Gamesir Omdömen 348

Had an issue with my controller, contacted support and sent me a replacement super quick, would definitely recommend. One of the best competitive controllers I have used.

I bought a GameSir Cyclone 2 controller on Amazon and had an issue with the dongle.
After initially contacting support via email, I resolved everything through the official Discord channel.
The support was quick and effective: the request was verified, documents checked, and the replacement shipped without complications.
Special thanks to GameSir Soul, always present and helpful.

Service has been on top of my issues and walked me through how to resolve my issues as well. Also walked me through on how to do things I didn’t know I could do with the G7 pro controller
Very helpful team will recommend this controller to anyone

Excellent products, and excellent customer service. I had a great experience working with Gamesir Robin on discord to resolve an issue I had. I have been very happy with my G7 Pro Wuchang.

absolute amazing customer service and support when i contacted them via discord and helped with my issue and question 6/5 starts if i could absolutely amazing!

Greatest support i ever received from a controller Company, GameSir makes sure every costumer gets satisfied. Everybody on the staff is nice and attentive, Gamesir got the nicest staff on Discord also with everybody willing to help others all the time (special shootout to Shark for helping me so much, you're the best \o/)

Xbox key didn't work. They have me a new one

Got a gamesir g7 pro and experienced issues with the triggers so I sent proof and the order confirmation and got a new controller sent to me in 10 days

GameSir has some of the best customer support I’ve experienced. Their team is quick to respond, friendly, and genuinely focused on helping. They handled my issue smoothly and professionally, making the whole process stress-free. It’s rare to see a company that cares this much about its customers. Absolutely top-tier support.

Made an order 3 months ago. Order never arrived, and I've had no useful support, and now just radio silence for the last 2 weeks. I'm marking the payment as fraudulent with my bank, and report to trading standards.

This company is a scam - DO NOT BUY.

I bought a Gamesir Nova Lite controller.
After less than two weeks (and not constant use) the A button has stopped popping back to the original position quickly as it was. It is now mushy or squashy, really hard to describe the problem.

Now Gamesir is not willing to swap it for a new one, but instead only give me £5 partial refund.

WHAT A JOKE! Honestly will not be recommending Gamesir devices to anyone.

Muy buen control

My controller wasn't working wirelessly on my console. The person I spoke to through Gamesir's Discord server walked me through their resynchronization steps to get the wireless dongle and the controller talking to each other again. They were very polite and patient. Over all awesome experience!

Love the product! I was incredibly disappointed to log on for a session of gaming to find that the controls were all messed up. After initial troubleshooting, I went to the Discord channel and got virtually INSTANT support. After troubleshooting with a representative (who was helping other people at the same time) we got to the bottom of my problem and back to gaming. Thank you GameSirSoul!

Il controller manifesta un problema meccanico dopo due mesi di utilizzo, sono bastati un video e i dati di acquisto e in 24 ore mi è stato spedito un sostitutivo. Azienda seria e ben organizzata!

i got a defective ish controller but i joined the discord talked to customer support for like 10 minutes and it was a chill guy with a brain that actually knows what he was doing and i got me a replacement thank you gamesir robin and thank you gamesir for making nice controllers and having good customer support just make sure this one works

Try it once u'll never use any other controller again, 10/10 customer service rapid response and to the point.

I was very happy with my controller the Three z g7 pro for the Xbox was working great but it developed a issue were the right stick button press didn't work, the nexus program firmware updated helped but it started developing the problem again this week and they are able to send a replacement.

Gamesir controllers stand alone as the best on the planet right now. The other brands are useless.

The customer service on the discord is top notch it may take a couple mins but they are very understanding and help you with any problems your controller may have definitely sticking with them for future controllers.