Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

I prodotti arrivano velocemente. Adoro le confezioni in vetro e tutti i prodotti che ho utilizzato di questa marca (Bronzing Radiance Self Tanning Cream, Golden Radiance Body Oil, Hyaluronic Acid Body... Se mer

Betygsatt 5 av 5 stjärnor

The food is seriously amazing!! The portions are just the right size so you don’t still feel hungry after. Everything I have tried has been delicious. Plus they make things healthier by using veggie p... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

PJ was awesome. We are using Freshly for my mother who is 90 and lives independently. Having fresh made meals is very helpful and the fact that the nutritional content can be evaluated for each meal,... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Well, I was a trying to get meals for here at work for a healthier lunch. I had taken a break from deliveries at home. The customer service rep, Jess, sorted all my issues out over their chat syst... Se mer

Företaget har svarat

Företagsinformation

  1. Online-matbeställning
  2. Leverantör av livsmedelsprodukter

Skrivet av företaget

Healthy, chef-prepared meals delivered to your door.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

13 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Jassy was an absolute pleasure

Jassy was an absolute pleasure! I had sent them everything wrong with my order and they resolved the issue in 5 minutes! The whole experience was amazing. Thank you so much!

21 februari 2022
Omdöme utan inbjudan
Logotyp för Freshly

Svar från Freshly

Hey Alexis, we're sorry to hear that you had an issue with your order, but it's great hearing out team has always been quick to help make things right. Thanks for rating us!

Betygsatt 5 av 5 stjärnor

PJ was awesome

PJ was awesome. We are using Freshly for my mother who is 90 and lives independently. Having fresh made meals is very helpful and the fact that the nutritional content can be evaluated for each meal, makes it easy to select low sodium options. PJ helped me with changing my order and then showed me how to select meals by filtering by the sodium content. Wonderful.

20 februari 2022
Omdöme utan inbjudan
Logotyp för Freshly

Svar från Freshly

Hi PS! Thank you so much for your kind words and review. I'm so happy to hear that you're all enjoying our meals and I'll be sure to share your appreciation with PJ.

Betygsatt 5 av 5 stjärnor

Pink was extremely helpful and fixed…

Pink was extremely helpful and fixed everything. I really appreciated Pinks help and efficiency with everything.

20 februari 2022
Omdöme utan inbjudan
Logotyp för Freshly

Svar från Freshly

Hi Sasha, I'm delighted to hear about your customer service experience with Pink and I'll be sure to share this with her! Thank you so much for your 5-star rating!

Betygsatt 5 av 5 stjärnor

We have used Freshly for a while now…

We have used Freshly for a while now and we love the meals and the use of it. They make it very easy for us swap the meals every week and choose what you like on the Menu. The food is delicious. I recommend trying it out even if you are cooking at home your own food, Freshly meals will give a weekly break from cooking. Hope this helps you out.

18 februari 2022
Omdöme utan inbjudan
Logotyp för Freshly

Svar från Freshly

Hey there, and thanks for providing us with a 5-star review! We're so happy to hear that you're enjoying your meals since day 1. We appreciate the shoutout and Freshly love.

Betygsatt 5 av 5 stjärnor

Good experience

Harvey took care of exactly what I needed and was cordial and friendly in communicating.

18 februari 2022
Omdöme utan inbjudan
Logotyp för Freshly

Svar från Freshly

Hello Douglas, we appreciate you sharing your customer service experience with Harvey, we're glad that your concern was taken care of! -- Thank YOU so much for the 5-star rating!

Betygsatt 5 av 5 stjärnor

Harper was so fast and efficient

Harper was so fast and efficient! If I could give more than 5 stars I would!

17 februari 2022
Omdöme utan inbjudan
Logotyp för Freshly

Svar från Freshly

Yay to Harper! We're happy about your feedback, Christo -- we'll be sure to share this! Thank you for the 5-star rating!

Betygsatt 5 av 5 stjärnor

Stacy was super helpful once my order…

Stacy was super helpful once my order automatically filled and letting me change it before they started to prepare it.

17 februari 2022
Omdöme utan inbjudan
Logotyp för Freshly

Svar från Freshly

Hi Kevin, we're glad that Stacy sorted this out immediately -- thank you so much for your review!

Betygsatt 5 av 5 stjärnor

Stacy was awesome!!

Stacy was awesome!!! Patient & answered every question. Thank you so much. =)

17 februari 2022
Omdöme utan inbjudan
Logotyp för Freshly

Svar från Freshly

Hi Alexandria! We're really grateful for your 5-star rating. Do know that we'll definitely share this with Stacy! Thanks again.

Betygsatt 5 av 5 stjärnor

Good customer service

Harper was great and really listened to what my issue was!

17 februari 2022
Omdöme utan inbjudan
Logotyp för Freshly

Svar från Freshly

Hi Ana! While we're sorry for the inconvenience you encountered, we really appreciate you giving us 5 stars! And we're glad that you had an awesome customer service experience -- thanks again!

Betygsatt 5 av 5 stjärnor

Pink was great

Pink was most helpful in handling my issue today. She is easy to work with and left me a very satisfied customer!

16 februari 2022
Omdöme utan inbjudan
Logotyp för Freshly

Svar från Freshly

Yay to Pink! Thanks for letting us know about your customer service experience, Lea! We love your 5-star rating!

Betygsatt 5 av 5 stjärnor

Customer service is quick and…

Customer service is quick and responsive. Jess was helpful and willing to answer all of my questions. It was great to chat with a live person who was attentive.

16 februari 2022
Omdöme utan inbjudan
Logotyp för Freshly

Svar från Freshly

Wow! We're happy that Jess was able to answer all of your questions, Alyson. And as always, we, your Freshly fam's 24/7 available to help! Thank you so much!

Betygsatt 5 av 5 stjärnor

PJ was very nice and helpful regarding…

PJ was very nice and helpful regarding my situation, he was quick to respond and did a nice job overall. I would chat with him again.

16 februari 2022
Omdöme utan inbjudan
Logotyp för Freshly

Svar från Freshly

Hi Chris, we're happy to know about your customer service experience -- thank you for sharing this and for your 5-star rating!

Betygsatt 5 av 5 stjärnor

Great customer service!

I had to contact customer service regarding an issue with a meal I received. Denise was wonderful and helped me quickly and efficiently fix the issue! I’ve had a great experience with Freshly meals and I’m happy know that their customer service is just as good as the food! :)

15 februari 2022
Omdöme utan inbjudan
Logotyp för Freshly

Svar från Freshly

Thanks for sharing this with us, Catrina! While we're disappointed to hear about the issue with your meal, we're pleased to hear that Denise was there to patch things up. We truly appreciate the valuable feedback and we'll be sure to share this with our team. Thanks again for the dropping your 5-star rating!

Betygsatt 5 av 5 stjärnor

Pink was absolutely the best

Pink was absolutely the best, so helpful and understanding.

12 februari 2022
Omdöme utan inbjudan
Logotyp för Freshly

Svar från Freshly

Thanks for sharing your amazing customer service experience with us, Laila! We're elated to hear that Pink was there to assist you. Thanks again for the 5-star rating!

Betygsatt 5 av 5 stjärnor

Eunice was diligent and very helpful…

Eunice was diligent and very helpful when there was confusion or a misplace of my first box from Freshly!! 10/10 recommend!

12 februari 2022
Omdöme utan inbjudan
Logotyp för Freshly

Svar från Freshly

We're so happy to hear this, Maury! Thank you so much for your rating!

Betygsatt 5 av 5 stjärnor

My experience was great

My experience was great. I had meals that we didn't care for that were being delivered that I was not able to change before deadline. Pat took care of everything for me and fixed future orders as well. It was a very good experience. Thank you

11 februari 2022
Omdöme utan inbjudan
Logotyp för Freshly

Svar från Freshly

Hi Sue, thank you for rating us! We're happy to hear that you're enjoying so far -- we'll be sure to share your kind words with Pat. Thanks for being a part of Freshly!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer