Ordered the VCDS fault diagnostic program and cable with accessories from Gendan. Arrived quickly, easy to setup on laptop and register then plugged into our Audi A6. Very good at finding faults and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great Service! I ordered a yellow obd2 cable and it turned up fast and worked perfectly! I would definitely recommend this cable as previous Amazon one didn't work...
Very knowledgeable and happy to provide pre-purchase advice. The item I ordered was quickly delivered. However owing to the poor service from Royal Mail, it was not delivered the next day which I... Se mer
Ordered my HEX-V2 (3 VIN version) and all arrived next day in a sturdy blue case - along with a nice surprise. Gendan kept me fully informed on my order progress and even built some humour into my des... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Gendan Limited is a UK-based company specialising in high-tech car diagnostic tools and systems. We are located in Swansea, South Wales. We are a growing internet-based business aiming to provide professionals and home-users alike with a wide (and growing) range of advanced diagnostic products.
Kontaktuppgifter
Unit 8 Llys Caer Felin, Felinfach, SA5 4HH, Swansea, Storbritannien
- 01792 588002
- sales@gendan.co.uk
- gendan.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Superb OBD2 & Software
Purchased an OBD2 kit for Fiat & Alfa Romeo etc. Cost a bit more than the unbranded tat on eBay, but worked perfectly. Multiecuscan with the supplied adaptors can access every module, system & computer in the car.
An absolutely disgraceful behaviour by Mike
Absolutely disgraceful behavior by Mike! I had a lot of questions to ask about a diagnostic tool and in the end he told me that I have been asking questions for 5 hours and that they are here to help but not to chat..
He didnt even offer an apology when I called to complaint! I am in true shock!
I need a manager to give me a call asap! Before ai consider taking legal action! I have photo of what he told me! Unbelievable behaviour!!
A total disgrace!

Svar från Gendan Limited
HexCan cable
Purchased a Hexcan GS911 cable. Arrived super quick with helpful updates on delivery which was free of charge. Highly recommend
Poor
Supposed to have this item delivered to my home address instead they deliver it to a hub which is a shop and as I work a lot I had to take time off to go and get this item , poor service also not a great product for the money wouldn’t use this company again just like to add that when I order a item I expect not to run around trying to pick it up from a delivery point like I said wouldn’t use this company again. Poor service and poor response to my complaint just show you they just don’t care about there customer

Svar från Gendan Limited
Fantastic company
Fantastic company, I needed to get into a 2022 Fiat 2.2 ducato ecu , found to have SGW on it , emailed these guys , responded very quickly, expert advice on what to do, cable sent out very fast , my customer now has a clean dpf and out in his van delivering hes over the moon very happy customer , I’m happy due to this company….highly recommend
If only every company was like this
If only every company was like this, perfect transaction and delivered the next day. Fantastic thanks
What a great company
What a great company. Really helpful advice when you ring up for help confirming what you need. Quick delivery, and great sense of humour with the packaging email!! ( you have to order something just to read the dispatch email)!!
Thanks for the help. Delighted with the VW SFD unlock in the OBD11 kit, and as a result, folding mirrors quickly coded correctly. Very Happy. Thank You.
Professional outfit
Do not be put off by the website. This is a fantastic and professional company to do business with. Ordered a HEX GS-911 and it arrived less than 24 hours later. Excellent price and delivered securely wrapped. Kept up to date with the progress of my order. All correspondence was very customer friendly.
Only criticism, I would prefer Haribo Tangfastics next time please 😂
Excellent product and amazing help
My orange scanner
Nice easy Web site great prices .
Stupidly fast dispatch and delivery.
Loved the account of how it was picked and dispatch 🤣🤣🤣
Used several times already .Great product.
Great service
Great service. The website is a bit dated in appearance but the product details and service are there behind it. The complimentary Haribo are always appreciated.
Though, I do have a little bit of doubt with some of the detail provided in the despatch confirmation email.
"Our packing specialist from Sweden lit a scented candle and demanded silence from everyone in the office. A perfect ambiance is required to allow him to achieve packaging perfection."
As much as I'd like to believe this, the reasonableness of their prices do cast doubt on the affordability of this kind of excess and would appreciate proof of this level of service. That being said, the parcel was well packed and smelled nice so it may all be true.
Other than some doubts about the above I have been very happy with the service provided.
Excellent Service
First time user of their services and I was absolutely delighted with the service received. They notified me when my item was being sorted and also when posted and it actually arrived in less than 24hours of ordering. Well done to them, I will definitely use their services again if needs be.
Exceptional product knowledge & customer service
Recently purchased the MultiECUScan MS Multiplexing Package for my Stelvio Quadrifoglio and wasn't sure what I wanted. The knowledge and the customer service Gendan provided was amazing and would definitely recommend too anyone. Thanks
5 stars customer service experience
5 stars customer service experience, item arrived very fast, very well packaged with two small packages of sweets included, the VCDS OBD scanner already tested on two different cars and the tool done fantastic jobs, from easy full scan to delicate coding and set a second hand BCM ( body control module) on Seat Ibiza sport 2009, I love the HEX-NET model with WIFI interface because very comfortable to use, no cable connections to my tablet I can easily enjoy my mug of coffee on desk and keep doing the jobs on car
As a first time customer.
As a first time customer.I was impressed with the efficency of the service The product arrived ahead of time,and using it for the first time has saved me a major expense. Thank-you.
The product was very easy to search and…
The product was very easy to search and order. I’ve been kept up to date with the order and dispatch. Can’t fault Gandan automotive.
Bought a kit for my vehicle absolutely…
Bought a kit for my vehicle absolutely brilliant did exactly what was needed.
Item as described (Ross Tech VCDS)
Item as described (Ross Tech VCDS), well packaged and delivered very very quickly. Excellent communication and plenty of information on the web!
Effortless and hassle free purchase…
Effortless and hassle free purchase online. Very fast processing, despatch and delivery
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