FNP Omdömen 

Seamless and quick response from Ms Aina for arranging an urgent delivery. Great customer service and professionalism will definitely revisit fnp for future orders.

I always get swift responses from Aina who attended to all my queries promptly. The assistance rendered to me were very helpful. Overall, I'm very happy with their service. Lots of bouquet selections too, spoilt for choices 🤩 Thank you for the seamless shopping experience!

Thank you to Aina for assisting me when the Apple Pay was temporarily down.

She was efficient & patient & helped settled the issue from the backend.

Also gave me a discount code, which was much appreciated.

Overall good experience

Aina was extremely helpful is ensuring that my order was placed smoothly and effortlessly. Will definitely order again in the future.

i was served by Aina and she assist me with my orders. happy to purchased.

Hi fnp just to let you know the help that Aina did was great n helpful.Thank you so much.

Love their service and bouquets! Aina was so helpful and kind. She whatsapped me immediately when I reached out and gave me an offer to complete my order. Will order again from fnp! Thank you for the great service!

Extremely disappointed and dissatisfied! Bouquet was messy and flowers didn't look fresh at all.
Image uploaded after the delivery was blur.
First time used the service and trusted through their ADS but extremely sorry to have trusted FNP. Service was in Bangalore.

If you’re considering Ferns N Petals (FNP), please read this first. I’m writing this to help others avoid a stressful and disappointing experience. There are many other providers who can do much better.

If you’re considering Ferns N Petals (FNP), please read this first. I’m writing this to help others avoid a stressful and disappointing experience. There are many other providers who can do much better.

Worst experience ever. If I could give zero stars, I would. For a company that focuses on gift delivery, often time sensitive, they failed at the most basic expectation: delivering within the selected time slot. My chosen delivery window was 6am to 4pm, and they had the entire day to deliver. Instead, the item only arrived several hours after the promised time, which disrupted my plans and ruined the purpose of the surprise.

What made it worse was the lack of effective support. When I reached out close to the end of the delivery window, I only received generic updates that the order was “processing” and would be delivered within the time slot. There was no real tracking, no escalation, no accountability, and no local support for an urgent and time sensitive issue.

In the end, I disappointed my partner and was left feeling frustrated for trusting FNP in the first place.

Do yourself and your loved ones a favour: DO NOT USE FNP if you value peace of mind for gift delivery. The poor ratings are there for a reason, and even their replies to reviews look copy and paste.

What made it worse was the lack of effective support. When I reached out close to the end of the delivery window, I only received generic updates that the order was “processing” and would be delivered within the time slot—no real tracking, no escalation, no accountability, and no local support for an urgent, time-sensitive issue.

In the end, I disappointed my partner and was left feeling frustrated for trusting FNP in the first place.

Do yourself and your loved ones a favour: DO NOT USE FNP if you value peace of mind for gift delivery. The poor ratings are there for a reason, and even their replies to reviews look copy-and-paste.

One of the leading florists that embrace technology.
Aina contacted me to follow up as I could not pay via the insta app.
She confirmed my order and send me a link for payment. Thumbs up for the follow up.
Lots of selection to choose from.
Delivery was on time, keep up the good work.

Aina was very helpful with my order. She directed me very well in each step till payment done

Great service

Had some problem with payment when I'm forgot to include my discount code. Aina was very helpful and did so very quickly. Thank you.

Aina is very helpful throughout the process of choosing the right hamper for my client. Definitely coming back again!

Aina was awesome in getting the payment process completed successfully. I never expected such a great service.

Aina is quick to respond and transaction is hassle free. Thank you.

Aina assisted me in placing an order, and she is very customer-friendly :)

Flowers are fresh and beautiful, service is also great 💗 thanks for the discount as well!

Aina was helpful to provide personalized, professional prompt and efficient service and advice. She was able to take my requests proficiently .

This is my first and I should say i am going around to tell friends how good FNP with my order. Half way through i received text with assistant throughout and best of all with discount. Thank you so much! 😊

Aina has been helpful and have made my order easier and faster! thank you for the wonderful service!