Customer service was outstanding throughout the entire experience. Sean took the time to clearly explain all aspects of the system, including the associated costs, ensuring there were no surprises.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jonathan was super helpful getting a couple things resolved that I have been putting off. We reconnected a camera and got a new device added. I had struggled to try and do it myself and wish I would h... Se mer
Johnathan Semense worked hard to get my new key fob to work. NO LUCK. Now will have to have a tech come out next week. I paid for this up front BUT would appreciate it being refunded if allowed.
Jonathan was very knowledgeable and was concerned about my issue. He was patient and took the time to insure my concerns were met. Outstanding job.
Företagsinformation
Skrivet av företaget
Fluent Home offers smart home alarm systems. You get the freedom to choose the perfect system. Start with our most basic package and add as many bells and whistles as you want including cameras, door locks, video doorbells, and more. www.fluenthome.com
Kontaktuppgifter
84042, Lindon, USA
- (855) 238-4826
- support@fluenthome.com
- fluenthome.com
4,5
Utmärkt
1 tn omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It was fantastic Meagan was awesome…
It was fantastic Meagan was awesome explained everything polite friendly. A true professional made the experience enjoyable. A job very well done thank you so much for sending him to my home .Hes a 10outa 10 for sure
6 februari 2026
Omdöme utan inbjudan
Becky!!!
To be clear, this is a five star rating for Becky she very quickly and very easily and politely, for that matter did exactly what I had been asking someone to do for the last five months
4 februari 2026
Omdöme utan inbjudan
Jonathan was polite and walked me…
Jonathan was polite and walked me through everything 😔
2 februari 2026
Omdöme utan inbjudan
Fluent alarm resolution
Jonathan was very polite and knowledgeable. He explained the process as he completed it and offered to solve any additional problems if I had them. He represented your company well.
2 februari 2026
Omdöme utan inbjudan
Problem Resolution
In regard to the problems we were having with our Fluent account, the customer service and satisfaction team worked with us to reach a satisfactory resolution.
15 januari 2026
Omdöme utan inbjudan
Johnathan Semense
Johnathan Semense
Was very professional and handled the troubleshooting very well. Tackled my issue with no problems. Give that man a RAISE.
(LETS GOOOOO)
30 januari 2026
Omdöme utan inbjudan
Quick, efficient & friendly service
I didn't have to wait on hold for 30+ minutes to get tech support. In fact I got assistance after I selected "tec support". Then the tech (Jonathan) was super respectful & patient while helping me with my issue.
22 januari 2026
Omdöme utan inbjudan
Employee Recognition
After leaving numerous messages and emails for service, which to date have not been answered, I reached out to Mike. Mike attended my home in September to upgrade my panel and was very knowledgeable. He kindly helped me out today remotely. This company should know that you have a very valuable employee…unfortunate that your service is not as good as his.
23 januari 2026
Omdöme utan inbjudan
Panel Battery Low
I am very pleased with the technician I talked with. He was so very helpful and polite. My problem was solved. I also want to mention how very patient he was when explaining what was wrong.
23 januari 2026
Omdöme utan inbjudan
He was very patient in figuring out how…
He was very patient in figuring out how to solve a puzzling problem. Excellent service.
21 januari 2026
Omdöme utan inbjudan
Very patient and polite
21 januari 2026
Omdöme utan inbjudan
Excellent Support
Contacting support was very easy and quick. The tech, Jeizza, walked me through reconnecting our door to the Fluent system. She was very helpful & professional.
18 januari 2026
Omdöme utan inbjudan
I was emailing with a lady named Becky…
I was emailing with a lady named Becky and her knowledge and understanding was above and beyond what I was expecting!
19 januari 2026
Omdöme utan inbjudan
The technician Jonathan Siemens’s was…
The technician Jonathan Siemens’s was pleasant and took care of the problem immediately very helpful
19 januari 2026
Omdöme utan inbjudan
The agent was very helpful and patient
The agent was very helpful and patient. Her customer service was outstanding.
17 januari 2026
Omdöme utan inbjudan
The young lady that worked with me was top of the line I give her a 20 she was so awesome to work with and very knowledgeable and couldn't be any more help to me than than anybody else she was great s
The young lady that was working with me was very easy to understand and to work with very helpful I couldn't say enough about her to me she was a 10 she just was very very knowledgeable and very Curtis to help a person and that was very pleasant to work with her so I think her very much for for the help that she gave me couldn't ask for better
16 januari 2026
Omdöme utan inbjudan
Got the customer support that I needed…
Got the customer support that I needed promptly. Customer support rep, in my experience, was great to talk with - patient, respectful and helpful.
Fluent home monitoring product, for me, has been exceptional in reliability. I will trade it for no other.
16 januari 2026
Omdöme utan inbjudan
Jonathan excellent service
Jonathan did a great job walking me through what needed to be done without talking down to me which I really appreciated.
15 januari 2026
Omdöme utan inbjudan
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