Foundation Omdömen 

190
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

So far very bad. Choosen because of there claim of very fast underwriting process. Paid extra arrangment fee and rate was higher than other lenders but still keep asking same paperwork which was alrea... Se mer

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Betygsatt 5 av 5 stjärnor

Great lender when it come's to criteria, and for specialist cases. Underwriter's lack a little on the knowledge to underwrite such specialist cases, but when you have a BDM like Cheryl, it just m... Se mer

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Betygsatt 5 av 5 stjärnor

I am a broker and was assisting another adviser with their case while they were on holiday, working with very limited information. After several exchanges between the lender and the client to g... Se mer

Betygsatt 5 av 5 stjärnor

The most understanding specialist Lender ever and I`m saying it as a mortgage adviser myself having dealt with many lenders before. FHL treat every case individually and take time to understand your... Se mer

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Företagsinformation

Skrivet av företaget

At Foundation, we're built to support brokers with the clarity, structure, and real-world insight specialist lending demands. Backed by over 25 years of experience, our breadth, flexibility and expertise bring structure to complex cases. Through our strong heritage, we build trust and lasting relationships, putting brokers and their clients at the heart of everything we do. We make complex lending clear. We make it easier to navigate and to move forward. We make it work for you. We make mortgages happen.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

190 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 85 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(190)

18 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

A quick turnaround on assessing…

A quick turnaround on assessing documents once the valuation was returned. The valuation took a while to get booked in but this was not down to Foundation.

24 maj 2024
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Svar från Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Betygsatt 5 av 5 stjärnor

Overall the process was very easy and…

Overall the process was very easy and stress free. Simple process for the application, underwriting was quick and the valuation came back promptly.

15 maj 2024
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Svar från Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Betygsatt 4 av 5 stjärnor

My first time using FHL

My first time using FHL for a client limited company BTL and despite my initial reservations everything went better than expected.

From the ease of discussing my clients specific case to ensure it fits, ability to review declined DIP (due to incorrect entries on Equifax credit file) and ability to overturn, relatively smooth application process with a user friendly system, ease of submitting associated documentation and keeping the required documentation request reasonable and not asking for the kitchen sink like some lenders.

Overall the process was very easy and stress free.

Only point stopping the 5 star is the inability to physically speak to the case handler (unless they call you) and having to wait for them to pick up your note from the online system. However this did not cause to much of a probem

22 maj 2024
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Svar från Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Betygsatt 5 av 5 stjärnor

easy to work with

easy to work with, clear updates and ability to speak with team, no delays with processing or decisions, overall excellent

23 maj 2024
Logotyp för Foundation

Svar från Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Betygsatt 5 av 5 stjärnor

Speedy underwriting

Simple process for the application, underwriting was quick and the valuation came back promptly. Small query over the use of the property, but you listened to what I said and made a mortgage offer immediately after.

22 maj 2024
Logotyp för Foundation

Svar från Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Betygsatt 5 av 5 stjärnor

The staff here are very helpful

The staff here are very helpful. No long wait for calls to be answered and no feeling of being passed around departments - the person who answers takes ownership of each enquiry.

17 maj 2024
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Svar från Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Betygsatt 5 av 5 stjärnor

Job well done

The process was straightforward, it was fast, uncomplicated, not excessive shopping lists and clear communication.

16 maj 2024
Logotyp för Foundation

Svar från Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Betygsatt 5 av 5 stjärnor

I believe FHL have an excellent team to…

I believe FHL have an excellent team to support brokers and getting through some tricky situations that require a certain amount of holistic and sensible approach.

1 maj 2024
Logotyp för Foundation

Svar från Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Betygsatt 5 av 5 stjärnor

Great flexibility, broker support and processing time

Great flexibility, broker support and processing time. An excellent lender. Highly recommend

2 maj 2024
Logotyp för Foundation

Svar från Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Betygsatt 5 av 5 stjärnor

An understanding and personal view…

An understanding and personal view point mortgage assessment, all conducted in a timely manner.

2 maj 2024
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Svar från Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Betygsatt 5 av 5 stjärnor

excellent communication

excellent communication , responsive and common sense underwriting .

12 april 2024
Logotyp för Foundation

Svar från Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Betygsatt 5 av 5 stjärnor
Logotyp för Foundation

Svar från Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Betygsatt 5 av 5 stjärnor

The best BTL and Ltd Co BTL Lender

I have placed a number of BTL and Ltd Co BTL cases with Foundation over the past couple of years and have found them to be the best lender to deal with by some distance. One one occasion, this included 14 applications in one day for a Portfolio BTL Landlord and the whole process was completed within a few hours due to the ability to 'copy' cases across for the same client. The intermediary website is excellent and the post application service is also quick and straight-forward. Rates have also been good in recent months with free valuation options. In recent months both my BDM Cheryl and UW Rob have been excellent on service and a pleasure to deal with.

10 april 2024
Omdöme utan inbjudan
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Svar från Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Betygsatt 5 av 5 stjärnor

Mortgage finance

Always a very good experience with Foundation. Access to and discussion with decision makers is second to none.

5 april 2024
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Svar från Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Betygsatt 5 av 5 stjärnor

Foundation couldn't have done more to…

Foundation couldn't have done more to get my clients mortgage to offer; always attentive and went out of their way to help out! Thank you

4 april 2024
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Svar från Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Betygsatt 5 av 5 stjärnor

Another good experience dealing with Foundation

Another good experience dealing with Foundation on the regulated side. Great communication from both my BDM Fiona Robertson and also the underwriter on this particular case Eleanor. Case was not straight forward but it was underwritten with a proactive point of view and such a great outcome for the client when the rest of the high street turned her down.

21 mars 2024
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Svar från Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Betygsatt 5 av 5 stjärnor

Very quick response to changes we had…

Very quick response to changes we had to make. Sally the underwriter went out of her way to get a new offer produced which was very much appreciated

13 mars 2024
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Svar från Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Betygsatt 5 av 5 stjärnor

Excellent service and support

Although the application has not fit the criteria, the exception has been made. Great support and service from the underwriter Rob Dickinson and BDM Sheryl Power. Thank you :-)

29 februari 2024
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Svar från Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Betygsatt 5 av 5 stjärnor

Fantastic Service

Denise the underwriter was very personal and very human about the whole process

29 februari 2024
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Svar från Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Betygsatt 5 av 5 stjärnor

Amazing

Amazing, quick and efficient service, a pleasure to work with - happy clients too!

28 februari 2024
Logotyp för Foundation

Svar från Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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