Installation only took place two days ago, so my experience of their service and broadband is admittedly limited at the moment. But so far, so good. Leon did a great job of the installation, going abo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great installation job from Oliver. Have been using G.Network for 4 years now and very smooth process when you move between properties. Almost never had any downtime.
Absolutely seamless experience to get G Networks set up in my apartment. Communication was fast and clear and installation required was minimal. Speeds are as advertised and the static IP offered is a... Se mer
So this was my third installation with G-Network. The installation was not straightforward by any means, but Alex was excellent; his work ethic was exemplary. Generally speaking I’ve found G-Netw... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Upgrading London to faster, more reliable and more affordable broadband through 100% full fibre connectivity
Kontaktuppgifter
69 Wilson St, EC2A 2BB, London, Storbritannien
- 020 3909 4555
- sales@g.network
- g.network
4,8
Utmärkt
6 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Cesar was great!
Cesar was great! 10 stars. He even helped me put together my bed frame (the pilot holes were messed up and he used some of his tools to fix the issue).
2 april 2026
Omdöme utan inbjudan
Svar från G. Network
Hi Tony,
⭐ Thank you for the fantastic review! ⭐
We’re thrilled to hear that Cesar made such a great impression, he really does embody going the extra mile! Helping with your bed frame (on top of delivering a great installation) is classic Cesar, and we will be sure to pass on your kind words to him. Thanks again for sharing your experience and for the 10 stars!
Thanks again for taking the time to share your experience and choosing GNetwork as your preferred broadband provider!
Regards,
GNetwork Customer Service Team!
Svar från G. Network
Hello James,
Thank you so much for your amazing 5‑star review!
We are delighted to hear that you are enjoying the ultrafast speeds and rock‑solid reliability of your fibre broadband. It is great to know the connection is Fast and efficient, and that the installation experience met your expectations.
We will be sure to pass your kind words on to Leon, they will really appreciate the recognition. Thanks again for choosing us and for taking the time to recommend our service. If you ever need anything, we’re always happy to help! Thanks again for taking the time to share your experience and choosing GNetwork as your preferred broadband provider!
Regards,
GNetwork Customer Service Team!
Fazle was very quick and efficient and…
Fazle was very quick and efficient and fixed the internet even though the issue was wiring external to the house. He was great thankyou Fazle!
1 april 2026
Omdöme utan inbjudan
Svar från G. Network
Hey Emma
Thank you so much for the 5★ review! We are really pleased to hear that Fazle was quick and efficient, and that he was able to resolve the issue even though the wiring was external to the property. We will be sure to pass on your kind words to him.
Thanks again for taking the time to share your experience, it is greatly appreciated.
Regards,
GNetwork Customer Service Team!
Fast to fix issues
Failed came fast and fixed the recurring issues. Well done!
1 april 2026
Omdöme utan inbjudan
Svar från G. Network
Hi Will,
Thank you very much for the 5★ review! We are really pleased to hear that the engineer arrived quickly and was able to resolve the recurring issues for you. This is the kind of service we aim to deliver.
Thanks again for taking the time to share your experience and for choosing GNetwork as your preferred broadband provider!
Regards,
GNetwork Customer Service Team!
Fazle came quick
Fazle came quick , identify the problem in few min . he repair our internet very quick.
31 mars 2026
Omdöme utan inbjudan
Svar från G. Network
Hello Dalia,
Thank you very much for the 5★ review. We are pleased to hear that Fazle arrived quickly, identified the issue within minutes, and repaired your internet promptly. We will be sure to share your positive feedback with him.
Thanks again for taking the time to share your experience and choosing GNetwork as your preferred broadband provider!
Regards,
GNetwork Customer Service Team!
Broadband Repair
Fazle came promptly and quickly identified the issue and made the necessary repairs.
All work was clearly explained.
Work place was left in clean and tidy condition.
Great service.
31 mars 2026
Omdöme utan inbjudan
Svar från G. Network
Hi Chris,
Thank you very much for the 5★ review. We are delighted to hear that Fazle arrived promptly, quickly identified the issue, and completed the repair efficiently. It is also great to know that everything was clearly explained and left clean and tidy.
We will be sure to pass on your kind feedback to Fazle, comments like this really mean a lot.
Thanks again for taking the time to share your experience and choosing GNetwork as your preferred broadband provider!
Regards,
GNetwork Customer Service Team!
Fazle came on time and repair the…
Fazle came on time and repair the internet very quick .
31 mars 2026
Omdöme utan inbjudan
Svar från G. Network
Hello Bruno,
Thank you very much for the 5★ review! We are delighted to hear that Fazle arrived on time and was able to repair your internet quickly. We will be sure to pass on your kind feedback to him.
Thanks again for taking the time to share your experience and choosing GNetwork as your preferred broadband provider!
Regards,
GNetwork Customer Service Team!
Cesar was an absolute legend
Cesar was an absolute legend - huge help explaining everything and getting us set up!
31 mars 2026
Omdöme utan inbjudan
Svar från G. Network
Hey Tadhg,
Thank you so much for the 5★ review! We are delighted to hear that Cesar was such a huge help and took the time to explain everything clearly and got you set up smoothly. We will be sure to pass on your fantastic feedback to him.
Thanks again for taking the time to share your experience and choosing GNetwork as your preferred broadband provider!
Regards,
GNetwork Customer Service Team!
Thanks engineer Fazle for the excellent…
Thanks engineer Fazle for the excellent service. After few day of without internet due to technical problems you solve it with swift and professional manner.
31 mars 2026
Omdöme utan inbjudan
Svar från G. Network
Hello Dahir,
Thank you for your kind feedback. We are really sorry to hear about the disruption you experienced, but we are pleased that Fazle was able to resolve the issue swiftly and professionally. I will be sure to pass on your thanks to him.
We really appreciate you taking the time to share your experience, and thank you for your patience.
Thanks again for taking the time to share your experience and choosing GNetwork as your preferred broadband provider!
Regards,
GNetwork Customer Service Team!
Svar från G. Network
Hi Sabastian,
Thank you for your great feedback! We are really pleased to hear that Fazle made the process quick and smooth for you. I will be sure to pass on your thanks to him.
Thanks again for taking the time to share your experience and choosing GNetwork as your preferred broadband provider!
Regards,
GNetwork Customer Service Team!
Fazle was amazing
Fazle was amazing! Quick, efficiently and helped me find a quicker network! 10/10 would recommend
30 mars 2026
Omdöme utan inbjudan
Svar från G. Network
Hi Luisa,
Thank you so much for the 5★ review! We are delighted to hear that Fazle was able to help you quickly and efficiently, and that you were able to find a faster network as a result.
We will be sure to pass on your kind feedback to Fazle, it is always great to recognise great work. Thanks again for taking the time to share your experience and choosing GNetwork as your preferred broadband provider!
Regards,
GNetwork Customer Service Team!
Fazle was amazing to solve the issue…
Fazle was amazing to solve the issue and he went above and beyond to fix my issues. Thank you.
30 mars 2026
Omdöme utan inbjudan
Svar från G. Network
Hey Eliz,
Thank you so much for your 5★ review!
We are delighted to hear that Fazle was able to get everything sorted for you. He always strives to go above and beyond for our customers, and your feedback means a lot to the whole team.
If you ever need anything else, we are here to help.
Thanks again for taking the time to share your comments and choosing GNetwork as your preferred broadband provider!
Regards,
GNetwork Customer Service Team.
Short installation lead time
Wait between signing up and our engineer Jason’s visit was only a week. Jason arrived first thing Friday morning as scheduled. No waste of our time and therefore a big positive. He was polite and professional, going about the cable installation efficiently and tidily. He tested speeds and gave a few recommendations on possible actions to ensure consistency in our home.
27 mars 2026
Omdöme utan inbjudan
Svar från G. Network
Hello Steven,
Thank you so much for taking the time to leave this fantastic 5* review! We are really pleased to hear that your installation was booked in quickly and that Jason arrived right on schedule.
It is great to know he delivered a polite, professional, and tidy installation service, and that his recommendations helped you feel confident about getting the best performance throughout your home.
We truly appreciate your feedback and we are always here if you need anything in the future.
Thank you again for taking the time to share your experience and choosing GNetwork as your preferred broadband provider!
Regards,
GNetwork Customer Service Team
Jason was excellent and explained what…
Jason was excellent and explained what he was doing. It made a big difference
Thank you
26 mars 2026
Omdöme utan inbjudan
Svar från G. Network
Hi Matt,
Thank you so much for the 5‑star review! We are delighted to hear that Jason was excellent and took the time to explain everything clearly, it is great to know it made such a big difference to your experience.
If you need anything else, we're always here to help.
Thank you again for taking the time to share your experience and choosing GNetwork as your preferred broadband provider!
Regards,
GNetwork Customer Service Team
Great installation by Team 3 & Ollie
Great installation by Team 3 & Ollie. Friendly and efficient. Recommend
27 mars 2026
Omdöme utan inbjudan
Svar från G. Network
Hello Alexander,
Thank you so much for the great review and recommendation!
We are delighted to hear that Team 3 and Ollie delivered a friendly, efficient installation experience. We will be sure to pass your feedback on to them, they will be thrilled to know their work made such a positive impact.
Thanks again for choosing G.Network!
Regards,
GNetwork Customer Service Team
Great service by Andrew
Great service by Andrew - very smooth and efficient
27 mars 2026
Omdöme utan inbjudan
Svar från G. Network
Hi Apury,
Thank you so much for the great 5‑star review!
We are delighted to hear that Andrew provided such smooth and efficient service. We will be sure to share your kind feedback with him, he will really appreciate it.
Thanks again for taking the time to leave a review and for choosing G.Network!
Regards,
GNetwork Customer Service Team
Excellent installation, professionally done with care.
Firstly, the person I spoke with on the phone was thorough and very helpful - Tony.
This morning Oliver from team 3 came to do the installation. He was very polite, friendly and professional. Everything was done neatly and with care. He explained in detail how to connect and made sure the connection worked before leaving and explained the whole set up in detail, which was excellent. Oliver also double checked if I had any questions. I was very impressed.
26 mars 2026
Omdöme utan inbjudan
Svar från G. Network
Hi Rosaleen,
Thank you so much for your wonderful 5‑star review! 🌟
We are delighted to hear that Tony was thorough and helpful during your call, and that Oliver delivered such a professional and reassuring installation experience. It is great to know he took the time to set everything up neatly, explain the process clearly, and make sure you were fully comfortable before leaving.
We will be sure to pass your kind words on to both Tony and Oliver, they will be thrilled to know they made such a positive impression.
Thanks again for choosing us and for taking the time to share your experience!
Regards,
GNetwork Customer Service Team
Superb service from Friday the engineer!
Friday, the engineer from G Network was due in the afternoon but rang me on the off chance I was free earlier. I was delighted as it allowed me to get on with my day. He came, was very respectful of my home, and very tidy. He explained what needed to be done and then quietly and quickly got on with it. I am up and running in the space of a couple of hours and could not be happier with G Network. Friday was very fast working, professional and polite. Cannot fault this service!
26 mars 2026
Omdöme utan inbjudan
Svar från G. Network
Hello Tamara,
Thank you so much for this fantastic 5‑star review! We are absolutely thrilled to hear about your experience. It is wonderful that Friday was able to arrive early and make the whole installation smooth, tidy, and stress‑free. Getting you up and running promptly is exactly the level of service we aim for, and we are delighted to know you are so happy with G.Network. We truly appreciate you sharing such amazing feedback, it means a lot to the whole team!
Thank you again for taking the time to share your experience and choosing GNetwork as your preferred broadband provider!
Regards,
GNetwork Customer Service Team
Fazle excellent service job done in…
Fazle excellent service job done in good time
25 mars 2026
Omdöme utan inbjudan
Svar från G. Network
Hi there,
Thank you so much for your 5‑star review! We are delighted to hear that Fazle provided excellent service and got everything sorted for you quickly. We really appreciate you taking the time to share your experience.
Thank you again for taking the time to share your experience and choosing GNetwork as your preferred broadband provider!
Regards,
GNetwork Customer Service Team
Andrew was amazing
Andrew was amazing. Very professional, and neat work. He did an amazing job outside and made the cables barely noticeable.
24 mars 2026
Omdöme utan inbjudan
Svar från G. Network
Hi Valbona,
Thank you so much for your fantastic feedback! We are delighted to hear that Andrew provided such professional, neat work and made the outdoor cabling blend in so well. Ensuring our installations are both tidy and discreet is something we take great pride in, and it is great to know he delivered that for you.
We truly appreciate you taking the time to share your experience and look forward to supporting you again whenever you need us.
Regards,
GNetwork Customer Service Team
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