Terrible company, terrible service. Be prepared to fight for a seat on the shuttle, as these unprofessional people can't properly organize the process of handing over your car and getting you to the a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When we drove into where you leave your car to be taken away wherever they actually park the cars there was almost fisticuffs happening between some customers. The reason was not enough shuttle vans,... Se mer
If no star option, that’s the choice I’d choose. It’s cheap so of course you get a cheap and nasty service. Don’t use these they have zero customer service. You are treated like cattle. Your cars will... Se mer
Excellent service from start to finish! My flights were cancelled, so I had to change my plans several times and leave the car for longer than expected. The team were extremely understanding and gave... Se mer
2,3
Dålig
86 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Very rude staff caused us to miss our…
Very rude staff caused us to miss our flight. We arrived a bit later than expected but called 30 minutes before to let them know when we would be arriving. There was a car and driver available and we were forced to wait 20 minutes with a baby causing us to miss bag check in for our flight and consequently miss our flight. Even though direct transfer is advertised. They then say its every 15 minutes but the last bus went at 5:30 and we had to wait until 6am.
24 juni 2026
Omdöme utan inbjudan
Poor Service
Car was fine and damage free, however the service leave a lot to be desired. Non verbal staff when arriving making it a very chill first impression and pick up driver had us waiting for 40 mins and had to be chased up. Would not recommend or use again.
2 juli 2026
Omdöme utan inbjudan
AVOID.
Would give 1 star if I could.
Not disability friendly, and even when told what requirements are needed they do not cater to it. Instead they leave their disabled customers to feels humiliated at the struggle of getting in and out of their very high vans. Would not recommend.
9 juni 2026
Omdöme utan inbjudan
HORRENDOUS
HORRENDOUS. DO NOT USE. Please be aware that they change the company name on here as well! They also advertise as GAPS PARK & RIDE GATWICK. Would have given zero stars if possible. We arrived at the parking and got the frostiest reception. The transfer driver arrived, put us in his van (which was absolutely filthy and stunk) then drove off somewhere and didn't say anything. I asked reception where he had gone and he said he would be back soon. He then arrived back about 15 minutes later in what was clearly a customer's Mercedes and reversed it into another customer's BMW! They told us we would wait 30 mins to be collected when we get back from holiday. We called them 40 mins in advance and they said they would be there then their mobile number disconnected completely and the landline didn't work either so we had no way of contacting them. We waited an hour. The other lady in the van on the way back said they messed up her booking, she missed her flight to Copenhagen and had to get a taxi to Heathrow and lost over £300. Thankfully our car was OK when we returned and I kept an eye on where it was as I have a connected app. Please do not use this company. And please, to the transfer driver, wash your armpits mate because you smell horrendous!
8 juni 2026
Omdöme utan inbjudan
Avoid
Surly, rude, unprofessional and complete strangers to the concept of customer service - AVOID
20 april 2026
Omdöme utan inbjudan
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