Best quick prompt service once my goods arrived at their warehouse. Ease of navigating the website for shipment. However, more postal options would be better rather than using DHL, etc for foreign... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I can only congratulate Forwardvia on the work they've done. They are punctual, fast, efficient, and deliver everything as agreed! Furthermore, the shipping cost is very accurate in the simulation and... Se mer
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I have already received two parcels through Forwardvia. The service works clearly, and the packaging is reliable. I highly recommend them!
Quick, Efficient, and hassle free! Customers have complained about additional shipping charges by carriers in the US. That has nothing to do with forwardvia...and everything to do with dum a$$ Tr@mp
Företaget har svarat
Företagsinformation
Skrivet av företaget
ForwardVia provides a top rated UK reshipper, offering free UK address, free sign up & low cost options international shipping worldwide to over 200 countries. You simply sign up free, get our UK address instantly, shop using it as your UK address, ForwardVia receive the goods, store and ship it internationally to your doorstep. Buy from the UK easily using ForwardVia: - We offer free storage, so you can shop more, we consolidate and ship in one box to you. - No membership fee, free sign up. - No surprise fee, pay only shipping cost plus any other services, if required. - ForwardVia is trusted and reliable forwarder - Can't buy, not a problem, use our Assisted Purchase where we can buy it for you
Kontaktuppgifter
Via House, 26C Hazel Road, SO19 7GA, Southampton, Storbritannien
- 02380432561
- hello@forwardvia.com
- forwardvia.com
4,7
Utmärkt
277 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Forwardvia.com
Many thanks for your feedback. We really appreciate your comments. We look forward to offering you our shipping services again very soon!
It is a very useful service and very…
It is a very useful service and very efficient. Items are always well packed.
I am slightly unhappy with the cost charged per item (sometimes it is not my fault that items ordered together arrive separately) and think this could be reduced.
29 maj 2025
Svar från Forwardvia.com
Many thanks for your feedback, it's great to hear you are happy with how your goods have been repacked. Regarding your comments on the consolidation fees, the fee is fixed, which applies to each physical package that is received and logged into customers' accounts. We understand that retailers may dispatch orders separately. Unfortunately, this is something that is beyond our control, as it would be difficult to adjust the fee per consolidation/package. You may want to look into our Premium Membership, where consolidation fees are reduced, along with shipping fees and has an extended storage period as well. Further details of our membership and fees can be viewed on our website. You can also get in touch with our customer care team, and they would be happy to help answer further queries.
First time using forwarding service i…
First time using forwarding service i thought it is pretty complicated but no it is very straight forward and easy.
28 maj 2025
Svar från Forwardvia.com
Thank you for your positive feedback and comments. We are very pleased that you found our service easy to use. We look forward to offering you our service again soon.
Forward Via
I am very greatful to this company. Everything is always good.
30 maj 2025
Omdöme utan inbjudan
Svar från Forwardvia.com
Many thanks for your feedback. We're pleased that we continue to provide a great service to you.
Always Excellent!!
16 maj 2025
Svar från Forwardvia.com
Thank you for taking the time to submit your positive feedback. We are thrilled to hear that you have felt very satisfied with the service offered to you.
Always work
I've have been customer of FV about 5 years. Always work, never miss a single delivery, they are really great in customer service experience.
29 maj 2025
Omdöme utan inbjudan
Svar från Forwardvia.com
Many thanks for taking the time to leave us feedback. It's great to hear that we continue to provide such a great service to you. Your continued support is very much appreciated.
Svar från Forwardvia.com
Many thanks for taking the time to leave us feedback. It's great to hear you're happy with our service :)
Very pleased!
I was very pleased with the service and how fast they shipped to me. Very quick and professional.
10 maj 2025
Svar från Forwardvia.com
Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia and how quickly we shipped to you. We look forward to offering you our service again soon :)
Great as always.
Easy to use. Great shipping prices. Recommended for anyone who wants to orders something from UK to EU.
10 maj 2025
Svar från Forwardvia.com
Many thanks for your feedback. We are pleased to hear that we continue to provide a great service. Regards from the FV Team.
Quick and easy to use
Very easy to use and once shipping method is selected it was quick to be shipped out and arrive
14 maj 2025
Svar från Forwardvia.com
Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia!
Svar från Forwardvia.com
Thank you for taking the time to submit your feedback and for the lovely comments. We are thrilled to hear that we have provided such excellent service to you :)
Fast service
Fast service, well packaged, great communication and great website with shipping and packing options!
19 maj 2025
Omdöme utan inbjudan
Svar från Forwardvia.com
Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia
Fast and legitimate service
Fast and legitimate service! Do it! They are great. I had my stuff sent from the UK to Massachusetts very fast. Thank you!!
9 maj 2025
Svar från Forwardvia.com
Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.
Yes pretty good service and quick…
Yes pretty good service and quick responses. I can’t think of somewhere else forwarding my stuff. Thank you!
10 maj 2025
Svar från Forwardvia.com
Many thanks for your review, we really appreciate this and are pleased to hear that you are happy with the service and look forward to working with you again soon.
Serious business
Serious business, fair prices, and well-handled shipments. Highly recommended.
10 maj 2025
Svar från Forwardvia.com
Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.
Lightning fast response and shipment
Lightning fast response and shipment. Recommended 👍🏻👍🏻👍🏻
10 maj 2025
Svar från Forwardvia.com
Thank you for taking the time to submit your feedback and for the lovely comments. We are thrilled to hear that you have felt very satisfied with the service offered to you.
Your website should state on the…
Your website should state on the homepage that fowardvia does not ship lithium batteries.
Got my package delivered to forwardvia only to find out that it can be shipped locally only which cost me a lot of extra money and inconvenience.
9 maj 2025
Svar från Forwardvia.com
Many thanks for taking the time to review our services however, I'm sorry to hear that you are unhappy that you can't ship the item.
Lithium battery bank is not allowed for shipping internationally. Even if it is possible, it would attract a significant shipping charge due to it containing an item classified as Dangerous Goods. Dangerous goods, also known as hazardous materials, are defined as articles or substances that have the potential to pose a hazard to health, safety, property, or the environment. These goods are classified according to the nature of their danger and subject to regulations to ensure safe handling, packing, and transport
Unfortunately, it is not viable to list everything on the homepage. The list of prohibited items is on our website, including a website link on our homepage in the Help section, FAQ, support page, prohibited item page, and on our shipping calculator page, and others. Also, contact us is easily accessible on any pages on our website, where one can ask questions before they proceed to use our service or send us packages.
I hope this information helps explain it, if not feel free to contact us. Our customer service team will get back to you on the same day during our opening time.
Easy and fast
Service was straightforward and transparent. Would 100% come use them again!
9 maj 2025
Svar från Forwardvia.com
Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia
Svar från Forwardvia.com
Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)
ForwardVia is great, but once it leaves them it is a different story.
Very easy to deal with and great customer service. The only time I have had issues is after the product has shipped. The updates/information from the shipping companies (Not ForwardVia) are often lacking to absolutely horrible. Delivery dates are almost always wrong and specific instructions, such as deliver at garage door, are ignored.
11 april 2025
Omdöme utan inbjudan
Svar från Forwardvia.com
Many thanks for taking the time to leave your feedback. It is great to hear you are satisfied with the service we provide, and we appreciate your continued support. It is unfortunate to hear of the issues you have had with the courier service once your packages leave our facility. As you have mentioned, we do not have any control over how your package is transported and delivered once we hand it over to the courier. We do provide a range of shipping options, though, where you could try an alternative courier. Please feel free to contact our customer service team should you need any assistance with future shipments. Regards, FV Team :)
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