca che sul sito hai a disposizione una selezione di prodotti limitata, sarebbero bello vedere tutti i capi, anche quelli che vedi dai rivenditori 😊😍... Se mer

Betygsatt 5 av 5 stjärnor

I had made a mistake on my delivery address, however Glamorous customer service advisor helped me days before Christmas Day, to make sure that the parcel reaches me in time. The item had actually gone... Se mer

Företagsinformation

  1. Damklädesbutik

Informationen kommer från olika externa källor

Established in 2007 in Manchester, U.K, Glamorous has experienced phenomenal growth becoming one of the leading womenswear brands on the UK and International Markets. Our roots may be British, but today we’re truly a global brand. Glamorous can be found in over 30 countries throughout the world including the U.S.A, Canada, Russia, Italy and Germany. We partner with some of the best retailers globally and can be found in more than 4,000 retail doors worldwide.


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

182 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 76 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,2

Alla omdömen

(182)

28 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Absolutely awful - avoid!

Clothes arrived on time, but were poorly constructed and ran super small. Not the best quality either. For reference, I’m normally a standard size 8, and couldn’t fit into a 12! I tried to return the items using the free returns but the order number wouldn’t work and generate the free label, so I had to pay for the return myself. Other reviews say that emails go unanswered so I didn’t bother to wait for a response from the company; I’m just hoping I haven’t been completely scammed and I get my money back.

4 augusti 2022
Betygsatt 1 av 5 stjärnor

Glamorous? More like SCAMorous

Clothes in my order looked cheap and poorly made, so opted for the free return. However, the order number is invalid in RoyalMail’s system - an issue other customers appear to have encountered. Will have to pay for return postage. Non existent customer service. Disappointing experience overall.

3 augusti 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Out of stock?

I ordered and paid for an item, a few days later I was sent a refund and no explanation. I presume it was out of stock? But a message would have been nice to explain.

3 augusti 2022
Betygsatt 2 av 5 stjärnor

Terrible customer service

Terrible customer service. Can’t use the “free returns” because it says it doesn’t recognise the order number. Sent emails - no response.
Clothes were ok. But none of them fitted me so need to send back. Going to have to pay for return if I don’t hear anything as nearing the 14days. No doubt they will refuse to refund if it goes over the time.

1 juli 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Quality not as expected and when I…

Quality not as expected and when I tried to return the item it says order number doesn’t exist. Tried to contact Glamorous directly couple days ago with no reply. Very disappointed ☹️

29 juni 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I got a completely different item to…

I got a completely different item to what I ordered. Then I complained and I’ve not had a reply for a week.

17 juni 2022
Logotyp för Glamorous.com

Svar från Glamorous.com

We are really sorry to hear about issue you have had with your order. We have contacted you so we can get this resolved as soon as possible.
Thank you!
Glamorous
X

Betygsatt 1 av 5 stjärnor

customs fees

I ordered recently for almost 100 euros of items.

As a customer, I don't feel informed enough that I had to pay additional customs fees. I have just paid 42 euros and I am very disappointed.
I feel wronged.

Edit : I am still waiting my order, it say that it will be retain maximum 1 week at the custom but it's already more than 2 weeks....

17 maj 2022
Betygsatt 4 av 5 stjärnor

Sempre una garanzia :)

Sempre una garanzia :) look bellissimi!! Unica pecca che sul sito hai a disposizione una selezione di prodotti limitata, sarebbero bello vedere tutti i capi, anche quelli che vedi dai rivenditori 😊😍 per il resto Complimenti!

8 maj 2022
Betygsatt 1 av 5 stjärnor

Buyer Beware

I recently ordered a dress and when it arrived, it wasn’t what I ordered. I made numerous attempts via email to request a refund and to date no one has responded. Beware of ordering from glamourlady. I regret placing an order with them. Buyer beware.

30 april 2022
Omdöme utan inbjudan
Logotyp för Glamorous.com

Svar från Glamorous.com

Hi There, please note this is the Trustpilot for the following site, https://glamorous.com/ not glamourlady.
Thank you
Glamorous
X

Betygsatt 1 av 5 stjärnor

This place is a disappointment and sells trash

I wouldn't order anything from this place. I ordered something that was not what I asked for and they will not refund me. Watch who you order from. They will rip you off. Their items are very cheap made.

21 mars 2022
Omdöme utan inbjudan
Logotyp för Glamorous.com

Svar från Glamorous.com

Hi Brandy,
We can only apologies for the below. Please can you send over your order number as a matter of urgency so we can look into this for you please
Thank you
Glamorous
X

Betygsatt 5 av 5 stjärnor

Ordered twice from this company

Ordered twice from this company. The first was a beautiful 60’s style outfit that got lots of compliments and was great quality. The second was a dress in the sale which unfortunately didn’t suit me. I returned this for a refund and received the refund quickly without any problems whatsoever. Wish more company’s were this good-thank you!

4 mars 2022
Omdöme utan inbjudan

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