Very pleased with the Super Heat 3.4kw Living Flame portable heater. Stylish and great heat will be perfect for winter or in the event of a power cut. First class customer service and communication fr... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Would recommend buying from this company every time. Mark was absolutely brilliant. Very courteous and friendly. Although wrong pigtail sent initially, Mark ensured everything was corrected in a coupl... Se mer
Företaget har svarat
Great company to deal with. The communication was always prompt. Great product and fast delivery with good packaging. I would use this company again and highly recommend.
Ordered gas ring arrived damaged. Replacement sent out when damaged item was collected. Replacement gas ring also arrived damaged and was unusable as per photos sent. I explained that I needed the gas... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hamilton Gas Products is a family owned and run business established in 1971, specialising in the distribution of gas equipment and installation materials throughout the United Kingdom and Ireland. We sell via our catalogue, website, ebay, amazon, and our trade counter based in Bangor, County Down, Northern Ireland. We offer unrivalled service, excellent technical knowledge and next working day delivery throughout the United Kingdom and Ireland.
Kontaktuppgifter
7 Balloo Crescent, Balloo Industrial Estate, BT19 7WP, Bangor, Storbritannien
- 028 9146 1111
- help@gasproducts.co.uk
- gasproducts.co.uk
4,5
Utmärkt
9 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very pleased with the Super Heat 3.4kw…
Very pleased with the Super Heat 3.4kw Living Flame portable heater. Stylish and great heat will be perfect for winter or in the event of a power cut. First class customer service and communication from local company Hamilton Gas Products and quick delivery. Thank you. 5*
4 september 2026
Omdöme utan inbjudan
Great company and product
Great company to deal with. The communication was always prompt. Great product and fast delivery with good packaging. I would use this company again and highly recommend.
29 augusti 2026
Omdöme utan inbjudan
Svar från Hamilton Gas Products
Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.
Svar från Hamilton Gas Products
Thank you for your feedback. Customer satisfaction and providing good quality products to all our customers is very important to us.
Excellent service from Hamilton and a…
Excellent service from Hamilton and a great price on the item I ordered. Would not hesitate to order from them again. Thank you.
27 augusti 2026
Omdöme utan inbjudan
Svar från Hamilton Gas Products
Thank you for your feedback; it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and we are pleased to hear that you are happy with your order.
Disappointing shipping experience
Paid for the two working day expedited delivery, which was the most expensive shipping option. Ordered at 11:24 on Thursday and the item arrived on the following Wednesday, taking four working days, in fact a full week to arrive. It was despatched from Northen Ireland on Friday on RM Tracked 48, so there was no way it would be delivered in two working days. In addition, there was no options to change delivery options until after it was out for delivery, which allowed no change, probably because it came from Northern Ireland! They should have the knowledge of how long it should take to deliver to England so I would expect RM 24 or a faster courier service - I feel they took the expedited shipping fee and skimped on the cost on their end!
26 augusti 2026
Omdöme utan inbjudan
Svar från Hamilton Gas Products
Thank you for your feedback. It is very important to us. We are sorry to hear your order did not arrive in the 2-working-day time frame as expected. The Royal Mail tracked 48-hour label is our quickest delivery option from N.I to GB. Royal Mail deliver most of the consignments successfully, but unfortunately, it is an estimated timeframe and not a guaranteed service.
The web site was easy to use and…
The web site was easy to use and informative. I was able to find what I needed quickly. It was delivered with a couple of days, I’m very pleased.
20 augusti 2026
Omdöme utan inbjudan
Svar från Hamilton Gas Products
Thank you for your feedback; it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
The advice and sales team are second to none
The advice and sales team are second to none, they've always helped with queries and vauge descriptions, and got me the correct part that I've needed, I couldn't give them enough stars to rate them, also, NEXT day delivery is amazing, keep up the awesome work.
19 augusti 2026
Omdöme utan inbjudan
Svar från Hamilton Gas Products
Thank you for your 5-star rating of Hamilton Gas Products! We strive to provide both brilliant products and even better customer service, so we're glad to have exceeded your expectations. Thank you for taking the time to review us!
Svar från Hamilton Gas Products
Thank you for your feedback. Customer satisfaction and providing good quality products to all our customers is very important to us.
Excellent service
Excellent service, friendly and efficient staff and competitive prices
17 augusti 2026
Omdöme utan inbjudan
Svar från Hamilton Gas Products
Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.
I needed regulator and hose to connect…
I needed regulator and hose to connect a Cadac BBQ to Patio gas bottle. I was given sound advice on what I needed, plus a bonus suggestion on fitting a Quick release adaptor for hose to Cadac connection.
26 augusti 2026
Omdöme utan inbjudan
Svar från Hamilton Gas Products
Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is paramount.
Late delivery
Paid for the two day delivery but wasn’t delivered until 4 days. Product was as described, packaged well and reasonably priced in comparison to other sites.
11 augusti 2026
Omdöme utan inbjudan
Svar från Hamilton Gas Products
Thank you for your feedback; it is very important to us. We can see that you placed your order on our website on Wednesday, 12th August at 13.29, which is after our 12 noon cut-off time for same-day dispatch. Your order left us on time the following working day, which was Thursday, 13th August. As you selected our 2 working day delivery, your order was not scheduled to arrive until Monday, 17th August; however, I can see that your order arrived early on Saturday, 15th August. We do have a handy table on our website that shows when customers can expect their delivery, depending on the day, time, and service they have chosen.
Would recommend buying from this…
Would recommend buying from this company every time. Mark was absolutely brilliant. Very courteous and friendly. Although wrong pigtail sent initially, Mark ensured everything was corrected in a couple of days and he even included a free returns label for the return of the wrong pigtail. I could not be happier.
18 augusti 2026
Omdöme utan inbjudan
Svar från Hamilton Gas Products
Thank you for your feedback and your recommendation. It is very important to us to ensure our customers receive top-quality products and excellent service.
Cadac barbecue.
Cadac barbecue.
Item was for sale at a good price and was available along with other ancillary items.
Despatch and receipt was very quick and without problems
14 augusti 2026
Omdöme utan inbjudan
Svar från Hamilton Gas Products
Thank you for your feedback; it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and we are pleased to hear that you are happy with your order.
Great service
Your service..item required delivered promptly.Thank you very much
21 augusti 2026
Omdöme utan inbjudan
Svar från Hamilton Gas Products
Thank you for your feedback; it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Very happy with my water heater…
Very happy with my water heater excellent prices very quick postage had it in 2 days
13 augusti 2026
Omdöme utan inbjudan
Svar från Hamilton Gas Products
Thank you for your feedback; it is very important to us. We aim to provide all our customers with a top-quality service, which includes the dispatch and delivery process.
Great Choices
Easy to order, kept informed of progress and delivered in a few days.
Product is great, just as advertised.
17 augusti 2026
Omdöme utan inbjudan
Svar från Hamilton Gas Products
Thank you for your feedback. Customer satisfaction and providing good quality products to all our customers is very important to us.
Great product great value great…
Great product great value great communication delivered within a specified time,
17 augusti 2026
Omdöme utan inbjudan
Svar från Hamilton Gas Products
Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.
Svar från Hamilton Gas Products
Thank you for your feedback; it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Excellent service and very fast delivery
Excellent service and very fast delivery
5 augusti 2026
Omdöme utan inbjudan
Svar från Hamilton Gas Products
Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is paramount.
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