I received a phone call right away. The agent who called was very professional and extremely helpful. It only took a couple of days for my HELOC to be approved, the process was so easy and smooth. I'm... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I received a phone call right away. The agent who called was very professional and extremely helpful. It only took a couple of days for my HELOC to be approved, the process was so easy and smooth. I'm... Se mer
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I have been contacted 3 times by 3 different people. Each one stated that they would call me back, as of yet, I haven't heard from anyone. So far, I'm very disappointed in your service and lack of com... Se mer
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Pedro Ayate has been very professional, helpful, pleasant and informative. Most of the calls I answered from other lenders were pleasant and eager to help but I chose West Capital. I am still in the... Se mer
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Kross was very patient with me and his approach felt very warming and trustworthy. He did a wonderful job of explaining and walking us through every step of our Journy. I felt no pressure during our... Se mer
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FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one. Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs. By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish. Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
Skrivet av företaget

2 Ponds Edge Dr, 19317, Chadds Ford, USA
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Svar från FreeRateUpdate.com
Not sure what this is for. The sales presentation? The offer? The app? Be more specific

Svar från FreeRateUpdate.com
After a barrage of phone calls from many lenders, West Capital, the one I tried first, did not work out.
Free Rate sells your personal information, so prepare to see an increase in phone call solicitors, and phishing emails.
Ended up going

Svar från FreeRateUpdate.com
the professionalism the attention to detail and the aggressive per suit to solve problems to the advantage of the client. A very satisfying experience resulting in complete confidence of achieving my goal of a new refinancing of my house.

Svar från FreeRateUpdate.com
From LO aspect, company leads are inconsistent, you pay for their services, give them guidelines on the types of leads that you would like to receive, and they do everything opposite of what you requested. You request a certain amount of leads per day and they never deliver on what was requested. You ask for certain amount of loan types, and they do everything opposite of what was requested, Inconsistent quality

Svar från FreeRateUpdate.com
This is a spam company that sends your phone number to China, India, Philippines, and has them call you all night and day. They do not take you off their list even if you tell them not to call. The filthiest of the filth.

Svar från FreeRateUpdate.com
I was looking for a rate and they contacted me, the lender they sent me too, I guess figured I was too informed on my financial status and hung up on me.

Svar från FreeRateUpdate.com
I would like to point out to consumers on this review site that the company only provides a source of contact information about connecting you with a lender. Those who complain about the actual lender on a page that is strictly a review of Free Rate Update are acting out of ignorance of this fact. The lender is not a part of the company Free Rate Update; the company only provides access to borrowers for a fee to loan officers. If you can't distinguish between the two,your critical thinking needs to be fixed.
This is a scam. It presents itself like you are going to get a bunch of rates after you fill out their form. I went through their prompts and gave over all my information, only to have them lead me to a screen listing various lenders and links to those lenders where I could give them all my information again to get a rate. They DID NOT GIVE ME ANY RATES. I could have found all these lenders without sacrificing my information for free. Can't wait to get all the spam when they sell my info after giving me nothing of value.

Svar från FreeRateUpdate.com
Used the site and was able to quickly get answers about my mortgage

Svar från FreeRateUpdate.com
I wasn't even done typing my info in the web site for my free rate update when I got a call from the company (they let you pick email or text, forget that option. I chose email) While I'm talking to the first financer who called me, my phone started blasting by other companies calling and texting from all over the country. Non stop at the same time!!! I felt like a piece of meat thrown in a school of piranha. The sad thing is, there is no way to warn others. I only came on Trust Pilot after the damage was already done. I'm blocking a ton of calls now. BEWARE....They do sell your number.

Svar från FreeRateUpdate.com
Scam company that sells your phone number and email. If you love being harassed at all hours of the day and night, then go right ahead and give them your information.
Now 3 years after this initial review, they are harassing and spamming my email for "clarification". How about the 5+ spam calls daily and hundreds of daily emails from scam lenders that these @$$ holes sold my information to for "clarification". May all workers at this company have the day they deserve.

Svar från FreeRateUpdate.com
Ernie Jackson was very helpful, very knowledgeable and very kind . Had an excellent experience with this company. I would definitely recommend them again.

Svar från FreeRateUpdate.com
Working with Erik was amazing. He got a great contract while looking out for my best interest. I really enjoyed his expertise and understanding of my situation. Thank you, Erik!

Svar från FreeRateUpdate.com
The information, the way I was kept in the loop on everything, the kindness and patience I was shown.

Svar från FreeRateUpdate.com
I was bombarded with telephone calls, emails, and texts from aggressive mortgage sales people for several days. I thought the system would provide targeted options, but it was a sales campaign that was disheartening and not aligned with my needs.

Svar från FreeRateUpdate.com
I was faced with bad loans the rep Jordan came up with a solution that over time worked in more ways than one his solution seems to be the answer

Svar från FreeRateUpdate.com
You need a new appraisal company. This is the 2nd time I have gotten a low appraisal. When I challenged it, their review shows that I was correct but they refused to make corrections.

Svar från FreeRateUpdate.com
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.