Fragnet Omdömen 149

I had problems with my dayZ servers but fragnet staff reacted lightning fast and helped me resolve the issue. Very reliable and proficient in what they do. Im grateful to God for showing grasp of light and guiding me towards them. I would give 10 out of 10 but Im limited to 5/5.

Never had a single issue with this hosting. Support staff is really friendly and helpful!

Poor service, poor support.

Everything starts off amazing but then after time you will see a massive decrease in service.

We hosted a Rust server with fragnet.net. After a month of our hard work they moved the server to a new machine meaning a new ip was issued. All our players were lost and we were set back by a month, We had constant lag issues almost all of the time and support was no help. A very poor service.

I've been fighting a serious wave of depression and stress and during my time offline from gaming one of my clanmates advised our dayz server was down.

evidently a big update from dayz came through and it screwed up our server. all the mods were messed up.

I didnt have the will to deal with the extensive mess that the update caused, so i reached out to Fragnet's service team, whom in the past i'd already had really great experience, but due to the scope of the issue i didnt expect much.

it was over the 4th of july weekend so naturally replies were a bit slower, and even though i'd given up almost immediately on the server, they didn't i even asked for them to terminate the service because i just assumed i was wasting their time with the big effort required to fix the server's issues, which by the way weren't even caused by them. instead of terminating the service, they kept working at it. even when i'd given up, they refused to.
there's a premium price on the servers monthly, but when the support was needed, it shined. this has honestly been a real soft spot in my week, when nothing else has been.

thanks fragnet.

I have had several services from fragnet.. I can’t think of any 1 time I have had a real issue that has created any problems, you can mark the severity of your ticket, even when marked as low I have had a quick response.. had a small amount of lag at one stage, this was resolved quickly and efficiently. Even had follow up messages asking if anything had become worse. Deffo 5 stars from me.

I love this, very good products and helpful costumer service

Over the past years I have hosted a few (game) servers with Fragnet and my experience has been nothing but positive. I haven't encountered any problems with performance and their support replies quickly and has always fixed the issue almost immediatley.

This review is based on my experience with server for Battlefield 3, Minecraft and TeamSpeak all of which were hosted from Europe.

I strongly recommend to choose Fragnet, totally worth the money and their service is absolutely amazing!

I ordered a game server from this site and paid for it. Instead of a game server, I instantly got an email saying there was a delay with fulfilling the order and they'd be in touch soon. They did not get in touch.

Later I responded to the ticket asking what the issue was and if the server would be provided soon. They did not respond to that either. I then had to message them on Twitter to get any communication at all.

Finally, two days later, they replied to say they were out of London servers and I could either wait an unspecified amount of time, take a server in a different country, or have a refund. I got a refund and also told them it would be wise not to sell products they don't actually have, without at least notifying the customer before purchase that there was a stocking issue.

I'm giving them two stars instead of one because at least they swiftly processed the refund and cancellation. But realistically they shouldn't have rented me the server to begin with.

got a Farm simulator server, had an login admin console issue, waited 3 days to have an reaction because i had an dispute started on paypal. Otherwise great company to avoid. Service is really bad and if you deliver software as a service you CANNOT be so slow to react. every day and hour is payed for. Refund process will be started.

Customer support is utterly nonsensical, with claims of being available 24/7, bought my server for Rust, did not even work at all despite writing in to support for over 24 Hours, total waste of money and my refund ticket has not even been replied yet.. Please do not buy their services

Paid 6,46€ for a server.
Waited an hour, came back, server wasn't up because of not enough space on the disk.

Seriously?

I cancelled my order the very same day.

The word professional is the same as the current Swedish regim. Who ever is the head of the administration to this joke of a business seriously need to reconcider change profession. The support is honestly worse than Netflixs delay of releasing popular series 3 years later.

A friendly advice to anyone thinking of renting here, Its better to run your server on your nearest schools local network.

sorry i only have problems with this host
like every action needs loading
it's extreamly hard to navigate
can't even access terminal from homepage
you want custom jars well no you can't unless you contact support
it's expensive aswell like why for $23 you get 3 gb of ram gg xD
DON'T USE THIS ONE USE FOR AN EXAMPLE:
Server.pro
or litterly any other one.

edit:
support is good but the service itself is terrible, my server went offline 3 times for days without ETA for being online again, those days being WEEKENDS! when people like to play on their spare time. and looks like their support is not online on weekends (yeah lets just shut down this game server and wait untill monday... we can have it back on monday, right?) i have sent 7 tickets in total to fix all my issues in less than 2 months, and the same issue keeps happening. I now am going to cancel my service and shut down my game server and im not going to play my favorite game anymore because the only 2 host providers in south america is fragnet and i3d and no offense but i3d sucks with their packet loss and fragnet can't keep their sh** together.
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had some difficulties with my server as well due to the way EA handled ping locations, but Christoffer was very kind and helpfull trying to solve my problems and very fast. He not only solved my server problems but i saw that he fixed the other servers hosted in the same country that were having the same connection problems in the same hour. He deserves a raise!!!

had some difficulties with a server, and due to unforseen circumstance, had to cancel the server. staff was verry courteous and professional, and i recieved a refund with verry little hassle. i will be atempting to use them in the future for our ARK binge servers!

so i rented a game server for hong kong,but the sales website wasnt updated and so my server hasnt been setup at all.I sent a support ticket and they replied quickly and answered some of my questions nicely too,in the end i asked for a full refund and they gave me one despite their terms of service so i am happy with them

would rent a hong kong server from them if i need one in the future

Just found out Fragnet has trustpilot and after seeing the negative reviews I felt like something is wrong.. I have a Battlefield 4 60Hz server with them in Germany (closest I could find to where I live in Greece) and the ping is really the lowest I have seen to Germany (40-45ms).

Support was helpful enough with the initial configuration of the server and also got me a procon layer setup with some plug-ins.
No complains so far (been using for a month now).

I will keep the review updated in case anything changes!

Hosting a modded DayZ server with Fragnet for the past 2 months and so far it has been great! Had a bit of trouble in the beginning to install the mods etc but after opening a ticket they installed them for me <3

No complains so far from players about latency or lag, everything butter smooth