We bought our Smart Moon Lamp four years ago and it has been a talking point to all who visit, plus it look really cool! It has been working 24/7 up until a few days ago. Then suddenly it stopped... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently purchased a clock from this brand for my yoga studio, and I couldn’t be happier with it. The clock is smart, wireless, and perfectly suited to the calm and flexible environment I wanted... Se mer
les transactions sont d'une simplicité très efficaces. les problèmes sont résolus avec convivialité et rapidité et la courtoisie des relations est aussi au rendez vous. ne surtout pas éviter GINGKO
Excellent product. A bit pricey but really lightweight and extremely easy to transport from room to room, to take out and about or just to place on a table, shelves or at bedside. The colour I chose w... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We believe that good design should be simple but elegant, sustainable but unique, functional but also long lasting – This philosophy has inspired us to create our innovative and stylish designs that have now won a number of international awards. We have now become a leader in the premium design-led home and gift sector in the UK and across many other European countries. Using the latest technology and a fresh, modern approach, we bring elegance and practicality together in a seamless and sustainable way, enabling us to create lighting, accessories and timepieces that will bring something truly special to your home. We’re now based in Kenilworth Warwickshire, the Shakespeare’s county, and we live outside the town of Warwick with our two beautiful children. We feel proud of what we have achieved and we know that you will feel the same pride in selling and owning our beautiful products.
Kontaktuppgifter
Unit C23c Holly Farm Business Park Honiley, Kenilworth, CV8 1NP, Kenilworth, Storbritannien
- +44 1926 676 527
- contact@gingkodesign.co.uk
- gingkodesign.com
4,4
Utmärkt
217 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Gingko Design
Thank you for taking the time to provide feedback, we're glad to hear that you are happy with your item.
Todo genial
Wow, increible, todo perfecto ¡¡ Un producto unico y un servicio genial.
30 maj 2025
Omdöme utan inbjudan
Svar från Gingko Design
Thank you for leaving such a wonderful, positive review.
Svar från Gingko Design
Thank you for taking the time to leave such a lovely review.
Recieved a replacement Baton light…
Recieved a replacement Baton light today after our original one stopped working after a year, sent the old one back for repair or replacement and recieved a new on this morning, customer service is absolutely 1st class, nothing too much of a problem, my daughter is very pleased, I won't hesitate to buy products from you again.
Many thanks
15 maj 2025
Omdöme utan inbjudan
Svar från Gingko Design
Thank you for taking the time to leave feedback. We're happy to hear that you have been looked after & that your issue has been resolved. When you are ready to place your next order, please pop us an email & we will provide you with a discount code. Thank you for your loyalty.
Great Service all around
Great Service and easy to order also the customer service was also great.
1 maj 2025
Svar från Gingko Design
Thank you for leaving a review, we're glad to hear that our service was up to standard.
Good and fast delivery
28 april 2025
Svar från Gingko Design
Thank you for taking the time to leave feedback, we really appreciate it.
Svar från Gingko Design
Thank you for taking the time to leave feedback - we're glad to hear that you are happy with our service levels.
Svar från Gingko Design
Thank you for taking the time to leave a review - we're so happy to hear that the recipient is delighted with their gift.
I bought the a small mushroom light as…
I bought the a small mushroom light as a gift for a friend, who is very delighted. I also bought a a night light for my bathroom. It’s so cute with variety of colours for each day of the week:). No need to switch on a bright light in the middle of night. The website has endless gift ideas - a must have for presents.
20 april 2025
Omdöme utan inbjudan
Svar från Gingko Design
Thank you for such a lovely review - we're glad to hear that the gift was well received & that you are also enjoying your item.
Svar från Gingko Design
Thank you for leaving such lovely feedback.
My new smart moon lamp was defect but…
My new smart moon lamp was defect but it was immediately replaced by a new one.
3 mars 2025
Svar från Gingko Design
Thank you for providing feedback. We deeply apologise for any inconvenience caused & we're glad to hear that the issue has been resolved for you.
Awesome all round
Awesome all round. Great, cute, stylish little product. Great for a gift
7 april 2025
Svar från Gingko Design
Thank you for such lovely feedback, we're thrilled to hear that you are happy with your item.
Beautifully made item.
4 april 2025
Svar från Gingko Design
Thank you for your feedback, we truly appreciate it.
My first order from Gingko…
I remember my first order from Gingko is the book light in Dec. 2024. when I saw there are different sizes and color , I asked the customer service about sugguestion ,The shopping experience was fantastic! their customer service quickly responded to my questions about color options.
and I'm impressed by the quality of the products. The Smart book light small size features a cozy warm light, Its smart design allows me to easily use, adding a unique touch to my home.
Overall, I’m very satisfied with my experience and highly recommend Gingko Design for their innovative products and excellent customer service!
10 december 2024
Omdöme utan inbjudan
Svar från Gingko Design
Thank you for taking the time to leave such a detailed review. We genuinely appreciate your feedback and we're thrilled to hear that you are happy with your Gingko experience.
Excellent customer service
I bought a Brick Click Clock radio clock for each of my two children. One evening when I switched off my daughter's one I wasn't quite sure which button to press and although I succeeded in switching it off, neither she nor I could get it on again. Customer Service encouraged me to send it back, and they repaired it without charge - happy daughter. Also bought a mushroom light, which I love and will probably buy more.
24 mars 2025
Omdöme utan inbjudan
Svar från Gingko Design
Thank you for leaving such a lovely review, we're glad to hear that your issue has been resolved. When you are ready to place your next order, please email contact@gingkodesign.co.uk & we will provide you with a discount code.
Excellent customer service
I saw a large version of the AstraGlass lamp in a museum shop. I liked it but it was expensive so I was pleased to find the mini version online at Gingko Design. I wasn’t sure which colour to order but Jon responded immediately to my email with very helpful detailed advice. Delivery was free and prompt. The lamp is a gift for a friend and I hope she likes it as much as I do!
3 april 2025
Omdöme utan inbjudan
Svar från Gingko Design
Thank you for taking the time to leave a review. We're thrilled to hear that you are happy with your Gingko experience. We hope your friend loves her gift!
Impeccable build quality!
Over the last few years I’ve been fortunate enough to purchase several Gingko products, my latest being the Moon Smart Lamp. The build quality of all these products is exceptional, and the aesthetics are equally as pleasing. Very high end products that look lovely in the home or office.
10 mars 2025
Omdöme utan inbjudan
Svar från Gingko Design
Thank you for taking the time to leave such a detailed review. We genuinely appreciate your feedback & we're thrilled to hear that you're happy with your items.
Football light
Bought my grandson a Smart Football Spin Lamp for Christmas he loves it, says it was his favourite present. Fantastic quality and totally reliable.
Keep looking at other products, such great range, I'll be back
6 december 2024
Omdöme utan inbjudan
Svar från Gingko Design
Thank you for taking the time to leave feedback. We're glad to hear that your grandson is happy with his gift.
Ordering was easy
Ordering was easy, the service is excellent and the products are just 'WOW'
I would definitely order from Ginko again and would recommend them to my friends and family.
28 mars 2025
Omdöme utan inbjudan
Svar från Gingko Design
Thank you for leaving such lovely feedback, we're thrilled to hear that you're happy with your Gingko experience.
Large globle light
It was very easy to place the order and received within a couple of days. The globle is brilliant and bright.
17 mars 2025
Svar från Gingko Design
Thank you for taking the time to leave a review. We're thrilled that you're happy with your item and experience.
Detta är Trustpilot
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