OMG! I just got my "f" necklace today, I absolutely love it! Excellent quality and a nice weight. The engraving is super fine and you really can't see it until you're super close up. So glad I bought... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was so excited to receive my Anxious AF Stainless Steel Necklace, until I opened it & realised the small disc that's engraved is so ridiculously tiny, it doesn't matter how close you are, it is ill... Se mer
I received my item within a couple of days of ordering. I notoriously turn green with any plated jewellery and can only wear real solid silver (not my colour) or real solid gold (hella expensive). I b... Se mer
Really quick delivery and great products. Zome very amused friends with their Christmas presents. It's always a slight unknown ordering after seeing an insta add buy I had no problems at all and the n... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The antithesis of typical friendship gifts, FRANKLY is the home of brutal, honest and satirical jewellery gifts. Whether you are buying a gift for yourself, your bestie, or your partner, our pieces are a subtle f*ck you to the world, that reveal parts of ourselves not often found in dainty and delicate pieces like ours.
Kontaktuppgifter
Unit 13c Miners Way, CT3 4LQ, Hersden, Storbritannien
- help@franklycollective.com
- franklycollective.com
4,4
Utmärkt
99 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great
Love the necklace so me postage could have been a bit quicker though or its just me being impatient
17 juni 2024
Svar från Frankly Collective
We are so happy to hear that you love your necklace <3
Svar från Frankly Collective
Hi Emma, we are so sorry to hear this! Could you please drop us an email to help@franklycollective.com so that our customer services team can look into this asap.
Kind Regards
Great product- something a bit…
Great product- something a bit different and helpful customer service too!
19 juni 2024
Svar från Frankly Collective
Thank you so much for your lovely review!
I bought my friend a necklace with her…
I bought my friend a necklace with her favourite word on it 😂 she absolutely loved it.
I would definitely buy a product from this company agai.
17 juni 2024
Svar från Frankly Collective
Thank you so much for your lovely review!
10/10
Customer service is 10/10 easily, accommodating and helpful, jewelery is beautiful to! So far no tarnishing on Gold or silver 😊
21 maj 2024
Really easy purchase experience and my…
Really easy purchase experience and my goods arrived quickly. Necklaces look exactly as advertised. Purchased as gifts, cant wait to see their faces when they open them!
20 maj 2024
Super fast delivery and great quality!
I received my item within a couple of days of ordering. I notoriously turn green with any plated jewellery and can only wear real solid silver (not my colour) or real solid gold (hella expensive). I bought a gold chain from this website which promises you won’t turn green and I haven’t! Genuinely can’t believe it.
17 april 2024
Absolutely love my necklace
Absolutely love my necklace - well made and fun packaging too. I then stupidly dropped the pendant down the sink! I got in touch with Customer Service and they very kindly gave me a discount to replace it. Even though it was totally my fault! Great company and great customer service.
9 april 2024
Omdöme utan inbjudan
Svar från Frankly Collective
We are so pleased to hear you love your necklace and that our team were able to get this sorted for you :) Thank you for such a lovely review <3
So disappointed.
So disappointed! I ordered 2 items on the 15th of Feb, emailed to find out information on the 8th of March and still haven’t heard anything!
15 mars 2024
Omdöme utan inbjudan
Svar från Frankly Collective
Hi Aimie! We are so sorry to hear you havent received your order, please please can you email help@franklycollective.com so we can get this sorted for you asap!
Very quick delivery great product as…
Very quick delivery great product as described
21 februari 2024
Love love love them ❤️❤️
22 januari 2024
An item was missing from my order
An item was missing from my order. I've tried contacting customer services on Instagram, Facebook and email and haven't received answer. Really disappointed as I love the necklaces I did receive but 2 were meant to be bbf necklaces and I can no longer gift them as one is missing 😭
27 december 2023
Omdöme utan inbjudan
Svar från Frankly Collective
Hi Ruth, we are sooooo sorry to hear about this!
Please could you send an email to hello@franklycollective.com, and I will personally make sure this is dealt with for you immediately so that we can get that missing item out to you.
Kind Regards
Excellent experiences
Excellent experiences! Necklaces are beautiful quality and the gift bag is gorgeous too. No effort needed to make it lovely for presentation! Got myself a necklace too and it hasn't been off since I received it
21 december 2023
Quirky yet personal gift
Quirky yet personal gift, good quality would definitely buy again 😊
27 november 2023
My Besties and Myself Love It 🥰
28 juni 2023
Love it all! So cute and exciting!
The website has some really nice products and the backing paper makes them even better! Now that is some creativity right there! The products themselves, are just lovely, I'm so happy with them! I haven't stopped wearing my necklace, and I can't wait to share the non-bio sibling one!
9 januari 2023
Love em!
Easy website to use, good showcase of jewellery and reasonably priced. Quick delivery and love the finished product! Two happy besties.
1 januari 2023
Lovely Item
Lovely, high quality necklace and quick delivery. Love it, thanks :)
5 december 2022
Omdöme utan inbjudan
Quality product and fast dispatch.
12 december 2022
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