Frankly Collective Omdömen 99

TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

OMG! I just got my "f" necklace today, I absolutely love it! Excellent quality and a nice weight. The engraving is super fine and you really can't see it until you're super close up. So glad I bought... Se mer

Betygsatt 3 av 5 stjärnor

I was so excited to receive my Anxious AF Stainless Steel Necklace, until I opened it & realised the small disc that's engraved is so ridiculously tiny, it doesn't matter how close you are, it is ill... Se mer

Betygsatt 5 av 5 stjärnor

I received my item within a couple of days of ordering. I notoriously turn green with any plated jewellery and can only wear real solid silver (not my colour) or real solid gold (hella expensive). I b... Se mer

Betygsatt 5 av 5 stjärnor

Really quick delivery and great products. Zome very amused friends with their Christmas presents. It's always a slight unknown ordering after seeing an insta add buy I had no problems at all and the n... Se mer

Företaget har svarat

Företagsinformation

  1. Smyckesbutik

Skrivet av företaget

The antithesis of typical friendship gifts, FRANKLY is the home of brutal, honest and satirical jewellery gifts. Whether you are buying a gift for yourself, your bestie, or your partner, our pieces are a subtle f*ck you to the world, that reveal parts of ourselves not often found in dainty and delicate pieces like ours.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

99 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Love it!

OMG! I just got my "f" necklace today, I absolutely love it! Excellent quality and a nice weight. The engraving is super fine and you really can't see it until you're super close up. So glad I bought it. The packaging is lovely. Thank you from one happy customer.

3 juni 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

It's so small writing is illegible

I was so excited to receive my Anxious AF Stainless Steel Necklace, until I opened it & realised the small disc that's engraved is so ridiculously tiny, it doesn't matter how close you are, it is illegible & way to small.
No where on the website does it actually say the disc size but it fits in a 5 cent piece.

28 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

2 pendants

I ordered 2 pendants.
1 x Gold and 1 x gunmetal. The chain is simple but easily swapped out. The pendants look great. Inscription is small so you would have to get close to read it, in case you’re concerned.

18 mars 2026
Betygsatt 5 av 5 stjärnor

Fantastic all around

Great product. Great shipping. Very nice packaging.
I was able to track everything from the moment of purchase. The item is as promised. Will be ordering gifts later in the year. You can't see the words on the pendant unless you really look closely, but you know they're there, staring at ppl.

16 februari 2026
Betygsatt 5 av 5 stjärnor

c*** necklace

Great unique necklace. Gift for my friend who loves it! Pretty packaging.

21 oktober 2025
Logotyp för Frankly Collective

Svar från Frankly Collective

We are so pleased to hear your friend loved the necklace 🩷

Betygsatt 5 av 5 stjärnor

I ordered 3 necklaces from Frankly and…

I ordered 3 necklaces from Frankly and I love them so so much! The quality is so good and the cheeky little engravings are perfect and so subtle that I can wear them day to day even to work. Even with a shipping delay due to the c*nt necklace being on preorder which was clearly stated on the website it was so worth the wait! I love them so much thank you Frankly

20 oktober 2025
Betygsatt 1 av 5 stjärnor

I haven’t received the necklace I…

I haven’t received the necklace I ordered over a month ago. I’ve emailed repeatedly I want a refund immediately. Appalled by the lack of response

20 oktober 2025
Logotyp för Frankly Collective

Svar från Frankly Collective

Hi Michelle, we are soooo sorry to hear this! This is not the experience we want for our customers. I have located your order and have issued you with a refund, however I will also reach out to you via email.
Again, please accept our sincere apologies, we aim to respond to all emails as fast as possible, and I can only apologise if this has been missed.
Kind Regards

Betygsatt 1 av 5 stjärnor

I still have not recieved my product…

I still have not recieved my product after 8 days even though the website stated 2 to 4 days. I've emailed 4 times now as it is aleady late for the birthday gift I purchased it for. My replies have been from bots and not a person, even though they state it's a small, family business. My product still hasn't even been processed after 8 days. Not impressed and not sure if this is a scam now.

11 oktober 2025
Omdöme utan inbjudan
Logotyp för Frankly Collective

Svar från Frankly Collective

We are so sorry to hear of your disappointment and frustration.
Your necklace was part of our pre-order, which mentioned delivery by 20 October. Due to higher-than-expected demand, things have taken a little longer than planned, but the good news is that all pre-orders will be shipping next week (week commencing 20 October).
As soon as your order is dispatched, you’ll receive an email with your tracking details.
We’re so grateful for your patience, this piece has been incredibly popular, and we can’t wait for you to receive yours!
Kind Regards

Betygsatt 1 av 5 stjärnor

Ordered for 1-2 day delivery and…

Ordered for 1-2 day delivery and nothing has appeared or been shipped, and don’t bother trying with customer services nobody responds

14 oktober 2025
Omdöme utan inbjudan
Logotyp för Frankly Collective

Svar från Frankly Collective

We are so sorry for any disappointment or frustration regarding your recent order.

Your necklace was part of our pre-order, which mentioned delivery w/c 20 October. Due to higher-than-expected demand, things have taken a little longer than planned, but the good news is that all pre-orders will be shipping next week (week commencing 20 October).
As soon as your order is dispatched, you’ll receive an email with your tracking details.
Kind Regards

Betygsatt 2 av 5 stjärnor

Order placed for Birthday present

Order placed for Birthday present. The advert states it would be posted next day.
Nil stock now a week a still not posted

9 oktober 2025
Omdöme utan inbjudan
Logotyp för Frankly Collective

Svar från Frankly Collective

We are so sorry for any disappointment or frustration regarding your recent order.
Your necklace was part of our pre-order, which mentioned delivery by 20 October. Due to higher-than-expected demand, things have taken a little longer than planned, but the good news is that all pre-orders will be shipping next week (week commencing 20 October).
As soon as your order is dispatched, you’ll receive an email with your tracking details.
We’re so grateful for your patience, this piece has been incredibly popular, and we can’t wait for you to receive yours!
Kind Regards

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