My experience to say the least is life saving. All the advisors that handled my case were v understanding to to give my close relative chance to assist me with hearing, explaining etc where I could n... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Well were do I begin? Not only have FJ sorted out my financial issues but because Im not 24/7 worrying which Peter to use to pay which Paul, from the moment I wake up to I go to bed, I was constantly... Se mer
I honestly wish I’d just taken control sooner. The team have shown empathy and no judgement in supporting me and I’m thankful for that. No one gets into this position willingly and I’m thankful there’... Se mer
I’m very happy with the service I received from Freeman Jones. The whole process was explained clearly, and the team were supportive, patient and professional throughout. They kept me informed at ev... Se mer
Företagsinformation
Skrivet av företaget
Freeman Jones is a firm of insolvency practitioners specialising in Individual Voluntary Arrangements (IVAs).
Kontaktuppgifter
Floor 15, Blue Tower, MediaCityUK, , M50 2AB, Salford Quays, , Storbritannien
- 0161 672 8999
- customer.services@freemanjones.co.uk
- freemanjones.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Always reassuring
Always reassuring, patient and make sure you understand the topics they’re talking to you about.
Helpful & knowledgeable staff
Person I spoke to was helpful, polite and knowledgeable. Explained what the problem was, what I needed to do and how to avoid it happening again in the future
The lady that dealt with my situation…
The lady that dealt with my situation was extremely helpful, knowledgeable and polite.
Brilliant service from a brilliant Company
From start to finish I was made to feel at ease and treated with kindness, respect and compassion, every person I had dealings with operated with the utmost professionalism and integrity. Throughout what has been quite a difficult time this solution provides a lifeline and enables me to stop worrying and start enjoying living a stress free life. I had really felt ill with worry of how I was going to resolve things, not sleeping etc and on top of being physically not well with permanent disability I just didn’t know where to turn. My personal situation was considered carefully and the right resolution offered, just an absolutely fantastic service provided and I can’t thank Freeman Jones and their associates enough.
Fantastic Service from Start to Finish
Freeman Jones provided an excellent service in setting up our IVA. From the very beginning, everything was explained clearly and handled professionally.
Matthew, our main point of contact, was absolutely amazing. He was patient, supportive, and made the whole process easy to understand. His communication was clear and reassuring throughout, which really helped during a stressful time.
We’re so grateful for the help we received and would highly recommend Freeman Jones—and especially Matthew—to anyone considering an IVA.
Highly recommend
I can’t thank Freeman Jones enough for helping me get my finances back on track through an IVA. From the very beginning, the staff have been so friendly, supportive, and professional. They took the time to explain everything clearly, always checked if I had any questions, and made sure I felt comfortable at every stage of the process.
Thanks to their guidance, I finally feel like my money worries have been lifted and I can look forward to living life without the stress of overwhelming debt hanging over me. I truly appreciate everything they’ve done and wouldn’t hesitate to recommend Freeman Jones to anyone struggling with their finances.
Yes the company did very well
Yes the company did very well
Were very fast sorting things out for us
The people who kept in touch on the phones were very very helpful and made themselves available when ever we needed to ask anything
Felt like we were talking to friends almost
Thanks very much
Excellent service from start to finish
Excellent service from start to finish. Kept informed and a real caring attitude towards clients
came off the phone with Adam and Sam…
came off the phone with Adam and Sam who are both absolutely wonderful and a credit to this company. Empathetic, no judgements, they listened and explained everything to me in laymen’s terms but without making me feel stupid. I was terrified of this call and going through all of this but those two made me feel at ease and reassured me all the way through in a none pushy way
The person was very helpful and sorted…
The person was very helpful and sorted query very quickly
From the beginning they have been very…
From the beginning they have been very helpful with the advice
Very helpful staff
Very helpful staff, straight forward process
Experience was great
Experience was great! Really attentive, explained everything clearly and walked me through it all in a patient and understanding way.
why do you keep taking money from…
why do you keep taking money from people when they are trying to pay the debt off each time i get extra money they want 20% or 50% of that extra money so they can give there leanders extra money to keep them rich i was £11.000 in debt it has now cost me a lot more i could of asked my bank to freeze the account and i would of pay it up by now i would never recommend this company

Svar från Freeman Jones
Amazing, thank you.
It was such a long process but so worth it at the end. So pleased that Freeman Jones could help me and my husband, it's such a weight lifted off our shoulders. Can't be thankful enough.
Excellent staff communication and very…
Excellent staff communication and very easy to talk to staff
No judgement and will help you in any way they can
I would and have recommended this service to other people
Your online expenditure form needs a…
Your online expenditure form needs a lot of work or your employees need to explain how it works properly, if they want people to use it and stress free.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







