Gendan Limited Omdömen 

511
•
TrustScore 5 av 5

4,9

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Ordered the VCDS fault diagnostic program and cable with accessories from Gendan. Arrived quickly, easy to setup on laptop and register then plugged into our Audi A6. Very good at finding faults and... Se mer

Betygsatt 5 av 5 stjärnor

Great Service! I ordered a yellow obd2 cable and it turned up fast and worked perfectly! I would definitely recommend this cable as previous Amazon one didn't work...

Betygsatt 5 av 5 stjärnor

Very knowledgeable and happy to provide pre-purchase advice. The item I ordered was quickly delivered. However owing to the poor service from Royal Mail, it was not delivered the next day which I... Se mer

Betygsatt 5 av 5 stjärnor

Ordered my HEX-V2 (3 VIN version) and all arrived next day in a sturdy blue case - along with a nice surprise. Gendan kept me fully informed on my order progress and even built some humour into my des... Se mer

Företagsinformation

  1. Reparationsutrustning för fordon

Informationen kommer från olika externa källor

Gendan Limited is a UK-based company specialising in high-tech car diagnostic tools and systems. We are located in Swansea, South Wales. We are a growing internet-based business aiming to provide professionals and home-users alike with a wide (and growing) range of advanced diagnostic products.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

511 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(511)

79 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I’m not good with tech but these Guys…

I’m not good with tech but these Guys were brilliant. I bought the complete package thought I had made a mistake no way. With a little help from the Guys that know I’m sorted. Highly recommend if I can sort a problem anyone can. Thanks so much.Kind regards Nick

11 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely spot on service

Absolutely spot on service from this company. From initial enquiry into which product is best suited through to despatch of the order and then to delivery (DHL weren't the best though, but that's out of their hands)
I look forward to using the tool soon - Thank you

28 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

haj wahed

wow. what’s amazing service guys. you are all star. i have received my hex v2 vcds interface usb. in one day. and i couldn’t how i solved my little problem. these guys spoke to me through watsup for two hours and they solved my problem. they did very quick but i didn’t understand how this vcds work because i am first time using in it. these guys from gendan deserve 100 star each. thanks alot

14 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wow a funny experience not only were…

Wow a funny experience not only were they fast in my delivery, the comical email updates were funny in the process.
I had concerns with a web page that looked like the old pop ups from a dial up but deffo wrong.
Not only well packaged and fast delivery as expected, no rip off price, my Unit logged and worked Zero issues. Many thanks to Seller, if needed for any up grades deffo be back

20 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I brought a used vehicle scanner

I brought a used vehicle scanner, easy to order and really fast delivery.Oh and thanks for the sweets, loved em. The email the sent was hillarious,Swedish guy needs a pay rise.

26 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor customer service.

I had a bad experience with this company, I wouldn't recommend them.

3 februari 2026
Omdöme utan inbjudan
Logotyp för Gendan Limited

Svar från Gendan Limited

I'm sorry to hear you're not happy with your experience. We strive to offer the best customer experience we can.

You purchased a product from us in early January, then emailed around 2 weeks later, asking to return it, as you had changed your mind.

We're happy to accept returns for a refund within 14-days, provided the product is unused and 'as new'.

When we received the product back, it showed usage data for multiple fault code resets and a car's VIN had been registered to the product. This information is permanently stored in the PC interface and can't be cleared. As explained prior to you sending the product back, we can only offer refunds on unused products.

At your request, the used item was returned back to you.

Betygsatt 5 av 5 stjärnor

A WORTHY FIVE STARS

Friendly, helpful, efficient, and great to deal with. They always answer the phone and are happy to offer advice, whether you’ve purchased from them or not. You might find something a few quid cheaper elsewhere, but the service Gendan provide is top-notch and more than worth the extra pennies. Quick deliver and free sweets, now, we all like free sweets with orders. A worthy 5 stars.

22 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Gendan Ltd (Extremely Professional)

Well what can I say !
Its the first time I have purchased from Gendan and I own an old audi a8 d2 1997 2.8cc and have purchased a quality cable to use via software etc .
Only cost £20 plus £6 next day delivery,I sent a message with my order and at 3pm I received a very kind call from Sam who explained everything to me that I needed to know to make sure I had the knowledge of using it etc , extremely knowledgeable and said call us if you need advice, this company sell high end diagnostic equipment for all cars and diy to top Vehicle company professionals and I received all that great customer service for just a small item so wanted to say that Gendan Ltd are Top Class and will always use them and there products are of the highest quality you can get .Extremely Professional

19 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product and service

Great product
We have two Audis and VCDS gives you the information you need to resolve issues quickly,
I have managed to reset the service reminders, diagnose a coolant Temperature sensor wiring fault, replace a EGT Sensor that was open circuit and run a DPF regeneration.
I have had to speak the team at Gendan once and they were very helpful and gave me the information i needed(Thanks Sam).
Thoroughly recommended!

11 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service!

Hi, purchased an obd last week and the personalised and funny message was so nice and unique and put a smile on our faces.
Haribos with my sweet tooth was nice when opening up package.
Good old fashioned service that is lacking with the big tech companies!

5 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

What can I say Brilliant

What can I say, do not let the website put you off, when I found it, I thought wow nothing like I’ve seen before, but as I typed in what I was looking for the search bar recognised what I wanted as I typed, and at a cheaper price than I had seen anywhere, I contact them via wattsapp on the weekend, they messaged me back first thing Monday morning to confirm the part I was looking for was correct and it was, I ordered Monday @ 10 am and it arrived Tuesday @ 15.00 pm
Would I recommend and buy of them again
Absolutely
Thanks team
Regards
Phill

8 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing service

I needed an OBDeleven unit in a pinch and these guys came through in a big way! I would recommend them to all friends and family. Big fan of the company and the personal feel this company has! 10/10

3 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service From Gendan

Ordered my HEX-V2 (3 VIN version) and all arrived next day in a sturdy blue case - along with a nice surprise. Gendan kept me fully informed on my order progress and even built some humour into my despatch notice email. The Ross-Tech product and software were simple to setup and even as a complete novice I'd carried out my first Auto-Scan inside an hour of receipt. No hesitation in purchasing from Gendan in the future - keep up the excellent work.

3 september 2025
Omdöme utan inbjudan

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