I received a phone call right away. The agent who called was very professional and extremely helpful. It only took a couple of days for my HELOC to be approved, the process was so easy and smooth. I'm... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been contacted 3 times by 3 different people. Each one stated that they would call me back, as of yet, I haven't heard from anyone. So far, I'm very disappointed in your service and lack of com... Se mer
Företaget har svarat
Pedro Ayate has been very professional, helpful, pleasant and informative. Most of the calls I answered from other lenders were pleasant and eager to help but I chose West Capital. I am still in the... Se mer
Företaget har svarat
Kross was very patient with me and his approach felt very warming and trustworthy. He did a wonderful job of explaining and walking us through every step of our Journy. I felt no pressure during our... Se mer
Företaget har svarat
Företagsinformation
- Hypoteksmäklare
- också i
- Bolånegivare
Skrivet av företaget
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one. Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs. By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish. Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
Skrivet av företaget
Kontaktuppgifter
2 Ponds Edge Dr, 19317, Chadds Ford, USA
- (844) 326-3442
- support@freerateupdate,com
- freerateupdate.com
4,3
Utmärkt
754 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They was nice and explained to me how…
They was nice and explained to me how things going to work for me.
17 september 2026
Svar från FreeRateUpdate.com
Thank you, Hueston! Glad the process was explained clearly for you.
Svar från FreeRateUpdate.com
Thank you, Nancy! We're so glad the process felt simple and quick — that's exactly what we aim for. We appreciate you taking the time to share this.
John Patterson kept me informed and…
John Patterson kept me informed and explained everything and answered all my questions.
11 september 2026
Svar från FreeRateUpdate.com
Thank you, Betty! We're happy to hear John kept you informed and took the time to answer all your questions — we'll be sure to pass along your kind words to him.
Effort
Willing to put in the time on a holiday, when I was available all day to chat and get assignments s done.
8 september 2026
Svar från FreeRateUpdate.com
Thank you, Jeffrey! Glad someone was willing to work around your schedule to get things done.
Svar från FreeRateUpdate.com
Thanks for the feedback — we'll pass along the navigation note to the team.
Svar från FreeRateUpdate.com
Thank you, Carolyn! Glad it was fast and steady the whole way through.
Svar från FreeRateUpdate.com
Thank you, Christopher! We're so glad the process felt easy and that you found the information helpful along the way.
Svar från FreeRateUpdate.com
Thank you, Cheryl! We're so glad you found the team courteous and helpful — that means a lot to us.
Guide me through to get easy contact…
Guide me through to get easy contact with my solar loan company goodleap for good conversation about my loan agreement.
30 augusti 2026
Svar från FreeRateUpdate.com
Thank you for the review, Paul! For anything specific to your GoodLeap loan agreement, that would be best handled directly with them since they service that loan.
My loan officer Jordan was awesome at…
My loan officer Jordan was awesome at answering my questions and spending time finding answers and explaining things to me
28 augusti 2026
Svar från FreeRateUpdate.com
Thank you, Ruth! Glad Jordan took the time to answer your questions and explain everything clearly.
Svar från FreeRateUpdate.com
Thank you, Jim! Glad the application was easy and Ben was helpful.
I went though FreeRateUpdate.com to…
I went though FreeRateUpdate.com to find a lender to do my refinance. I got several responses, including the one I eventually used to close my loan. It was a great experience.
21 juli 2026
Svar från FreeRateUpdate.com
Thank you, Marc! Glad it was a great experience and that you found the right lender for your refinance.
Megan Made the Entire Process Exceptional
Megan at West Capital was absolutely outstanding from start to finish. She was professional, knowledgeable, responsive, and genuinely a pleasure to work with. She kept us informed throughout the entire process, explained everything clearly, and was always quick to answer questions or address anything that came up.
What impressed me most was how easy Megan made the whole experience. She stayed on top of every detail and made us feel like our loan was a priority rather than just another application. That level of communication and personal attention is increasingly hard to find.
I would not hesitate to work with Megan and West Capital again, and I would enthusiastically recommend her to anyone looking for a knowledgeable, dependable, and attentive lending professional. Five stars without hesitation!
21 augusti 2026
Svar från FreeRateUpdate.com
Thank you for such a detailed review, Kevin! So glad Megan made the process feel like a priority with that level of communication.
Application is user friendly
Application is user friendly. Efficient, prompt with excellent customer communication and service
20 augusti 2026
Svar från FreeRateUpdate.com
Thank you, Kitty! Glad the application felt easy and the communication was on point.
Customer Communication and Patience with Customer Service.
We Appreciated the Patiences Alan A. Berry, Branch Manager in Explaining the Process and Walking Us through the HELCO Loan Application.
We would Highly Recommend Your Company and especially Recommend Alan to Our Family and Friends.
19 augusti 2026
Svar från FreeRateUpdate.com
Thank you, Connie! Glad Alan was so patient walking you through the process.
Svar från FreeRateUpdate.com
Thank you, Randy! Glad you found it easy to use. 😊
My loan officer Sami was so convincing…
My loan officer Sami was so convincing and the BBBratings and the positive responses from customers, plus the rate reduction
17 augusti 2026
Svar från FreeRateUpdate.com
Thank you for sharing this! Glad Sami made such a positive impression throughout the process.
Ray has been very helpful
Ray has been very helpful. The transfer to Rocket mortgage was confusing,
14 augusti 2026
Svar från FreeRateUpdate.com
Thank you for sharing this, and glad Ray was so helpful throughout!
ABCD
About one minute after I filled out the form I started getting slammed with phone calls and got at least a dozen before they stopped
14 augusti 2026
Svar från FreeRateUpdate.com
Appreciate you sharing this. We're a free matching service and don't place those calls ourselves — if you'd like to stop hearing from a specific lender, you can ask to be placed on their do-not-call list, or call us at 844-326-3442 and we can help sort it out.
Super easy so far
Easy the lender even asked if I prefer texts over phone. Of course I do
12 augusti 2026
Svar från FreeRateUpdate.com
Thank you, Scott! Glad your lender made it easy and worked with your preference for texts. 😊
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.