Saal Digital USA Omdömen 263

TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I absolutely love the photo albums I get from Saal! The app is fun to work with for design with ready-made options; and the ability to resize photos and change a layout to fit a "special" photo makes... Se mer

Betygsatt 4 av 5 stjärnor

This is my third time using Saal. I don’t think my experience could’ve possibly been easier. From the beginning to the end, it was quite intuitive. The application was easy to navigate and qui... Se mer

Betygsatt 3 av 5 stjärnor

Hello I’m a loyal customer of Saal I love the software it’s smooth working with it, But my last 2 photo books I didn’t like the quality of the colors of my images, they were silk finish which I love... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I love the metal wall art! The colors and detail are bright and sharp, but the matte finish makes them beautiful from any angle without the glare. When my recent order arrived with an accidental scr... Se mer

Företagsinformation

  1. Fotolabb
  2. Fotoutskrift
  3. Fotografi

Skrivet av företaget

We are a professional photo lab with great enthusiasm for photography. We are striving for further development of our products in order to achieve higher standards and to meet the needs of our customers. As a modern online service provider, we are specialized in high-quality photo products, including Photo Books, Photo Prints, Posters, Calendars, Greeting Cards, Wall Decor (Metal Print, Acrylic Glass, PVC foamboard, GalleryPrint), as well as Photo Gifts.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

263 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Undecided if I will use again

I have not received the photobook yet, so can revise this once I receive the product. I used the online tool to create my photobook and it was not as easy as I would have thought. I have created photobooks through other companies before hand and thought the option for a quick design would be fast. Photos first had to be imported and then selected to be added to the page. I thought the uploaded photos would automatically be added to the pages. Additionally, I imported photos from Google Photos and it kept timing out which was really frustrating. I had a lot of photos to pick through, but the process likely was ~20 minutes or so. In order to upload the photos successfully, I had to upload them in batches every 1-5 minutes so that the connection to Google Photos would not time out. Lastly, I wish the automatic layouts would take into account the orientation of the original photos (landscape vs portrait).

Order number: 802603242126014

24 mars 2026
Omdöme utan inbjudan
Logotyp för Saal Digital USA

Svar från Saal Digital USA

Thank you for your detailed feedback. We’re sorry to hear about the difficulties with the design tool and photo upload. Your input is very valuable to us. Please feel free to reply to our Trustpilot request, so we can follow up properly.
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We have not found any order with the information you provided. In case of any doubt or question, you can contact our customer support directly: https://www.saal-digital.com/support/contact-customer-care/. We are here to help! :-)

Betygsatt 3 av 5 stjärnor

Color issue

Hello I’m a loyal customer of Saal I love the software it’s smooth working with it,
But my last 2 photo books I didn’t like the quality of the colors of my images, they were silk finish which I love, but now the last book didn’t arrive yet I ordered in glossy print which is not my preferable look, if I don’t like it I will think about next time where to go. Thank you.

16 mars 2026
Omdöme utan inbjudan
Logotyp för Saal Digital USA

Svar från Saal Digital USA

Thank you so much for your loyalty and kind words about our software! 😊 We're sorry to hear the last books didn't fully meet your expectations, and we hope the new one will impress you!
We kindly ask you to reply to our Trustpilot request so we can look into this directly and ensure the best experience for you. We truly value your feedback!

Betygsatt 1 av 5 stjärnor

I prematurely gave you my credit card…

I prematurely gave you my credit card information thinking you had a way of postponing my final decision. I wasn’t finished editing my photos and adding captions. I did this on a Saturday. When I realized my mistake, I immediately emailed you stating my issue. Email came back on Monday that it had already been ordered with the option of getting another book for 50% off. This was my first attempt making a photo book of my images, but I won’t order from you again due to your lack of flexibility.

7 mars 2026
Omdöme utan inbjudan
Logotyp för Saal Digital USA

Svar från Saal Digital USA

Thank you for your feedback and we are sorry to hear about your experience! We would like to clarify that the checkout process is the final step in the ordering process, and once an order is confirmed, it goes directly into production. Unfortunately, this means that changes or cancellations are not always possible once the order has been placed. However, we would love to look into your specific case and see what we can do to help. Please reply to our Trustpilot request so that our team can follow up with you directly and work towards finding the best possible solution for you. We hope to have the chance to turn this experience around!

Betygsatt 4 av 5 stjärnor

I’d do it again!

This is my third time using Saal. I don’t think my experience could’ve possibly been easier. From the beginning to the end, it was quite intuitive.

The application was easy to navigate and quite fast on my computer. It even offered tools to assist in improving my own photo placements as well as their quality.

The final cost was, in my opinion, high. This caused me to wait for a coupon deal which delayed my purchase for months. It was meant to be a birthday gift for my mother so I missed the date unfortunately.

28 februari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Quality print, but the silk paper is awful

I had a great experience making the photobook, and I was very happy with the print quality and resolution. I wish I had done more research into paper finish options before ordering, as I REALLY don't like the silk photo paper and wish I had chosen more pages over the paper upgrade. The "silk photo paper" is like textured dotted plastic, and it's very distracting when looking at the details in my photography.

1 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great app for design and fantastic product on completion

I absolutely love the photo albums I get from Saal! The app is fun to work with for design with ready-made options; and the ability to resize photos and change a layout to fit a "special" photo makes it even more fun. I live in the USA and I'm always impressed by how quickly I get the book -- and the quality never disappoints. The books make my photos look far more professional than I actually am!

27 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quality craftsmanship

Quality craftsmanship! Every page brought back Beautiful memories of her wedding day. From the moment that she opened it until the end... she loved every page of her wedding book.
This was my way of sharing with her the story that I saw unfold the day she was married. I captured the pictures and you helped bring the pages to life.
Thank you for helping me to bring so much happiness to my niece on her 1st wedding anniversary 💕
She loves her book and we thought it was beyond beautiful.

12 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product! Easy to use! Quality experience.

The site was very easy to use! I had a lot of fun making my photobook. When it came in the mail, I was so excited! It was even better than I could've expected. The quality is great, the outside is so nice, and the photos look great! I love the quality and thickness of the pages! This is going to be an amazing gift for my mom, thank you!

25 februari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great experience

Had a good experience with Saal digital. Fairly easy to put the photo book together. But, you have to save EVERY time. I found that out the hard way and wasted a lot of time. Fast shipping and the book is fabulous. Just how I had envisioned it turning out. Will definitely be ordering more photo books in the future.

11 februari 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

LA CALIDAD DE LOS ALBUNES SON…

LA CALIDAD DE LOS ALBUNES SON EXCELENTES PERO EN EMPAQUE ES FATAL ESTABA MEJOR LA BOLSITA DE MATERIAL COMO FOMI

13 februari 2026
Omdöme utan inbjudan
Logotyp för Saal Digital USA

Svar från Saal Digital USA

Gracias por tu opinión. ¿Podrías por favor responder a nuestra solicitud en Trustpilot para revisar tu caso? Agradecemos tu feedback.

Betygsatt 3 av 5 stjärnor

I would have liked an option for a…

I would have liked an option for a larger mug!

19 januari 2026
Omdöme utan inbjudan
Logotyp för Saal Digital USA

Svar från Saal Digital USA

Thank you for your feedback! We appreciate the suggestion about larger mug sizes - it's helpful to know what our customers are looking for. Could you please reply to our Trustpilot request so we can follow up with you? Thanks! 😊

Detta är Trustpilot

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