Appalling service. Ordered 6 frames and have not received anything. You cannot call as there is no telephone number. The online chat does not respond and they do not respond to emails. When I chec... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Damaged frame, no response to email My frame has a huge scratch on it. There online chat function is never replied to and I haven't heard back from my email. Looking at other reviews it seems lik... Se mer
Sadly I never received my order. It was delivered to the wrong house, then handed back to the driver who never bothered delivering to the correct address instead Hermes produced a string of excuses... Se mer
I like the enormous range of frames available on FramePlus. Each described and photographed which makes choosing the exact frame, with or without mount, for my requirement. I particularly liked t... Se mer
Företagsinformation
Skrivet av företaget
Making high quality picture frames & mounts convenient and affordable for everyone. We are the source for high quality picture frames and picture mounts. We do not Import We manufacture every Picture Frame in UK. We offer the highest quality solution for picture display requirments in large volumes or singular without a premium price
Kontaktuppgifter
Unit 1 239 Myreside street, G32 6DR, GLASGOW, Storbritannien
- info@framesplus.co.uk
- framesplus.co.uk
2,1
Dålig
253 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Stay away - item never received
I wish I had read those reviews prior to ordering. Like most of them - I ordered a frame, never received item, contacted via email several times to ask about my order with no response. Got email to review their item in the meantime, wrote another email asking for refund as item never got delivered, received another confirmation from Evri for delivery update which again never came. I've disputed the purchase with my bank in final attempt to get my money back for item I never received. Stay away!
22 augusti 2024
Omdöme utan inbjudan
WORST COMPANY IVE EVER DEALT WITH
WORST COMPANY IVE EVER DEALT WITH. I ordered my frame back in June, however; it did not arrive within the delivery time stated. After 3 -4 weeks of sending emails asking them to look into it for me, with no response what so ever I about gave up all hope of receiving it but then out of the blue I received a delivery update from Evri saying it was on its way after a week of waiting and no frame and no update or tracking info from Evri I again contacted the supplier and again no response. THIS COMPANY WILL TAKE YOUR MONEY WITHOUT A CARE IN THE WORLD.
31 juli 2024
Ordered and never received product…
Ordered and never received product order of several frames. Requested response from seller over several days and as a last resort raised with my bank.
Seller then contacted 3 months after purchase to apologise and asked if I wanted refund or products ordered delivered. I opted for refund but have since had no response from seller or my refund. It has now landed another week.
31 juli 2024
It has never arrived
31 juli 2024
It's a scam I order 3 frames It's been…
It's a scam I order 3 frames It's been more then months I haven't received anything just 2 weeks a go I got email evri got the parcel and track numbers lol nothing prossing, 16 pounds gone to the bins
31 juli 2024
Avoid FramesPlus
Product has not been received. I have attempted to contact the company with no response, and have been unable to receive a refund for non-delivered goods.
31 juli 2024
Best frames quality
Best frames quality. Gud packaging. Gud finishing.
21 augusti 2024
Omdöme utan inbjudan
Great service and fast delivery thanks…
Great service and fast delivery thanks thanks 😊 👍
20 augusti 2024
Omdöme utan inbjudan
Awesome frames.
20 augusti 2024
Omdöme utan inbjudan
Great service and fast delivery thanks
Great service and fast delivery thanks
20 augusti 2024
Omdöme utan inbjudan
Paid for order
Paid for order, nothing received and can’t contact the company. Feels like a scam!
31 juli 2024
Never recieved the product
Never recieved the product, tried contacting a few times after giving them two weeks after the delivery date. Never got a response. No idea if this is legit or not. So try find your frame needs elsewhere would avoid
31 juli 2024
Absolutely appalling company
Absolutely appalling company. I ordered a frame April time...said it'd be delivered in June. Nothing has ever arrived and my request for a refund has had no response. In the meantime I'm getting feedback requests. Well you asked - DO NOT USE THIS COMPANY. And I have reported them to Trading standards
31 juli 2024
DO NOT BUY FROM
Not even a star. Had used many times before with no problem however my last order they took my money and never sent product. Weeks of trying to make contact, finally got a response and they say in one message I’ll give a refund and then 3 days later another message saying please send copy of an order. They are a fraud. Do not waste your money.
18 augusti 2024
Omdöme utan inbjudan
Order not recieved, no customer service whatsoever
Ordered a frame at the end of June, delivery was scheduled for 4th-8th July... its now 15th August and still nothing. I've emailed several times and had no reply! I've had emails saying out for delivery but when you click tracking the courier are still waiting to recieve it, also had emails asking me to review the product & service...I can't review something I still haven't recieved.
15 augusti 2024
Omdöme utan inbjudan
AVOID AT ALL COSTS
I’ve still not received my order (now over 14 days late) and I’m am being ignored by customer services when chasing for an update. Avoid at all costs.
31 juli 2024
No goods delivered and no contact.
No goods delivered and no contact.
Had to claim money back from credit card.
Do not recommend
31 juli 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.