Lauren Kowalski and Morgan Batko were exceptionally nice and helpful. I had planned on replacing my whole deck (36' x 20') however, forcing me to repair the porch (deck) before closing cost me $266 t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was focused on a rate that worked for me,I had tried working with numerous lenders and found out that all the best rates etc were ultimately dealing with WC; so i ditched the middle men. Their agen... Se mer
Företaget har svarat
Ayria was our contact representative through the loan process with West Capital Lending. He made the process very positive, knowledgeable, and truly a pleasure to work with. The home accessor chos... Se mer
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I got a Heloc loan last year and the process was very smooth and efficient. Refinanced this year to get a better rate. I was disappointed that the rate wasn’t lower, but working with the people was al... Se mer
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Företagsinformation
Skrivet av företaget
West Capital Lending’s mission is to empower borrowers with access to competitive financing, expert guidance, and exceptional service. We strive to simplify the mortgage process, build lasting relationships, and earn the trust of every customer we serve.
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very quick and easy!
Buyer Beware!!!!
Buyer Beware!!!!
They stack junk fees double dipping fees , my quote was padded w an extra $13000 in fees compared to legit lenders..high pressure tactics
The Overpriced and "Junk" Fees Breakdown
Discount/Origination Costs $5,460.00 (3.5 points) Extremely Aggressive. They are charging you 3.5% of the loan amount just to look at the file or lower the rate. A standard origination fee is usually 1% to 2% max.
Prepayment Penalty Buy Down $2,340.00 (1.5 points) Hidden Fee. DSCR loans inherently come with a 3-year or 5-year prepayment penalty. They are charging you an extra 1.5% just to reduce it down to a 1-year penalty.
Underwriting Fee $1,995.00 Double Charging. Standard industry underwriting fees range from $995 to $1,250. This is nearly double the market average.
Processing Fee $795.00 Junk Fee. Between a $1,995 underwriting fee and a $5,460 origination charge, adding an extra processing fee is pure profit padding.
Doc & Misc Fees $600.00 Junk Fee. Document preparation fees should not exceed $150–$200. $600 is vastly inflated.
Appraisal Fee $850.00 High $500 avg
The Paper Trail: Lawsuits, Fines, and Investigations
While they showcase a high rating on consumer review sites, public regulatory enforcement and court dockets paint a completely different picture of their corporate operations:
• Multistate Enforcement Fines (May 2023): Regulators in Texas, Idaho, Oregon, and Hawaii hit West Capital Lending with a joint $464,417.50 penalty. The investigation revealed widespread compliance breakdowns, including 600 instances of allowing completely unlicensed individuals to pull consumer credit reports and paying illegal loan commissions to unlicensed entities.
• Washington State DFI Penalty (July 2026): The Washington Department of Financial Institutions leveled a $75,000 fine against the company. State investigators cited them for severe regulatory non-compliance, including utilizing unlicensed managers, failing to provide proper rate-lock disclosures, missing mandatory financial reports, and employing deceptive advertising slogans like promising the "lowest interest rates possible."
• The Competitor Legal Wars (2025–2026): They are locked in a massive, messy legal battle in federal court with major retail lender loanDepot. loanDepot sued them for orchestrating massive employee poaching rings and data theft. In a fascinating twist, West Capital filed a counter-lawsuit accusing loanDepot of operating illegal compensation schemes that incentivized loan officers to steer consumers into higher-priced, inflated interest rate mortgages—the exact mechanism currently squeezing your quote.
• Lead Diversion Lawsuits: They were also sued by Griffin Funding for allegedly targeting departing loan officers to illegally divert consumer leads and private borrower data into their system.
Anatomy of an Inherently Predatory Term Sheet
The exact 2007 "subprime playbook" mechanics are operating in plain sight:
1. The "Squeeze Play": They identified a lower FICO score, Instead of just pricing the risk into the interest rate, they used it as an excuse to layer on $13,793.00 in total transaction costs—extracting maximum equity out of your loan amount before you even close.
2. The Double-Dip Margin: Charging 3.5% in origination points ($5,460.00) while simultaneously padding processing, admin, document, and underwriting fees to nearly $3,500.00 means you are paying for their corporate overhead three times over.
3. The Refinance Trap: Tacking on a $2,340.00 Prepayment Penalty Buy Down means they know interest rates may drop or you may want to clean up this loan quickly. They are forcing you to pay an extra fee upfront just to lower a penalty that standard market guidelines shouldn't be charging you for at 1.5 points.
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The agent was really knowledgeable and…
The agent was really knowledgeable and a great help. He may all the process super easy and fast. I would highly recommend.

Svar från westcapitallending.com

Svar från westcapitallending.com
Saleena Kals is number one in our book
Saleena Kals is number one in our book, she goes above and beyond to help you.

Svar från westcapitallending.com
I was lied to
I was lied to. I was told my heloc would be interested free for the first 5 years
Good experience with Heloc loan
I got a Heloc loan last year and the process was very smooth and efficient. Refinanced this year to get a better rate. I was disappointed that the rate wasn’t lower, but working with the people was always constructive. I was a little worried about getting alone through a company that I had not heard of. But I’m very satisfied.

Svar från westcapitallending.com
great service especially in lieu of issues
I was focused on a rate that worked for me,I had tried working with numerous lenders and found out that all the best rates etc were ultimately dealing with WC; so i ditched the middle men. Their agent worked it out and worked with me all the way through, i had various "not normal" issues, he worked through it all even when not on the clock, great follow ups

Svar från westcapitallending.com
Closing on 3200 Livingston Hwy, Celina, TN 38551
Lauren Kowalski and Morgan Batko were exceptionally nice and helpful. I had planned on replacing my whole deck (36' x 20') however, forcing me to repair the porch (deck) before closing cost me $266 that I needed to use on materials needed for the deck makeover. The repair pieces could not be used on the makeover. Rocket Mortgage kept dragging their feet on my closing. Because it took so long, I could have gotten a better deal through my credit union. I chose Rocket Mortgage because it was going to take much less time.
Fast and hassle free place to get a…
Fast and hassle free place to get a loan when you need it quickly thanks James b.

Svar från westcapitallending.com

Svar från westcapitallending.com
The service the help from Casey and…
The service the help from Casey and Eric were great. They went above and beyond to help. They would pick up phone after hrs to answer questions. Call to make sure everything was good. From start to finish. Best service out there

Svar från westcapitallending.com
Steven my loan officer was amazing!
Steven my loan officer was amazing!! This would not have been possible without him!! He needs a raise based on what I experienced !! Thank you!!

Svar från westcapitallending.com
Jeremiah paid attention to what i…
Jeremiah paid attention to what i needed and always returned my calls and texts.

Svar från westcapitallending.com
Jacob was friendly
Jacob was friendly, professional and very patient with us for we work in the medical field and its been very busy. Thank you and yes I would tell a friend:)

Svar från westcapitallending.com
Beyond Exceptional
Excellent communication and service. Very highly recommend West Capital. You can’t find a more trustworthy broker anywhere. Jaime Hernandez had my back every step of the way.

Svar från westcapitallending.com
If this was a 1 - 10 rating scale, I'd give it 9️⃣ Stars 🌟!
My Loan Officer was excellent 👍, and the general support was really good 😊.
My only criticism would be that it took nearly a month which was not my expectation going into process.

Svar från westcapitallending.com
Ayria was our contact representative…
Ayria was our contact representative through the loan process with West Capital Lending. He made the process very positive, knowledgeable, and truly a pleasure to work with.
The home accessor chosen to evaluate our home value, however, was dismal at best. She forgot her measuring wheel, so had to buy one at Home Depot once she arrived. Her officially accessed home value was so inaccurate that it was lower than the county tax accessment!

Svar från westcapitallending.com
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