Best quick prompt service once my goods arrived at their warehouse. Ease of navigating the website for shipment. However, more postal options would be better rather than using DHL, etc for foreign... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I can only congratulate Forwardvia on the work they've done. They are punctual, fast, efficient, and deliver everything as agreed! Furthermore, the shipping cost is very accurate in the simulation and... Se mer
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I have already received two parcels through Forwardvia. The service works clearly, and the packaging is reliable. I highly recommend them!
Quick, Efficient, and hassle free! Customers have complained about additional shipping charges by carriers in the US. That has nothing to do with forwardvia...and everything to do with dum a$$ Tr@mp
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Företagsinformation
Skrivet av företaget
ForwardVia provides a top rated UK reshipper, offering free UK address, free sign up & low cost options international shipping worldwide to over 200 countries. You simply sign up free, get our UK address instantly, shop using it as your UK address, ForwardVia receive the goods, store and ship it internationally to your doorstep. Buy from the UK easily using ForwardVia: - We offer free storage, so you can shop more, we consolidate and ship in one box to you. - No membership fee, free sign up. - No surprise fee, pay only shipping cost plus any other services, if required. - ForwardVia is trusted and reliable forwarder - Can't buy, not a problem, use our Assisted Purchase where we can buy it for you
Kontaktuppgifter
Via House, 26C Hazel Road, SO19 7GA, Southampton, Storbritannien
- 02380432561
- hello@forwardvia.com
- forwardvia.com
4,7
Utmärkt
277 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Reliable service, highly recommend
I have already received two parcels through Forwardvia. The service works clearly, and the packaging is reliable. I highly recommend them!
24 april 2026
Love forwardvia ❤️
Same as always everything perfect and fast service many thanks
22 april 2026
Omdöme utan inbjudan
Outstanding Feedback on Katie (ForwardVia 040326-1899150)
I am writing to formally recognize Katie for her exceptional help and support following a recent erroneous shipment from an on-line retail platform. Due to a seller mistake, ForwardVia received an incorrect package (figurines) instead of the item I ordered (painting). When the seller provided an illegible return label for the figurine and subsequently was not responding to requests for a replacement label, the situation seemed hopeless to resolve.
However, Katie responded with a level of dedication you rarely see in customer service today. She spent a substantial amount of time communicating with me and troubleshooting the return label. She employed creative problem-solving and technical workarounds—like attempting to reformat and reprint the blurry label, and she ultimately ensured the items were returned. Through this stressful event, I was also impressed with Katie's kindness and empathy; she understood my distress not just over my lost artwork, but for the other customer waiting for their unique item which I suspected likely had some special sentimental significance.
Most people would have given up, but Katie’s perseverance, patience, and competence turned a weeks-long ordeal into a happy ending. She solved a problem she didn't create, simply because she cared about the outcome.
Katie certainly is a credit to your company. She represents ForwardVia with the highest level of professionalism. I would encourage ForwardVia to reward her efforts, as I believe she deserves formal recognition or a bonus for service that truly went "above and beyond."
Submitted with sincere gratitude to Katie!
29 mars 2026
Omdöme utan inbjudan
Svar från Forwardvia.com
Thank you so much for taking the time to share this detailed feedback! We are incredibly proud to hear about Katie’s dedication to resolving your issue. Going above and beyond is what we strive for, and it sounds like Katie truly embodied that. We will absolutely make sure she is recognised for her work and creative problem-solving. We are thrilled to hear that you were able to receive your painting and that the conclusion was a happy one! We look forward to assisting you again in the future for your forwarding needs.
Svar från Forwardvia.com
Thank you for your feedback. We're thrilled that you found the process easy and that your order arrived quickly.
Best quick prompt service once my goods…
Best quick prompt service once my goods arrived at their warehouse. Ease of navigating the website for shipment.
However, more postal options would be better rather than using DHL, etc for foreign shipment as they are very pricey. Parcel Force would be a cheaper option.
15 april 2026
Omdöme utan inbjudan
Svar från Forwardvia.com
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our service prompt and that our website was easy to navigate.
We understand that while carriers like DHL offer excellent speed and reliability, these can be at a higher shipping cost. We also offer shipping options with FedEx, UPS, and for smaller packages, Royal Mail. We do appreciate your suggestion to include more cost-effective options, such as Parcel Force. We regularly review our shipping partnerships in order to offer the best value we can to our customers. We look forward to serving you again soon!
Forwardvia is a best option!
I can only congratulate Forwardvia on the work they've done. They are punctual, fast, efficient, and deliver everything as agreed! Furthermore, the shipping cost is very accurate in the simulation and there are no tricks. The simulated value is the final price you will receive when you book the shipping.
5 april 2026
Svar från Forwardvia.com
Thank you so much for your review and positive feedback. We're happy to hear that we continue to provide you with great service and really appreciate your continued support.
Super Helpful, a Great Service
So easy, so simple, making an otherwise stressful process super hassle-free. Highly recommend and will be using in the future if I need anything forwarded from within the UK!
2 april 2026
Omdöme utan inbjudan
Svar från Forwardvia.com
Many thanks for your review! We're so happy to hear you had a positive experience and found our service easy and simple to use. We look forward to providing you with our service again very soon.
Happy with the service
Reliable, efficient, and well priced service
2 april 2026
Omdöme utan inbjudan
Svar från Forwardvia.com
Many thanks for taking the time to leave us a review. It's great to hear you were happy with the service provided.
A middleman-service created to financially exploit
I was looking for a company which would help with lower shipping cost from UK to Ireland(yes literally next door). I could easily have gone ordering the item from the place of purchase paying €30. In the end I paid high shipping from market place, not too mention high import cost for a piece of plastic(not dangerous or electronic)
I now know why the shipping fees doesn’t show on the website
STAY CLEAR!
10 april 2026
Omdöme utan inbjudan
Svar från Forwardvia.com
We are sorry to hear you were dissatisfied, but we feel it is important to address the inaccuracies in this review to provide a true reflection of the service provided.
Firstly, even though Ireland is geographically next to the UK, it is a totally different country. With any purchases from abroad, your local customs or the Irish government will charge tax and duty for importing the goods into the country. Our courier is simply collecting it on their behalf.
We understand it is frustrating not to expect to pay local tax and duty. Unfortunately, it is outside our control, and it is clearly stated on our website and on multiple pages, including during the order, that the international shipping fee of £26.78 you paid us excludes local tax and duty.
Regarding the shipping fee, the shipping cost depends purely on the weight, dimension and shipping destination, regardless of the item or its value. We do not know what our customer will be ordering from the store and sending to us, hence we will not know the size of the package. We have a shipping calculator publicly available on our website. This will enable visitors to our website to check the shipping rates before they decide to use our service. We always aim for transparency, which is why we display a shipping calculator on our pricing page that provides accurate, live shipping fees before dispatch.
Our shipping fee doesn't just cover the postage, they include the use of our UK address, the entire fulfilment process of receiving, processing, securely storing, picking, dispatching your packages, and includes all the export or shipping documents.
We appreciate you sharing your feedback and hope this helps to clarify the situation. If you would like to discuss any of the points we’ve mentioned in more detail, please get in touch with our support team.
A service I have been waiting for - 5star
A service I have been waiting for so long. Thank you.
26 mars 2026
Svar från Forwardvia.com
Thank you for the kind words! Its great to hear we provide the service you've been looking for.
Wayyyyy too expensive
Wayyyyy too expensive. There are other companies that ship from UK to US that’s way more affordable. My items were $73 I paid over $300 in shipping. RIP OFF. DO RESEARCH there are better rates!
2 april 2026
Svar från Forwardvia.com
Many thanks for taking the time to review our services, however, we're sorry to hear that you are unhappy with the shipping fees.
Upon checking, we can confirm your package contained perfumes, which are flammable and classified as dangerous goods and have a courier surcharge and re-packaging fees which are depended on the type of goods and volume. International Air Transport Association, IATA and International Carriage of Dangerous Goods by Road, ADR have strict rules in place when transporting these goods. These rules are regulated and apply to all international shipments. Shipping it without adhering to the rules will result in a return/disposal and a fine.
The fee you paid included the Dangerous Goods courier surcharge, repacking and shipping fees. This means the fee would be higher compared to shipping a regular package.
There is information available on our website regarding shipping dangerous goods for customers to consult before shipping, customers can also contact us via help@forwardvia.com to request a dangerous goods quote and check if goods can be shipped to their Country before using our service.
We believe we offer competitive shipping rates compared to other UK forwarders, not all UK forwarders are trained and certified to ship Dangerous Goods. Some forwarders charge lower shipping rates, but then some charge subscription fees, shorter free storage periods, package receiving fee, mail out, and other charges. We urge customers to compare services and fees of other well-known UK forwarding companies should they wish to do so before using our service.
We hope the above information helps clarify our shipping fees, especially in relation to shipping dangerous goods. Should you need any further assistance or information, feel free to get in touch with our friendly customer service if you encounter any issues using our service.
Best and quick service.
20 mars 2026
Omdöme utan inbjudan
Svar från Forwardvia.com
Many thanks for your feedback, it's great to hear that you had a positive experience using our service.
Quick
Quick, Efficient, and hassle free!
Customers have complained about additional shipping charges by carriers in the US. That has nothing to do with forwardvia...and everything to do with dum a$$ Tr@mp
25 mars 2026
Svar från Forwardvia.com
Many thanks for taking the time to leave us a review. We're happy to hear we provided you with a great service. We try our best to not pass on the effect of changes in regulations and import fees to our customer’s too much, but sometimes it is unavoidable. We really do appreciate your understating and support in these situations.
Svar från Forwardvia.com
Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia and we look forward to offering you our service again soon.
High Fees
Fast service, and very easy to use but high costs. I wanted to try and use a forwarding service to bring down the cost of shipping individual items but unfortunately it ended up being more than if I had shipped individually after using forwardvia. Good service but with the combination of high consolidation fees and courier fees it would have been cheaper to ship everything individually through the actual store.
13 mars 2026
Omdöme utan inbjudan
Svar från Forwardvia.com
Thank you for taking the time to leave us your feedback.
We appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service possible. Please don't hesitate to get back in touch if you should require any further assistance with anything else and we will be more than happy to help you.
Svar från Forwardvia.com
Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia
Best Service Ever
I cannot recommend Forwardvia highly enough! I was hunting for a specific bag for my girlfriend that had been sold out in the States for months. After tracking it down in the UK, I hit a major roadblock when my credit card was repeatedly declined—but the Forwardvia team stepped in and saved the day by handling the purchase for me.
The entire process was seamless. From the moment the item arrived at their office, they sent high-quality photos to confirm everything was correct, giving me total peace of mind. Their communication is top-tier; they were incredibly responsive and helpful with every question I had. The package arrived exactly within the designated timeframe, and seeing how happy it made my girlfriend was the best part. I’ll definitely be a returning customer and will be telling all my friends to use their service!
25 februari 2026
Omdöme utan inbjudan
Svar från Forwardvia.com
Thank you for taking the time to submit your feedback and for the lovely comments. We are thrilled to hear that we were able to source the bag and ship it to you for your girlfriend :) We look forward to offering our service again to you soon.
your company instructed me and helped…
your company instructed me and helped me to go through this purchase
22 februari 2026
Omdöme utan inbjudan
Svar från Forwardvia.com
Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.
Svar från Forwardvia.com
Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia
Svar från Forwardvia.com
Many thanks for taking time to leave us feedback. We are glad you're happy with our service :)
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