I received a phone call right away. The agent who called was very professional and extremely helpful. It only took a couple of days for my HELOC to be approved, the process was so easy and smooth. I'm... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been contacted 3 times by 3 different people. Each one stated that they would call me back, as of yet, I haven't heard from anyone. So far, I'm very disappointed in your service and lack of com... Se mer
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Pedro Ayate has been very professional, helpful, pleasant and informative. Most of the calls I answered from other lenders were pleasant and eager to help but I chose West Capital. I am still in the... Se mer
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Kross was very patient with me and his approach felt very warming and trustworthy. He did a wonderful job of explaining and walking us through every step of our Journy. I felt no pressure during our... Se mer
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Företagsinformation
- Hypoteksmäklare
- också i
- Bolånegivare
Skrivet av företaget
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one. Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs. By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish. Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
Skrivet av företaget
Kontaktuppgifter
2 Ponds Edge Dr, 19317, Chadds Ford, USA
- (844) 326-3442
- support@freerateupdate,com
- freerateupdate.com
4,3
Utmärkt
754 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I tried countless lenders and all of…
I tried countless lenders and all of them rejected me. After speaking to Jeremy at length, he assured me he could help. And that he did. My wife and I are very grateful to Jeremy for his hard work and dedication to getting us our loan. His commitment was a blessing.
12 augusti 2026
Svar från FreeRateUpdate.com
Thank you for sharing this! So glad Jeremy's persistence and dedication made the difference for you and your wife. 😊
Alex made the process simple and he was…
Alex made the process simple and he was very patient with me.
11 augusti 2026
Svar från FreeRateUpdate.com
Thank you, Kurt! Glad Alex made the process simple and kept things patient throughout. 😊
Such an easy process from start to…
Such an easy process from start to finish. Loan officer, Pierre Nguyen was very attentive, helpful, patient and informative. He helped through all stages of the process. Loved working with him.
7 augusti 2026
Svar från FreeRateUpdate.com
Thank you, Shelly! So glad Pierre made the process feel easy and well-guided from start to finish. 😊
Waiting on line for extended time
Waiting on line for extended time . No human returned my call!
4 augusti 2026
Svar från FreeRateUpdate.com
We aim to connect people quickly — if you're still waiting to hear back, feel free to call 844-326-3442 directly.
My loan officer Troy was always super…
My loan officer Troy was always super helpful and very available. He was always patient and never made me feel pressured in any way. The process was quick and easy and there was no hidden surprises. I would definitely recommend them.
29 juli 2026
Svar från FreeRateUpdate.com
Thank you for sharing this! So glad Troy made the process feel patient and pressure-free. 😊
Svar från FreeRateUpdate.com
Thank you, Cynthia! We're glad Daja worked with you on your terms. 😊
Very easy to use
23 juli 2026
Svar från FreeRateUpdate.com
Thank you, Linda! Glad it was an easy process. 😊
Family members
It was really nice working with you.Every thing went as you would hope for. The whole process went smoothly and with a smile hard to do anymore. Thank you
16 juli 2026
Omdöme utan inbjudan
Svar från FreeRateUpdate.com
Thank you, Sandra! So glad the process went smoothly and that it felt like a positive experience from start to finish. 😊
It was such an easy process
It was such an easy process. Took one day to apply and be approved.
Excellent communication and I was kept informed of the progress securing my loan. Closed my loan and was funded in 3 days.
18 juli 2026
Svar från FreeRateUpdate.com
Thank you, Dave! We're so glad the process was quick and smooth, and that you were kept in the loop every step of the way from application to funding. We appreciate you taking the time to share this!
Svar från FreeRateUpdate.com
Thank you for the kind words, Paula! We're glad you had a quick experience working with us.
Every thing was handled properly and…
Every thing was handled properly and perfectly. Easy with the help of my agent.
17 juli 2026
Svar från FreeRateUpdate.com
Thank you, Thomas! We're so glad everything went smoothly and that your agent made the process easy for you.
Excellent experience
Giovanni was very kind and helpful.
Excellent professional, he explained everything to me and answered all my questions.
Thank you.
14 juli 2026
Svar från FreeRateUpdate.com
Thank you, Marcos! We're so glad you had such a positive experience and that all your questions were answered along the way.
Svar från FreeRateUpdate.com
Thanks, James! Glad our team could get you clear, quick answers.
WCL Review
They were wonderful, professional, easy to understand, transparent, knew the business, and non-pushy. Great experience with Michael Erickson from West Capital Lending.
7 juli 2026
Svar från FreeRateUpdate.com
Thank you, Roxanna! So glad Michael Erickson made the process transparent and easy to understand — we'll pass along the kind words. 😊
So helpful and courteous
My interest was at the top of the list. Lower payment, keeping the interest as low as possible and combining both loans. Phone application was a smooth and easy process .
7 juli 2026
Svar från FreeRateUpdate.com
Thanks so much for sharing this, Ida! We're glad the phone application felt smooth and that keeping your payment and interest as low as possible was a priority. 😊
I appreciate being connected with West…
I appreciate being connected with West Capital. My Loan Officer, Bradley Conroy, has been attentive and efficient through the entire process.
6 juli 2026
Svar från FreeRateUpdate.com
Thank you, Tricia! So glad Bradley Conroy has been attentive and efficient — we'll be sure to pass along the kind words. 😊
Svar från FreeRateUpdate.com
Thanks, Gary. Glad the responses came through quickly for you, and we appreciate you taking the time to share it.
Svar från FreeRateUpdate.com
Thanks for the feedback. FreeRateUpdate is a free service that connects consumers with licensed lenders so they can compare rates and options that fit their needs.
Svar från FreeRateUpdate.com
Thank you so much, Cynthia! We're so glad Mark gave you his time and effort and was such a great help to you. We'll be sure he hears your kind words. Thank you for the wonderful review!
Drazra was very good
Drazra was very good. She explained everything. She answered my questions. She should be regonzin for her work. Thank you
25 juni 2026
Svar från FreeRateUpdate.com
Thank you, Helen! We're thrilled Drazra took the time to explain everything and answer all your questions. Recognition well deserved, and we'll make sure she hears your praise. Thank you for the kind review!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.