Flower Station Omdömen 

3 650
•
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I ordered flowers as a birthday gift. I had previously used Flower Station when sending flowers to friends and family and this purchase was as successful as the previous orders. The flowers are always... Se mer

Betygsatt 5 av 5 stjärnor

Arrived on same day as ordered within 2 hours and was informed and sent photo. Flowers were just as lovely as they looked on website and were greatly appreciated and enjoyed. Thank you!

Betygsatt 1 av 5 stjärnor

This "High level customer service" called big shit made my worst day in my life. Ordered 16:25 yesterday 50roses to get delivered before 8pm( on website saying if order done before 5pm the same day d... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Easy to order. I spoke to a helpful person when I rang to query something, which meant I could then complete my order online. The flowers were truly beautiful. Delivery was right on time, & delivery p... Se mer

Företagsinformation

  1. Blomsterbud
  2. också i
  3. Blomsterhandel
  4. Blomstermarknad

Skrivet av företaget

Flower Station is a 24-hour florist offering a huge selection of freshly cut flowers, vibrant bouquets and delectable gifts, we've got something for everyone. Whether you're after a spur-of-the-moment self-indulgence or an anniversary arrangement, flowers for a dinner party or surprise gift for that special someone, our team of florists will help you find exactly what you're looking for. And with same day flower delivery in London and nationwide next day shipping, amazing flowers are only a click away!


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 82 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(3 650)

342 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Beautiful flowers

Beautiful flowers bought as a gift for a friend and they loved them. Elegant & tasteful - their words
Thank you again

7 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

How to do things when it goes wrong.

I made a priority order and due to a mess-up at their end the order wasn't fulfilled, nor was this communicated to me. So after me chasing several times with no resolution I decided to cancel the order and request a refund. I always find that the mark of a good company is how they deal with situations where things go wrong, as lets be honest things do and often go wrong in our modern society. So to be fair to the Flower station they refunded my money no quibbles, and to mine and my mothers surprise they arranged a complementary bouquet of their seasonal bunch which arrived this morning, which my mum has advised are some of the nicest flowers shes ever received. She said she had 4 or 5 sunflowers in the bunch which she has never seen before, and was very pleased about. The Flower Station has redeemed the situation, and saved the day. So now they have a future customer for life. Thats how you build a brand and a reputation. Own the problem, and resolve it. Bravo Flower Station.

10 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT USE!

DO NOT USE!
Flower Sation UK fail to live up to their promises. Despite a full webpage stating that they offer 'same day delivery to Barnet' they fail to live up to their promise. This is clearly a breach of contract and I have contacted Trading Standards to complain.
Their customer service operative said that the company and their web team 'are aware there are discrepancies between the website and what they can actually do'. That is not MY problem! I placed an order in good faith which they broke their contract on.
Realistic expectations have not been met; if you cannot deliver inside the parameters you have set DO NOT OFFER THEM!
It is not unrealistic to list at the top of the Same Day Delivery Page the areas that you cover.
You should not have a page stating Same Day Delivery In Barnet if you cannot match the claim.

9 juli 2026
Omdöme utan inbjudan
Logotyp för Flower Station

Svar från Flower Station

Dear Sarah,

We are sorry to read your review and apologise for the frustration caused.

We would, however, like to clarify the circumstances surrounding your order. While we do offer same-day delivery to selected Barnet postcodes, not every postcode within the borough falls within our same-day delivery network. The recipient's postcode was outside the area serviced by our same-day delivery fleet and therefore could not be fulfilled using that service.

As soon as we identified this, we contacted you to explain the situation and provided the available options. We understand that this was disappointing, particularly as the order was intended for a specific occasion. After these options were presented, you chose to cancel the order, and we processed the cancellation and refund in accordance with your request.

We appreciate your feedback regarding the clarity of our website and postcode information. Comments such as yours are taken seriously and help us identify areas where we can improve the customer experience.

We are sorry that, on this occasion, we were unable to meet your expectations.

Kind regards,

Alex

Betygsatt 5 av 5 stjärnor

very happy with this delivery

very happy with this delivery, ordered the Get Well Soon bunch with balloon & bear, they arrived when I'd asked for the delivery to be made, I was kept apprised, and there was a photo of our friends receiving them on the doorstep.

4 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Everything perfect

Easy ordering, delivered on time and flowers of good quality and lasting well, even in this heat - what more could you want!

3 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

What a beautiful bouquet of flowers

What a beautiful bouquet of flowers! It arrived beautifully wrapped and was clearly packaged with great care. The entire arrangement was absolutely gorgeous, and the delivery was smooth and completely hassle-free. I couldn't have been happier with the quality and service.

7 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Flowers never delivered

Flowers never delivered. DHL said they had but the coordinates were incorrect and the photo showed a Dunelm parcel being delivered to an unknown door.
Flower Station said they would redeliver on Tuesday. Phone call to say yellow roses no longer available and agreed to accept orange roses.
Unfortunately the flowers were never delivered and DHL website show that they were still in Depot.
Requested refund which I received via PayPal.

8 juli 2026
Omdöme utan inbjudan
Logotyp för Flower Station

Svar från Flower Station

Dear Jenny,

We are very sorry to hear about your experience and sincerely apologise for the inconvenience caused.

Unfortunately, the original delivery was affected by an issue with the courier, and we fully understand your frustration after the tracking information and proof of delivery did not correspond with your recipient's address. As a result, we arranged a replacement bouquet and kept you informed when a substitution from yellow to orange roses became necessary due to stock availability.

Although the original order was ultimately refunded in full, we also sent an apology bouquet as a gesture of goodwill, which was successfully delivered and safely received by the recipient.

We appreciate your patience throughout this matter and apologise once again that your first experience with us did not reflect the standard of service we strive to provide.

Best regards,

Alex

Betygsatt 5 av 5 stjärnor

I needed a last minute order for family…

I needed a last minute order for family as I was unable to make a hen party in london, and was surprised at such efficient service I ordered the same morning and beautiful flowers were delivered within 2 hours. A very happy customer. Thankyou xx

27 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I bought the flowers for my…daughter-in-law after giving birth to our first grandchild

I bought the flowers for my daughter-in-law after the birth of my first grand son. She told me that they were the most beautiful flowers out of all the flowers she received, and she loved that they were blue for her son. The delivery service was fantastic as they phoned me to question if I had given them the correct address, which they were right to do as I had got the postcode wrong. I really appreciated them checking with me. I highly recommend this company and would definitely use them again.

30 juni 2026
Omdöme utan inbjudan

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