I had a wonderful experience with the Blys at home massage service. I was given a voucher as a gift and it was absolutely perfect for me, as I didn't have to leave home with my newborn. Booking proc... Se mer
Företaget har svarat
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
I found Helen who was great, she was kind, professional and informative throughout my deep tissue massage. I really appreciate the work she did and will rebook again.
Företaget har svarat
Olena was amazing, I had not had a massage for 10 years, Olena came to my home, and was exceptional so talented and a lovely person, I can only highly recommend her to everyone. Thanks Jane
Företaget har svarat
We had a couples massage in the home; Tonille and Olga were professional and brought everything needed to give us a spa massage experience! Comfortable tables, oils/ lotions, towels and eye covers⊠wh... Se mer
Företaget har svarat
4,7
UtmÀrkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det hÀr företaget har inte bjudit in sina kunder pÄ lÀnge. Omdömen kanske inte Àr representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Ordered a lymphatic massage for my wifeâŠ
Ordered a lymphatic massage for my wife which she had been wanting for a long time. Therapist contacted me via messages and was pushy about moving dates and times then messed it up and moved again. When she arrived asked my wife what she was expecting and said âwe will not be doing thatâ. Proceeded to slightly rub her neck and shoulders with nothing else. Anyone that has had one of these done or looked it up even knows that is not what you paid for. Lady left and my wife felt it was all a waste of time and dealt with an attitude. Myself included but I reached out to ask and they did âlook into itâ but came back with they talked to the therapist and she said she did everything. Word of mouth he said she said and wrote me off really. I actually hate complaining about anything or doing this but $185 is a good bit of money and left with an attitude and slight neck/shoulder rub along with a company not backing a customer is pretty crappy.
Guess units count they made $185 once and lost a customer for life. Way of the world I guess but overall the whole thing was trash
12 juni 2026
Omdöme utan inbjudan
Svar frÄn Blys
Hi Ryan,
Thank you for taking the time to share your experience. We're sorry to hear that the service your wife received didn't meet expectations, and we understand how frustrating that must have been.
We take feedback like this seriously. We have your details on file and a member of our team will reach out to you directly to make things right.
Thank you again for your feedback.
Regards,
The Blys Team
Svar frÄn Blys
Hi ,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
It was lovely to be able to have aâŠ
It was lovely to be able to have a massage in my home. It was very relaxing and cosy.
14 juni 2026
Omdöme utan inbjudan
Svar frÄn Blys
Hi Teneille,
Thanks for your feedback. Please let us know if there's anything else we can assist. We'd love to help.
Cheers!
It was a simple process with a goodâŠ
It was a simple process with a good professional arriving right on time.
14 juni 2026
Omdöme utan inbjudan
Svar frÄn Blys
Hi Jack,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Max was awesome and did a great job
Max was awesome and did a great job. Love the site and how easy the process is.
13 juni 2026
Omdöme utan inbjudan
Svar frÄn Blys
Hi Jimmy,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Tiffany was great
Tiffany was great working with my father who has dementia. She really seemed to make him feel comfortable and relaxed. First time we have tried a geriatrics massage and will probably do it on a regular basis for him.
Booking with BLY was a nightmare. Was charged a surcharge when confirmed, but there was no indication on anything that the secondary date that I picked had a surcharge. I picked a date without a lightning bolt on it and then accepted the price of the normal massage. When messaging with BLY, they told me it was weekend surcharge and that I was at fault until I provided screenshots. Once that happened, another customer service took over and responded that I would receive a refund once massage was completed.
I am waiting for my $20 refund of the surcharge.
If it wasnât for Tiffany, I would probably never use BLY again because of the debacle.
14 juni 2026
Omdöme utan inbjudan
Svar frÄn Blys
Hi KK,
Thank you for taking the time to share your feedback.
We're delighted to hear that Tiffany was able to make your father feel comfortable and relaxed during his session. It's wonderful to know that the experience was a positive one for him, and we truly appreciate your kind words about her care and professionalism.
We're also sorry to hear about the confusion regarding the surcharge and the frustration this caused during the booking process. We appreciate you bringing this to our attention and working with our support team while we reviewed the matter.
We can confirm that the surcharge refund has been processed. Your feedback is invaluable to us as we continue to improve the booking experience for our clients.
Thank you again for your patience and for giving Blys the opportunity to assist your father.
Attended with an hour of ordering for aâŠ
Attended with an hour of ordering for a last minute massage. Kind and friendly customer service. Massage was just what I needed
13 juni 2026
Omdöme utan inbjudan
Svar frÄn Blys
Hi!
Thank you for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
The online booking is easy and userfriendly
The online booking is easy and user friendly. The tech was professional, on time and pleasant.
12 juni 2026
Omdöme utan inbjudan
Svar frÄn Blys
Hi Kristen,
Thanks for your feedback. Please let us know if there's anything else we can assist. We'd love to help.
Cheers!
Svar frÄn Blys
Hi Angela,
Thanks for your feedback. Please let us know if there's anything else we can assist. We'd love to help.
Cheers!
What an incredible massage
What an incredible massage!
Eddy was on time , very professional, worked on what I needed to fix but also was relaxing. My only negative was that I didn't book for longer !
11 juni 2026
Omdöme utan inbjudan
Svar frÄn Blys
Hi Laura,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Exactly what i was looking for
28 maj 2026
Omdöme utan inbjudan
Svar frÄn Blys
Hi Alex ,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Svar frÄn Blys
Hi Katrina,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Svar frÄn Blys
Hi Shannon ,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Leah was professional andâŠ
Leah was professional and knowledgeable. She massaged the pain away.
Thank you Leah!
7 juni 2026
Omdöme utan inbjudan
Svar frÄn Blys
Hi Raine,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Blys has sent the best masseuses'âŠ
Blys has sent the best masseuses' several times and in different cities.
Always professional and experienced.
30 maj 2026
Omdöme utan inbjudan
Svar frÄn Blys
Hi Michael,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Youâd best hope you get lucky in the tombola!
Was looking for a hair and makeup provider and happily paid the full fee only to get a confirmed provider which from reviewing their portfolio was certainly not to the expected standard! If I shared their photos on here you would laugh. Obviously cancelled within 10 minutes of seeing who I had been allocated and now have the privilege of paying ÂŁ14 cancellation fee for my efforts. Maybe better for massages etc but certainly NOT hair and makeup based on the draw you pay your money towards in the hope a provider who accepts is quality.
4 juni 2026
Omdöme utan inbjudan
Svar frÄn Blys
Hi Amanda,
Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to better understand your concerns.
Upon review, we can see that the booking was placed from your end without selecting a preferred independent provider and was made available to nearby providers working with the platform. As a result, the booking was accepted by an available provider. Because a specific provider was not selected during the booking process, the assigned provider may not have fully aligned with your personal preferences or expectations.
While placing a booking, clients have the option to select their preferred or favourite providers. When a preferred provider is selected, the booking request is sent only to them, and only they will be able to accept the booking, helping ensure a better match for your needs. With this option, clients can review provider profiles, reviews, and portfolios beforehand and place a booking with the provider they prefer.
We would also like to clarify that all providers on the Blys platform are carefully screened professionals who meet requirements to provide the service. However, we understand that services such as hair and makeup are highly subjective, and individual preferences may vary.
Regarding the cancellation fee, as the booking had already been confirmed by the provider, the applicable charges were applied in line with the Client Cancellation Policy. If you have any concerns regarding a bookings, we are always here to review the situation and explore possible options and assistance.
If you feel comfortable, we would also welcome the opportunity to discuss your experience further. Please feel free to reach out to us at hello@getblys.com, as we are always looking for ways to improve the client experience.
Regards,
Blys Team
Great experience- easy to book providerâŠ
Great experience- easy to book provider and seemless process. Highly recommend
3 juni 2026
Omdöme utan inbjudan
Svar frÄn Blys
Hi Rhiannon,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Charged me without confirmation - complete waste of time
Absolutely terrible experience. I waited for two full days trying to get a booking confirmed and received no response whatsoever. After all that time chasing them, they finally "confirmed" an appointment for a day that didn't even work for me â completely ignoring my availability. To make matters worse, they still charged me despite never properly confirming the booking in the first place. No communication, no accountability, and money taken without a valid confirmed appointment. Would not recommend to anyone. Avoid.
28 maj 2026
Omdöme utan inbjudan
Svar frÄn Blys
Hi Seyed,
Thanks so much for your feedback. We're so sorry to hear that you haven't had the best experience.
We'd love the opportunity to get to the bottom of what has happened and to find a resolution for you.
If you could please send us an email at hello@getblys.com, it would be greatly appreciated.
Look forward to hearing from you.
Warmest,
Blys Team
5/5 stars!
Super friendly, explained the benefits during & allowed for any questions I had.
1 juni 2026
Omdöme utan inbjudan
Svar frÄn Blys
Hi Melody,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Easy to use
Easy to book but thorough in all the questions needed to find the right person for your request. Will 100% use Blys again
1 juni 2026
Omdöme utan inbjudan
Svar frÄn Blys
Hi Helen,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
LÀs mer om omdömesprocessen pÄ Trustpilot.
HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.
Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.