I ordered flowers as a birthday gift. I had previously used Flower Station when sending flowers to friends and family and this purchase was as successful as the previous orders. The flowers are always... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Arrived on same day as ordered within 2 hours and was informed and sent photo. Flowers were just as lovely as they looked on website and were greatly appreciated and enjoyed. Thank you!
Easy to order. I spoke to a helpful person when I rang to query something, which meant I could then complete my order online. The flowers were truly beautiful. Delivery was right on time, & delivery p... Se mer
This "High level customer service" called big shit made my worst day in my life. Ordered 16:25 yesterday 50roses to get delivered before 8pm( on website saying if order done before 5pm the same day d... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Flower Station is a 24-hour florist offering a huge selection of freshly cut flowers, vibrant bouquets and delectable gifts, we've got something for everyone. Whether you're after a spur-of-the-moment self-indulgence or an anniversary arrangement, flowers for a dinner party or surprise gift for that special someone, our team of florists will help you find exactly what you're looking for. And with same day flower delivery in London and nationwide next day shipping, amazing flowers are only a click away!
Kontaktuppgifter
55 Park Road, NW1 6XU, London, Storbritannien
- +442077247525
- info@flowerstation.co.uk
- flowerstation.co.uk
4,3
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 82 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Beautiful fresh flowers great service…
Beautiful fresh flowers great service arrived when you said . Would recommend and use again . Thank you
20 juli 2026
Omdöme utan inbjudan
Great communication & beautiful flowers
Great communication, beautiful flowers.
21 juli 2026
Omdöme utan inbjudan
Ordering was easy
Ordering was easy, delivery was on time and most importantly, my daughter was absolutely delighted with her flowers. Thank you.
14 juli 2026
Omdöme utan inbjudan
Beautiful flowers and great customer service
The flowers delivered were beautiful and the receiver was very pleased. Customer service was great, i had originally put the wrong delivery details but this was quickly rectified. I would highly recommend flower station and won't hesitate to use them again.
19 juli 2026
Omdöme utan inbjudan
Nice.
I'm based in Germany and the orrder process worked without issue.
16 juli 2026
Omdöme utan inbjudan
My daughter was absolutely delighted…
My daughter was absolutely delighted with her Birthday flowers. It was a beautiful bouquet 💐 Thank you 🙏🏽
16 juli 2026
Omdöme utan inbjudan
Excellent!
20 juli 2026
Omdöme utan inbjudan
Beautiful flowers
Beautiful flowers. Delivered on time. Excellent service. Highly recommend Flower Station.
15 juli 2026
Omdöme utan inbjudan
I’m based in Thailand
I’m based in Thailand and recently heard about the painful loss of a friend in London. I really wanted to send something to show my condolences, and your website was the absolute perfect solution. The selection of flowers is amazing, and the service was super fast and right on time. Thanks a lot.
16 juli 2026
Omdöme utan inbjudan
No flowers delivered
Ordered some flowers almost a week in advance and they have still not been delivered. There is no tracking but just an order number, I have contacted the website but am still waiting for a reply. Unsure why I am having to chase up on this order as I have never had any issues with any other flower companies.
22 juli 2026
Omdöme utan inbjudan
Svar från Flower Station
Dear Customer,
We are sorry to hear about the difficulties you have experienced with your order and understand how frustrating it must be to have to chase this up.
We would like the opportunity to look into this for you and provide an update on the status of your delivery. Please contact us at info@flowerstation.co.uk with your order details, and our team will investigate this as soon as possible.
We apologise for the inconvenience caused and look forward to resolving this for you.
Kind regards,
Alex
Such a brilliant service!
Such quick delivery and easy online ordering
20 juli 2026
Omdöme utan inbjudan
Great service!
Delivery guy sent a photo, experience was smooth and direct.
20 juni 2026
Omdöme utan inbjudan
Fantastic First Experience
This was my first time ordering from this florist, and I was extremely impressed with the excellent service\. My order was delivered promptly and exactly as expected\. I will definitely be ordering from this florist again and would highly recommend them to others\.
13 juli 2026
Omdöme utan inbjudan
PERFECT FLOWERS FOR MY DAUGHTER'S…
PERFECT FLOWERS FOR MY DAUGHTER'S GRAUATION, THEY REALLY SET THE SCENE, PERFECT, THANK YOU X
13 juli 2026
Omdöme utan inbjudan
Arrived on time and as described
Easy to deal with, flowers were as described, arrived on time
10 juli 2026
Omdöme utan inbjudan
I'm very happy by the way I was hear over the phone
I'm very happy by the way I was listened to when ordering over the phone. The whole procedure was explained.
10 juli 2026
Omdöme utan inbjudan
Unreliable
I ordered flowers for a special occasion to arrive on the 9th of July. On the 9th of July I received an email to say that the order was out for delivery. Flowers were delivered ( but not the original selection ) on the 11th of July. This was the first time I'd used Flower Station. They were disappointing and unreliable.
9 juli 2026
Omdöme utan inbjudan
Svar från Flower Station
Dear H. James,
We are sorry to hear that you were disappointed with your experience, particularly as this was your first order with Flower Station.
We would like to clarify that, as the order was placed well in advance, the specific flowers required to prepare the bouquet had unfortunately gone out of stock by the scheduled delivery date, as the peony season had come to an end.
We contacted you regarding the issue and, with your agreement, arranged to upgrade the order to a more luxurious bouquet as a gesture of goodwill for the inconvenience caused. The upgraded arrangement was then delivered on the newly agreed-upon delivery date.
We sincerely apologise that the original bouquet could not be prepared as selected and regret that the experience did not meet your expectations. We appreciate your feedback and understand your disappointment.
Kind regards,
Alex
The Fake "High level customer service"…
This "High level customer service" called big shit made my worst day in my life. Ordered 16:25 yesterday 50roses to get delivered before 8pm( on website saying if order done before 5pm the same day delivery before 8pm is garanted!!!) Now 10 to 1am ,I am at the shop which one is 15min drive frome my home adress and I paid express delivery fee even and nobody knows where are my flavors.
Don't use this company never ever if you want avoid a heading and stress.
13 juli 2026
Omdöme utan inbjudan
Svar från Flower Station
Dear Gabor,
We are very sorry to hear about the frustration and disappointment caused by this experience.
We would like to clarify what happened with your order. The order was placed at 4:40 PM, only 20 minutes before the cut-off time for same-day delivery. When our florists began preparing the order, they discovered that the short-stemmed roses required for the bouquet had unfortunately gone out of stock.
We immediately attempted to contact you to explain the situation and advise that a fresh supply of the required roses was due to arrive from our farms the following morning. Unfortunately, despite our attempts to contact you by both email and telephone, we did not receive a response.
We sincerely apologise that we were unable to fulfil the order as originally requested and for the inconvenience this caused. We understand that this was particularly frustrating given the intended occasion, and we regret that we were unable to reach you in time to arrange an alternative.
Kind regards,
Alex
Fabulous white Orchids
I wanted to send some orchids from France to Nottingham. Even if the website doesn’t provide this type of flowers, Flowers Boutique Nottingham prepared and delivered exactly what I had in mind. Fantastic!
13 juli 2026
Omdöme utan inbjudan
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