I received a phone call right away. The agent who called was very professional and extremely helpful. It only took a couple of days for my HELOC to be approved, the process was so easy and smooth. I'm... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been contacted 3 times by 3 different people. Each one stated that they would call me back, as of yet, I haven't heard from anyone. So far, I'm very disappointed in your service and lack of com... Se mer
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Pedro Ayate has been very professional, helpful, pleasant and informative. Most of the calls I answered from other lenders were pleasant and eager to help but I chose West Capital. I am still in the... Se mer
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Kross was very patient with me and his approach felt very warming and trustworthy. He did a wonderful job of explaining and walking us through every step of our Journy. I felt no pressure during our... Se mer
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Företagsinformation
- Hypoteksmäklare
- också i
- Bolånegivare
Skrivet av företaget
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one. Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs. By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish. Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
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Kontaktuppgifter
2 Ponds Edge Dr, 19317, Chadds Ford, USA
- (844) 326-3442
- support@freerateupdate,com
- freerateupdate.com
4,3
Utmärkt
754 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Underwriting is a nightmare
Multiple requests for more docs, requirements changed, didnt seem to care about the customer experience. Worst home financing I ever had!
10 februari 2023
Super great to work with but...
Super great to work with but.... within 1 months, 1 they sold my mortgage back to the same nightmare or a mortgage company we had gotten away from..... I did not spent all the time and money to switch companies just to go back..... not happy at all! Ask questions BEFORE you take the plunge.
10 februari 2023
thanks for all your hard work Jason H.
26 januari 2023
Scott Park was thorough and easy going
Scott Park was thorough and easy going. He personalized my experience and made it all very easy to comprehend.
17 januari 2023
Professionalism
The loan process was handled professionally by the Loan specialists Lori.She was very knowledgeable through out the whole process and I was so grateful that it was easy and quick.She made it easy for me.
9 januari 2023
Romina walked me thru the whole process…
Romina walked me thru the whole process explaining
Everything so that I could understand.
27 december 2022
Very knowledgeable personnel Bruce was…
Very knowledgeable personnel Bruce was very kind respectful without without pressuring you.
19 december 2022
Great service!
29 november 2022
Up front with explaining every detail
I felt comfortable dealing with Chelsea she walked me through each process and explained everything in detail
8 november 2022
Nate was an amazing communicator and…
Nate was an amazing communicator and was very patient and thorough. He was also personable which is always nice. My husband and I both appreciate his help in the area of refinancing our home.
26 oktober 2022
Loan Depot People Focus
Loan Depot was seamless, professional, and responsible. Team left you with the supporting sense that they really have the customers back not only for this transaction but also for subsequent transactions.
22 september 2022
Excellent experience working with Brandon!
Excellent experience working with Brandon! He was very attentive to my need, organized, detailed, friendly, diligent, and very responsive! The process was quick and stressful-free! I would work with them again and highly recommend them!
20 september 2022
This company is terrible the loan…
This company is terrible the loan officer lied to us through the entire experience, He did not communicate with us and would not return are calls.
8 september 2022
Amazing people to work with!!!!
Absolutely amazing and thoughtful people. I am new to this and they took so much time to help me out. The whole process has been outstanding.
16 september 2022
Great customer care
Great customer care, and very knowledgeable. Talked us through all our options getting us the best deal available.
6 september 2022
I highly recommend…
They were extremely helpful and guided me through the process painlessly. They answered all my questions and explained everything in laymen's terms.
29 augusti 2022
Our experience has been positive
Our experience has been positive and easy, encouraging and a pleasure to work with Leo and his team.
26 augusti 2022
Brandon Hensley was the Rep…
Brandon Hensley was the Rep I talked with. He was most personable and made me feel very comfortable. He was very knowledgeable and direct. I look forward to working with him in the near future to finish my loan in October.
25 augusti 2022
Excellent service, I was in customer service for 40 years. Chris was excellent in explaining the loan process. Always returned calls or emails in a timely manner. Very happy with his experience.
Service was. Excellent very refreshing to speak to someone that knows their job. Always returned calls in a timely manner. Explaining the loan process.
17 augusti 2022
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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