FreeRateUpdate.com Omdömen 

754
•
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I received a phone call right away. The agent who called was very professional and extremely helpful. It only took a couple of days for my HELOC to be approved, the process was so easy and smooth. I'm... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

I have been contacted 3 times by 3 different people. Each one stated that they would call me back, as of yet, I haven't heard from anyone. So far, I'm very disappointed in your service and lack of com... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Pedro Ayate has been very professional, helpful, pleasant and informative. Most of the calls I answered from other lenders were pleasant and eager to help but I chose West Capital. I am still in the... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Kross was very patient with me and his approach felt very warming and trustworthy. He did a wonderful job of explaining and walking us through every step of our Journy. I felt no pressure during our... Se mer

Företaget har svarat

Företagsinformation

  1. Hypoteksmäklare
  2. också i
  3. Bolånegivare

Skrivet av företaget

FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one. Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs. By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish. Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co

Skrivet av företaget


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

754 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 90 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(754)

68 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

consolidation loan

everybody i talked to was nice and walked me throw each step ,

24 juni 2026
Logotyp för FreeRateUpdate.com

Svar från FreeRateUpdate.com

Thank you, Wesley! We're glad the people you spoke with explained each step clearly. 😊

Betygsatt 4 av 5 stjärnor

Not sure what this is for

Not sure what this is for. The sales presentation? The offer? The app? Be more specific

20 juni 2026
Logotyp för FreeRateUpdate.com

Svar från FreeRateUpdate.com

Thanks for asking. This review is for your experience with FreeRateUpdate, the service that connects consumers with participating lenders.

Betygsatt 2 av 5 stjärnor

After a barrage of phone calls from…

After a barrage of phone calls from many lenders, West Capital, the one I tried first, did not work out.
Free Rate sells your personal information, so prepare to see an increase in phone call solicitors, and phishing emails.
Ended up going

20 juni 2026
Logotyp för FreeRateUpdate.com

Svar från FreeRateUpdate.com

FreeRateUpdate connects consumers with participating lenders. West Capital and other lenders handle their own calls and loan options. You can ask each company contacting you to place you on its do-not-call list.

Betygsatt 5 av 5 stjärnor

the professionalism the attention to…

the professionalism the attention to detail and the aggressive per suit to solve problems to the advantage of the client. A very satisfying experience resulting in complete confidence of achieving my goal of a new refinancing of my house.

20 juni 2026
Logotyp för FreeRateUpdate.com

Svar från FreeRateUpdate.com

Thank you, Gary. We appreciate your feedback and are glad you felt confident moving toward your refinancing goal.

Betygsatt 1 av 5 stjärnor

Lead Purchase

From LO aspect, company leads are inconsistent, you pay for their services, give them guidelines on the types of leads that you would like to receive, and they do everything opposite of what you requested. You request a certain amount of leads per day and they never deliver on what was requested. You ask for certain amount of loan types, and they do everything opposite of what was requested, Inconsistent quality

10 mars 2026
Omdöme utan inbjudan
Logotyp för FreeRateUpdate.com

Svar från FreeRateUpdate.com

Your concerns are specific: lead volume, requested loan types, and consistency. Those should be reviewed against the delivery settings and account history by your account representative.

Betygsatt 1 av 5 stjärnor

Send your phone number to India, Philppines

This is a spam company that sends your phone number to China, India, Philippines, and has them call you all night and day. They do not take you off their list even if you tell them not to call. The filthiest of the filth.

3 april 2026
Omdöme utan inbjudan
Logotyp för FreeRateUpdate.com

Svar från FreeRateUpdate.com

FreeRateUpdate connects consumers with participating lenders and brokers. Calls after a match are placed by those companies, not by FreeRateUpdate. Each company can place you on its do-not-call list.

Betygsatt 5 av 5 stjärnor

Excellent company

great company

11 augusti 2025
Omdöme utan inbjudan
Logotyp för FreeRateUpdate.com

Svar från FreeRateUpdate.com

Thank you for the kind words and the five-star review! We're glad you had a great experience with FreeRateUpdate.

Betygsatt 3 av 5 stjärnor

I would like to point out to consumers…

I would like to point out to consumers on this review site that the company only provides a source of contact information about connecting you with a lender. Those who complain about the actual lender on a page that is strictly a review of Free Rate Update are acting out of ignorance of this fact. The lender is not a part of the company Free Rate Update; the company only provides access to borrowers for a fee to loan officers. If you can't distinguish between the two,your critical thinking needs to be fixed.

7 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Extremely misleading

This is a scam. It presents itself like you are going to get a bunch of rates after you fill out their form. I went through their prompts and gave over all my information, only to have them lead me to a screen listing various lenders and links to those lenders where I could give them all my information again to get a rate. They DID NOT GIVE ME ANY RATES. I could have found all these lenders without sacrificing my information for free. Can't wait to get all the spam when they sell my info after giving me nothing of value.

4 april 2025
Omdöme utan inbjudan
Logotyp för FreeRateUpdate.com

Svar från FreeRateUpdate.com

FreeRateUpdate connects consumers with participating lenders and brokers. Those companies, not FreeRateUpdate, provide personalized rates and options.

Betygsatt 5 av 5 stjärnor

Used the site and was able to quickly…

Used the site and was able to quickly get answers about my mortgage

19 december 2024
Omdöme utan inbjudan
Logotyp för FreeRateUpdate.com

Svar från FreeRateUpdate.com

Thank you, Don! 😊 We're so glad the site helped you quickly get answers about your mortgage. We appreciate you sharing your experience!

Betygsatt 1 av 5 stjärnor

Felt like bait thrown to the piranha

I wasn't even done typing my info in the web site for my free rate update when I got a call from the company (they let you pick email or text, forget that option. I chose email) While I'm talking to the first financer who called me, my phone started blasting by other companies calling and texting from all over the country. Non stop at the same time!!! I felt like a piece of meat thrown in a school of piranha. The sad thing is, there is no way to warn others. I only came on Trust Pilot after the damage was already done. I'm blocking a ton of calls now. BEWARE....They do sell your number.

2 maj 2024
Omdöme utan inbjudan
Logotyp för FreeRateUpdate.com

Svar från FreeRateUpdate.com

FreeRateUpdate connects consumers with participating lenders. Calls and texts after a match come from those companies, and each can place you on its do-not-call list.

Betygsatt 1 av 5 stjärnor

Scam company that sells your phone…

Scam company that sells your phone number and email. If you love being harassed at all hours of the day and night, then go right ahead and give them your information.

Now 3 years after this initial review, they are harassing and spamming my email for "clarification". How about the 5+ spam calls daily and hundreds of daily emails from scam lenders that these @$$ holes sold my information to for "clarification". May all workers at this company have the day they deserve.

27 juni 2023
Omdöme utan inbjudan
Logotyp för FreeRateUpdate.com

Svar från FreeRateUpdate.com

FreeRateUpdate connects consumers with participating lenders. Calls and emails after a match come from those companies, and each can place you on its do-not-call list.

Betygsatt 5 av 5 stjärnor

Ernie Jackson

Ernie Jackson was very helpful, very knowledgeable and very kind . Had an excellent experience with this company. I would definitely recommend them again.

22 februari 2023
Logotyp för FreeRateUpdate.com

Svar från FreeRateUpdate.com

Thank you, Leihlan! 😊 We're so glad you had such a positive experience and that Ernie took great care of you. We appreciate the recommendation!

Betygsatt 1 av 5 stjärnor
Logotyp för FreeRateUpdate.com

Svar från FreeRateUpdate.com

FreeRateUpdate is a matching service, so loan terms and closing details come from the participating lender handling the loan. The lender can address specific questions about its disclosures or process.

Betygsatt 5 av 5 stjärnor

Working with Erik was amazing

Working with Erik was amazing. He got a great contract while looking out for my best interest. I really enjoyed his expertise and understanding of my situation. Thank you, Erik!

21 februari 2023
Logotyp för FreeRateUpdate.com

Svar från FreeRateUpdate.com

Thank you, Stanley! 😊 We're so glad Erik looked out for your best interest and that you enjoyed working with him. We appreciate you sharing!

Betygsatt 5 av 5 stjärnor

The information

The information, the way I was kept in the loop on everything, the kindness and patience I was shown.

17 februari 2023
Logotyp för FreeRateUpdate.com

Svar från FreeRateUpdate.com

Thank you, David! 😊 It means a lot to hear you felt informed and were treated with such kindness and patience. We appreciate you sharing your experience!

Betygsatt 2 av 5 stjärnor

I was bombarded with telephone calls

I was bombarded with telephone calls, emails, and texts from aggressive mortgage sales people for several days. I thought the system would provide targeted options, but it was a sales campaign that was disheartening and not aligned with my needs.

16 februari 2023
Logotyp för FreeRateUpdate.com

Svar från FreeRateUpdate.com

FreeRateUpdate connects consumers with participating lenders. Calls, emails, and texts after a match come from those companies, and each handles its own contact preferences.

Betygsatt 5 av 5 stjärnor

I was faced with bad loans the rep…the fix

I was faced with bad loans the rep Jordan came up with a solution that over time worked in more ways than one his solution seems to be the answer

16 februari 2023
Logotyp för FreeRateUpdate.com

Svar från FreeRateUpdate.com

Thank you, Nathaniel! 😊 We're so glad Jordan found a solution that worked for you. We appreciate you sharing!

Betygsatt 1 av 5 stjärnor

You need a new appraisal company

You need a new appraisal company. This is the 2nd time I have gotten a low appraisal. When I challenged it, their review shows that I was correct but they refused to make corrections.

16 februari 2023
Logotyp för FreeRateUpdate.com

Svar från FreeRateUpdate.com

Appraisals and reconsideration requests are handled by the lender and its appraisal process, not by FreeRateUpdate. The lender can explain the review decision and any options available.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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