Appalling service. Ordered 6 frames and have not received anything. You cannot call as there is no telephone number. The online chat does not respond and they do not respond to emails. When I chec... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Damaged frame, no response to email My frame has a huge scratch on it. There online chat function is never replied to and I haven't heard back from my email. Looking at other reviews it seems lik... Se mer
Sadly I never received my order. It was delivered to the wrong house, then handed back to the driver who never bothered delivering to the correct address instead Hermes produced a string of excuses... Se mer
I like the enormous range of frames available on FramePlus. Each described and photographed which makes choosing the exact frame, with or without mount, for my requirement. I particularly liked t... Se mer
Företagsinformation
Skrivet av företaget
Making high quality picture frames & mounts convenient and affordable for everyone. We are the source for high quality picture frames and picture mounts. We do not Import We manufacture every Picture Frame in UK. We offer the highest quality solution for picture display requirments in large volumes or singular without a premium price
Kontaktuppgifter
Unit 1 239 Myreside street, G32 6DR, GLASGOW, Storbritannien
- info@framesplus.co.uk
- framesplus.co.uk
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Awful communication and ignorant
Awful communication. Wanted to put a lot of business through them but they wouldn’t reply to emails or messages posted on their website. Will have to find an alternative to supply 1000 frames. Crazy business!
I note the company appears to have gone from under.
AVOID!!! Do not use!!!
Terrible communication, in fact zero communication! Sent in 2 batches with no explanation so when first half received had no idea if the second half would arrive. Wrong colour frame sent, emailed with photos requesting change and never heard back. Was also unhappy with damage to most of them, the inserts didn’t fit and nearly all were coming apart at the corners. Emailed several times and never got a reply. Contacted my bank who have raised a dispute and this company have had the cheek to disagree despite never once coming back to me. Only emails ever received have been the constant nagging for reviews! AVOID LIKE THE PLAGUE!!!!
Be cautious using these
Not sure if they have gone rouge as they seem to have some ok reviews.
The shipping policy stated they offer various but on my order the button to sign up for 10% off did not work nor did shipping show.
I contacted them prior to my order via chat. No response.
Used the contact form after… no response.
Emailed then them the day after … no response this was yesterday so they may reply today?
The order is showing sent with a very slow delivery date yet the tracking shows as not recognised so I have a feeling the no response is likely due to no goods arriving.
Excellent serviceideal frame exactly like I…
Excellent service frame exactly like I wanted would buy again from this company
Good Product/Great Price!
Nice neat frames ar good prices
Scam!!
I ordered a frame and I was waiting and waiting and waiting. So I wanted to cancel it and ask for money. I sent 3 emails - no response. No phone number. After 2 weeks I received a notification from the delivery company about the package. I could not collect it because the company didn’t provide my details (name, address etc) So it has been returned to the company. No money back, no answers on my emails. I lost money.
The frame plus is also on Amazon and have good reviews. I don’t understand it at all.
I have never received the item ordered
I have never received the item or a refund as requested.This order was placed in October 2024.
I will never use this company again as this is the third time I have tried to get this matter resolved
Excellent products speedy delivery 🧑🏻🎄
special framing
we needed a nice frame for a special diamond wedding framing and this was ideal plus good product at very good price and great service = very happy customers!
Very happy customer
Very happy with the frames and will order more from this company.
Not delivered and no comms
Order was due for delivery in July but has still not been dispatched. There has been no correspondence from the seller and they haven’t responded to emails requesting an update, so really not great.
Absolute trash !
Absolute trash !
Cheap rubbish, waste of money. Not hanging on my wall !!!°
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








