So far very bad. Choosen because of there claim of very fast underwriting process. Paid extra arrangment fee and rate was higher than other lenders but still keep asking same paperwork which was alrea... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great lender when it come's to criteria, and for specialist cases. Underwriter's lack a little on the knowledge to underwrite such specialist cases, but when you have a BDM like Cheryl, it just m... Se mer
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I am a broker and was assisting another adviser with their case while they were on holiday, working with very limited information. After several exchanges between the lender and the client to g... Se mer
The most understanding specialist Lender ever and I`m saying it as a mortgage adviser myself having dealt with many lenders before. FHL treat every case individually and take time to understand your... Se mer
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Företagsinformation
Skrivet av företaget
At Foundation, we're built to support brokers with the clarity, structure, and real-world insight specialist lending demands. Backed by over 25 years of experience, our breadth, flexibility and expertise bring structure to complex cases. Through our strong heritage, we build trust and lasting relationships, putting brokers and their clients at the heart of everything we do. We make complex lending clear. We make it easier to navigate and to move forward. We make it work for you. We make mortgages happen.
Kontaktuppgifter
Storbritannien
- foundationlending.co.uk
4,0
Bra
190 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This is the second time I have used…
This is the second time I have used this lender for my clients, and still impression by their common sense underwriting and smoothness of your system and processes.
31 juli 2024
Svar från Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Foundation is easy to deal with
Foundation is easy to deal with, personal with a flexible criteria to accommodate quirky cases.
2 augusti 2024
Svar från Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Very helpful staff
Very helpful staff, guided me through the system whilst i was keying in the application. Will surely use foundation home loans again.
25 juli 2024
Svar från Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Very quick process.
25 juli 2024
Svar från Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
BTL remortgage
The underwriting part of the process was very good. The service level to that point was slower but I guess down to workload. If that had been better then it would have been a 5 star review.
16 juli 2024
Svar från Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
A great all round experience
A great all round experience, staff knowledgable and informative, processes very streamlined. Highly recommend
11 juli 2024
Svar från Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
reported to FCA, awful company.
This trustpilot has fairly obviously been plastered with self made reviews from this company. Dreadful service from start to finish. Reported for fraud to financial ombudsman and will be reporting to FCA.
9 juli 2024
Omdöme utan inbjudan
Svar från Foundation
Thank you for your review and we apologise for any inconvenience caused. We are sorry to learn that you feel the service you have experienced from us does not meet the standard of service we aim to provide.
If you would like to discuss this in further detail please do not hesitate to contact us by email at customerrelations@foundationhomeloans.co.uk or alternatively call us on 0344 770 8032, weekdays 9am to 5.30pm
Svar från Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Fantastic from initially contacting the…
Fantastic from initially contacting the BDM to speaking to the underwriter.
28 juni 2024
Svar från Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Svar från Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
A not so straight forward mortgage…
A not so straight forward mortgage application for my client was underwritten using common sense. Always easy to communicate with and would have no issues submitting further business to them.
28 juni 2024
Svar från Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Svar från Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
First Class Lender
I've submitted a few cases recently to FHL and each time the experience has been excellent. Great service, regular communication and most importantly working with a lender that wants to write the business. The broker desk are extremely helpful and pleasant to deal with. Will be sending more cases your way soon.
20 juni 2024
Svar från Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Svar från Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
great lending criteria
great lending criteria, no one else would look at this case as it had lots of quirks, very quick service from submission to processing, quick feedback, and fast turnaround to offer. The first time I have used you, but very impressed, and would use you again without hesitation
20 juni 2024
Svar från Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Flexibility when needed
I was really happy with this experience of using Foundation. The products may not be market leading but given my client's scenario, it was the best scenario and Fiona (my BDM), Keith (the National Account Manager) and the underwriters adopted a 'can do' attitude. Fiona was also on hand to provide regular updates which were very much appreciated.
27 maj 2024
Svar från Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
good experience with clear requirements…
good experience with clear requirements and dialogue with underwriters
13 juni 2024
Svar från Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Svar från Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Introduced two Expats to FHL and the…
Introduced two Expats to FHL and the services was great with an offer in less than a month
31 maj 2024
Svar från Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
excellent services
14 februari 2024
Svar från Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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