Forwardvia.com Omdömen 277

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Best quick prompt service once my goods arrived at their warehouse. Ease of navigating the website for shipment. However, more postal options would be better rather than using DHL, etc for foreign... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I can only congratulate Forwardvia on the work they've done. They are punctual, fast, efficient, and deliver everything as agreed! Furthermore, the shipping cost is very accurate in the simulation and... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have already received two parcels through Forwardvia. The service works clearly, and the packaging is reliable. I highly recommend them!

Betygsatt 5 av 5 stjärnor

Quick, Efficient, and hassle free! Customers have complained about additional shipping charges by carriers in the US. That has nothing to do with forwardvia...and everything to do with dum a$$ Tr@mp

Företaget har svarat

Företagsinformation

  1. Spedition
  2. Leveransservice
  3. Leveranstjänst
  4. Förpackningsbutik

Skrivet av företaget

ForwardVia provides a top rated UK reshipper, offering free UK address, free sign up & low cost options international shipping worldwide to over 200 countries. You simply sign up free, get our UK address instantly, shop using it as your UK address, ForwardVia receive the goods, store and ship it internationally to your doorstep. Buy from the UK easily using ForwardVia: - We offer free storage, so you can shop more, we consolidate and ship in one box to you. - No membership fee, free sign up. - No surprise fee, pay only shipping cost plus any other services, if required. - ForwardVia is trusted and reliable forwarder - Can't buy, not a problem, use our Assisted Purchase where we can buy it for you


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

277 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Formidable expérience

J'ai passé commande depuis la Martinique et vraiment je recommande cette société à 1000%.
Il me fallait une pièce auto en urgence et impossible de la faire envoyer en France. Forwardvia s'est occupé de tout pour un prix plus que raisonnable! Mon colis est arrivé en 4 jours avec l'envoi DHL express. C'est génial d'avoir ce moyen pour commander au Royaume-Uni. Même avec les taxes j'ai payé ma pièce auto moins cher de 200 euros. Bravo à toute l'équipe pour sa réactivité !

14 april 2025
Omdöme utan inbjudan
Logotyp för Forwardvia.com

Svar från Forwardvia.com

Thank you so much for your review! It is great to hear you were able to order the part you needed and ship it through us. We hope to continue to provide you with our service in the future. Kind regards from all the FV team :)

Betygsatt 5 av 5 stjärnor

Could not be more satisfied!

I live in Norway and really wanted a dress that only shipped within the UK. Googled myself to death trying to find a shipping forwarding Company to ship from UK to Norway. Found ForwardVia, and thought i would give it a try. Let me tell u I was in in shock when it took them only one hour(!!!) to open and register the dress for me to pick how i wanted it shipped! And the shipped it the day after! Would give them 10 stars if possible! GOT mye dress today and so happy!

23 april 2025
Omdöme utan inbjudan
Logotyp för Forwardvia.com

Svar från Forwardvia.com

Many thanks for your review and the positive feedback. It's great to hear we were able to ship you the dress you wanted, and it has arrived. We look forward to offering our service again to you soon :)

Betygsatt 5 av 5 stjärnor

First Transaction

We use similar services in other countries
I was looking for it in the UK
I used your company for the first time and the transaction went very smoothly.
Thank you for your continued support.

18 april 2025
Omdöme utan inbjudan
Logotyp för Forwardvia.com

Svar från Forwardvia.com

Many thanks for your feedback, we really appreciate it. We look forward to offering you our shipping services again very soon.

Betygsatt 5 av 5 stjärnor

What an INCREDIBLE service

What an INCREDIBLE service. Incredibly fast, reliable and great pricing option. THANK YOU

31 mars 2025
Omdöme utan inbjudan
Logotyp för Forwardvia.com

Svar från Forwardvia.com

Thank you for taking the time to submit your feedback and for the positive comments. We are thrilled to hear that you have felt very satisfied with the service offered to you :)

Betygsatt 5 av 5 stjärnor

Overall very satisfied!

Good communication, and a great way to order from small businesses that doesn’t ship to my country yet.

3 april 2025
Omdöme utan inbjudan
Logotyp för Forwardvia.com

Svar från Forwardvia.com

Many thanks for taking the time to leave us feedback. It's great to hear you had a positive experience using our service :)

Betygsatt 4 av 5 stjärnor

My shipment has now appeare

I would like to update my previous review since my shipment has now appeared, and everything seems to be fine. Earlier, the website was a bit slow or experiencing some issues, but it is now functioning smoothly without any problems. Thank you to the support team for addressing this promptly!

1 mars 2025
Omdöme utan inbjudan
Logotyp för Forwardvia.com

Svar från Forwardvia.com

We just checked, we do not have customers with your details and are unable to locate your account from the details you provided. We can confirm we are fully operational as usual and are receiving orders and packages for our customers. Our customers have no issue logging in to their accounts, checking their packages and ordering shipping. Feel free to contact our support if you require assistance.

Betygsatt 1 av 5 stjärnor

My recent experience with ForwardVia…

My recent experience with ForwardVia was terrible. I had three packages sent to them for forwarding to Australia and after ordering and paying for the packages to be consolidated into one, I only received the contents of two. When I asked why my order (and subsequent confirmation email) of 3 packages wasn't fulfilled correctly, I was told a team member made the decision to hold one package because of the overall weight. No consultation with me!....just a secondary charge for the remaining package. If I wanted my third package I had to pay another $400. After asking for compensation for the additional costs, ironically I was also told I haven't incurred additional costs because consolidation doesn't reduce costs. Contrary to what their website promotes......"Consolidation can save you on shipping cost compare to shipping them individually"

Read their T&Cs carefully and get them to confirm your consolidation options before you pay to avoid unexpected additional costs......you won't have a choice once they have your items.

Update:
In reply to ForwardVia's response below... I have sent the order number to confirm. To say you have no record of this encounter is absurd and misleading to all that read this post. Multiple email exchanges don't seem to be enough for you to identify this situation?...maybe that's because there are too many occurrences!

14 januari 2025
Omdöme utan inbjudan
Logotyp för Forwardvia.com

Svar från Forwardvia.com

Many thanks for taking the time to review our services and providing the information however I'm sorry to hear that you are unhappy with our service.

We just checked and can see an oversized package was released from the consolidation order for you to order shipping separately due to it being too heavy/large, which if combined can increase the risk of it getting damaged in transit due to manual handling. Also, combining it would increase the overall shipping cost compared to shipping it separately. A notification email was sent to you when it was released asking you to ship it separately.

You would have to pay the additional shipping charges regardless, which would have been significantly higher if we were to proceed to consolidate it with other packages. This is due to a much larger box is needed to accommodate the oversized package. Therefore, asking you to ship it separately not only reduces the overall shipping costs, it also reduces the risk of it getting damaged in transit.

I hope this information helps going forward and that you will consider using our services again. Feel free to get in touch with our friendly customer service if you encounter any issues using our service.

Betygsatt 5 av 5 stjärnor

I absolutely love this company

I absolutely love this company! They assisted me with my purchase and was prompt with their services. I will be using them again soon. My package arrived on time and as promised. They are also fast with responding to emails or inquiry!!! Thank you so much!!!!

29 januari 2025
Omdöme utan inbjudan
Logotyp för Forwardvia.com

Svar från Forwardvia.com

Many thanks for taking the time to leave us a review. We are thrilled to hear how happy you are with the service we provided and how you received your package. We look forward to working with you again. Regards from all the FV Team!

Betygsatt 5 av 5 stjärnor

First time user

First time user of this service. It was a great experience. Clear communication, easy to follow instructions. No hidden costs.

10 oktober 2024
Omdöme utan inbjudan
Logotyp för Forwardvia.com

Svar från Forwardvia.com

Many thanks for taking the time to leave us a review, we really appreciate it!
It's great to hear about your positive experience and look forward to working with you again soon :)

Betygsatt 5 av 5 stjärnor

Exceeded all expectations

I was trying to find a way to send perfume made in the UK to a friend in the EU, and no couriers seemed to offer a service to the public for transporting 'hazardous' goods - at least not at a reasonable cost.

Found this company randomly through internet search, was slightly sceptical (it's my nature) but the reviews seemed positive. Well, I have to say they exceeded all expectations - they were very fast to reply to messages and requests, and once payments were made at the various steps of the journey (one payment to cover re-packaging and courier surcharge, and then a second payment to cover the actual postage cost) they were quick to action them.

My friend received their parcel today and said it was packaged "like Fort Knox", and the bottles inside are safe and sound. Although British people love to moan about how much things cost, considering I didn't have much choice but to use them, Forwardvia's fees were a bargain for what I got and I'm really happy they were able to take care of all the requirements for packaging things up for hazardous transport.

Funnily enough, I did pay £4 extra for photos and extra tape just for a sense of security, but afterwards I found that they'd already uploaded a photo and used plenty of tape. I wasn't even mad, the fact they charged £7.50 to do everything they did, to take all the stress out of it, they deserve the extra £4 as a tip.

I will definitely use them again in the future if I need to send anything 'hazardous' into the EU.

12 september 2024
Omdöme utan inbjudan
Logotyp för Forwardvia.com

Svar från Forwardvia.com

Many thanks for taking the time to leave us such a great review! It is very much appreciated. It's great to hear that your friend received their perfume well packaged and that you found the experience of us handling your dangerous goods shipment a positive one. We look forward to offering our service again in the future! Regards from all the ForwardVia Team.

Betygsatt 5 av 5 stjärnor

Secure Service!

My materials were carefully packed for safe shipment. Everything about the experience was just first rate. I'm very pleased and particularly delighted to be able to secure British items which were formerly either cost prohibitive or just unavailable in the States.

26 juli 2024
Omdöme utan inbjudan
Logotyp för Forwardvia.com

Svar från Forwardvia.com

Thank you for taking the time to submit your feedback and for the lovely comments. We are thrilled to hear that you have felt very satisfied with the service offered to you. It's also great to hear your items arrived safely. We look forward to providing our service again to you soon!

Betygsatt 5 av 5 stjärnor

I recently received my item that I…

I recently received my item that I purchased online in the UK and shipped through your company. It was a fragile piece of glassware which arrived in perfect condition. I wanted say what a pleasure it was to use your services and how easy it was to understand and follow the process. This was my first time buying an item that was not available in the US and only sold to the European market. It could not have been easier or more straight forward. Your fees were quite reasonable and the time period from purchase to delivery surprisingly quick considering it started in Denmark, processed in the UK and shipped to the US. I started to use a different drop shipper, but was put off by the intrusive questionnaires and suspicious banking information required to even begin the process. I heartily recommend your company. Thank you!

22 juli 2024
Omdöme utan inbjudan
Logotyp för Forwardvia.com

Svar från Forwardvia.com

Many thanks for your feedback, its great to hear you are happy with the way your goods have been repacked. We look forward to offering you our shipping services again very soon.

Betygsatt 5 av 5 stjärnor

Would give 10 stars if I could

Would give 10 stars if I could -
truly grateful for FV's team services,
As always – the best, the most trustable, personal and efficient. looking forward to keep working with FV's team.

25 juli 2024
Omdöme utan inbjudan
Logotyp för Forwardvia.com

Svar från Forwardvia.com

Many thanks for taking the time to leave us a review and your lovely comments. We truly appreciate your continued support and look forward to working with you again soon.

Betygsatt 5 av 5 stjärnor

Would recommend

I recently used Forwardvia for my shipping needs, and I couldn't be more satisfied with the service. My order was handled quickly and reliably, arriving much faster than expected. The process was smooth and hassle-free. The prices were very reasonable, making the whole experience even better. Special thanks to Santi for packing my items with care. I highly recommend Forwardvia for anyone in need of fast, reliable, and affordable shipping services.

10 juni 2024
Omdöme utan inbjudan
Logotyp för Forwardvia.com

Svar från Forwardvia.com

Many thanks for submitting this review and for your lovely comments. We appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service possible. We will be sure to pass your comments on to our member of staff.
We look forward to offering you our shipping services again very soon :)

Betygsatt 5 av 5 stjärnor

a great system

Very responsive - very helpful - received items right on time and all intact. Will definitely use this service again!

22 maj 2024
Omdöme utan inbjudan
Logotyp för Forwardvia.com

Svar från Forwardvia.com

Thank you for your feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Betygsatt 5 av 5 stjärnor

I highly recommend this company

I highly recommend this company! Their service is easy to use, with step-by-step explanations, and their customer service is professional, but with real people, not robots, who are able to see your point of view as well as their own. My impression is that this company is highly trustworthy. I hope many people will use them, to encourage their good qualities!

11 mars 2024
Omdöme utan inbjudan
Logotyp för Forwardvia.com

Svar från Forwardvia.com

Many thanks for submitting this review and for your lovely comments. We appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service possible. Please don't hesitate to get back in touch if you should require any further assistance or our services again

Betygsatt 5 av 5 stjärnor

Thank to Forwardvia

Thank to Forwardvia, I was able to get the kingdom hearts melody clock, which is sold out everywhere except the uk. Thank Kate for packing my item with care as well.

26 februari 2024
Omdöme utan inbjudan
Logotyp för Forwardvia.com

Svar från Forwardvia.com

Many thanks for taking the time to leave us a review. It's great that you were able to source the item and have it shipped through us, we really appreciate your custom and look forward to offering you our service again soon. We will pass your comments on to our member of staff about how pleased you were with how your item was packed.
Regards
FV Team :)

Betygsatt 5 av 5 stjärnor

ForwardVia UK - Excellent Service

My shipment was handled professionally by the ForwardVia team. Goods packaged with care by Els. Shipped via FedEx and delivered to me in Botswana in 7 days!
I'm happy to use ForwardVia to send me parcels of my shopping from UK.
Keep it up ForwardVia.

Pius E.

17 november 2023
Omdöme utan inbjudan
Logotyp för Forwardvia.com

Svar från Forwardvia.com

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia. We will be sure to pass your comments on to our team member Els.

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