Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have ordered from Fracture before and really liked the quality. Some of the prints this time look overexposed and horrible. They immediately replaced them and fixed them to look so much better! T... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Results were stellar. I ordered two different surfaces of the same print to see if the ambient reflections would be an issue for the glossy and the satin finishes. I also wish you had a 24x36” offeri... Se mer

Betygsatt 4 av 5 stjärnor

I placed my second order recently because my 1st order was excellent from ordering to delivery. The quality of the Fracture photos on glass are amazing. Both orders were for birthday gifts for fami... Se mer

Betygsatt 3 av 5 stjärnor

Not quite what I hoped. I ordered two pictures. One looks pretty good but the one I really wanted doesn’t look as good. I still haven’t hung them yet while viewing them in different places. I guess... Se mer

Företaget har svarat

Företagsinformation

  1. Fotoutskrift

Skrivet av företaget

Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

659 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 20 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Picture looks great, contrast was perfect.

Picture looks great, got two 6x5, one as a gift. Would have liked the larger size but the price it too high.
I was worried about the cropping & the contrast with the snow in the image. It all looks great.
Would purchase more and larger but the price makes it prohibited.

Shipping to Canada was expensive with a further charge on receiving because it was shipped to me by Canada Post. Possibly using FedEX or another it could be less expensive.

8 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top quality

They were extremely kind and accommodating. I had submitted a design that got cropped in the production process. It was a $1000 order. They allowed me to submit new files, they corrected the cropping, and resent the glass frames free of charge. Top quality service. The rep that dealt with my case was also very polite and friendly. Thanks E.C.

11 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing

Amazing! From the quality and beauty of the product all the way to their customer service and you're happiness with the product. I had a slight concern with something and it was dealt with it quickly, professionally and kindly. So thank you. I love this company.

6 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love Fracture

I love Fracture. The prints they created for me are absolutely beautiful in my new rental. And their customer service is truly amazing. I have been into photography for many years. I've always admired the glass prints when I went to art shows and now I can create them at a fraction of the cost that I'd have to pay at an art show. I had a couple of issues with some of the prints I made and Fracture replaced them no questions asked. Tyler, one of the customer service reps, is great to work with. I will absolutely be using Fracture again to buy some prints for my kids homes. Just be aware that they are very fragile, so handle them with care!

13 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Customer Service

Thank you… thank you, thank you! Our glass prints are great. We had a problem with our second order as it was damaged during delivery… but you got it replaced in record time. Appreciate it!!

6 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Friends are raving!

I suprised my friend with an 8" x 10" favorite headshot of herself. She was thrilled, and her family is raving! We agreed that a Fracture mounting gives her portrait a polished look. This is beautifully done! Thanks for making this gift special.

26 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful Photos

I have bought 8 glass photos from Fracture and all of them are beautiful. They are crisp and clear and the colors are vibrant. I will certainly be ordering more in the future.

2 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

spectacular

This is the second order from them, and I am 100% delighted! The quality is fabulous and I'm so happy its made in the USA. Could not be happier

19 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Did not get what I ordered

I ordered a frame and a stand, they never sent the stand, I asked for a refund, days later i get an email asking if i wanted the stand shipped or a refund, So I responded again, I want a refund, I am still waiting for it 2 weeks later. They do not seem to be very concerned about customer satisfaction.

8 februari 2025
Omdöme utan inbjudan
Logotyp för Fracture

Svar från Fracture

We're so sorry your order was missing that stand, and for the hassle getting your refund issued! That should have posted back to your card this past weekend, but don't hesitate to let our team know if there's anything else we can do to help.

Betygsatt 5 av 5 stjärnor

Printing error

One of the 2 prints I had printed were wrong. I contacted there support team and they quickly fixed the error and shipped me the new one. Great customer service!

7 februari 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Fracture misses the mark.

I loved the idea of pronto g on glass. I’ve sold pieces printed on metal, paper, and Duratrans, so a new medium exited me. I was pretty disappointed with the result. While the print does look good, Fracture missed the mark by putting a black backing on the glass. To me, the beauty of glass is, it’s translucent. Why take away the one quality that makes a print of this kind unique? As a result of the backing, I kind of have just another print.

24 januari 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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