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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely love Flore probiotics and can’t live without them! Suffered with leaky gut and SIBO for years and tried a strict diet, acupuncture, other holistic methods, and stress reduction all to no av... Se mer

Betygsatt 5 av 5 stjärnor

Shirin is so easy to know and knowledgeable! She asked about my concerns and we walked through my first report. I especially loved how she used metaphors to describe specific probiotic strains (the se... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Dr. Aubrey Anderson was amazing! I cannot get over how excellent this company is. I’ve had several stool tests done over the years through labs used by my naturopathic doctor and the details on the re... Se mer

Betygsatt 5 av 5 stjärnor

Flore has literally changed my life. I used to be bloated all the time, suffered from heart burn and many other gastrointestinal problems. When I started taking Flore probiotics after getting my res... Se mer

Företaget har svarat

Företagsinformation

  1. Butik med vitaminer och tillskott
  2. Bioteknikföretag

Skrivet av företaget

Reopened under new ownership in March 2026, Flore (fka Floré by Sun Genomics) has the only custom probiotics with the secret ingredient. That secret ingredient is your gut microbiota. We create custom probiotics tailored and formulated to your unique DigestiveDNA to support your digestion, energy, and reduce bloating.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

327 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(327)

13 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Shirin was very kind and knowledgeable

Shirin was very kind and knowledgeable. She made good suggestions and truly seemed sincere in her concern about my gut issues.

3 januari 2023
Omdöme utan inbjudan
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Svar från FLORE INC

Thank you so much for the 5 star review, Amanda! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team

Betygsatt 5 av 5 stjärnor

Review of test results

Took the time to answer all my questions and provided me with a better understanding of the tools on their website. Very polite.

3 januari 2023
Omdöme utan inbjudan
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Svar från FLORE INC

Thank you so much for the 5 star review, Vito! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team

Betygsatt 5 av 5 stjärnor

Good information, helpful employee

Great conversation with a knowledgeable person. Helpful ideas. Nice to talk with a person and ask for ideas, and get a better understanding of my test results.

28 december 2022
Omdöme utan inbjudan
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Svar från FLORE INC

Thank you so much for the 5 star review, Laurette! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team

Betygsatt 5 av 5 stjärnor

This product has been amazing for the…

This product has been amazing for the whole family, but especially my autistic son. It’s brought about calm, focus and got him sleeping through the night.

22 november 2022
Omdöme utan inbjudan
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Svar från FLORE INC

Thank you so much for the lovely 5-star review, Tiffany! Hearing how this product has helped your son is so inspiring and is what keeps us working tirelessly every day to help everyone improve their lives through gut health.
- The Floré Sun Genomics Customer Experience Team

Betygsatt 4 av 5 stjärnor

I have great experience with Shirin

I have great experience with Shirin, the scientist who is very professional and patient in answering all the questions while reviewing with me my personal Microbiome Analyst Report. She deserves 5 Stars.

You want us to be honest, so here it is why I gave a 4 Stars review for Sun Genomics because I was a bit disappointed that my 2nd test kit did not come on time, until I inquired about it & found out that it was lost in the mail, & they have to resend it to me

I hope this will not happen again as I believe we are all anxious to know our progress after 4 months of taking the Probiotics & to be tested again & have to wait another 2 - 3 weeks to get the Report before Sun Genomics can formulate our new customized Probiotics! Thank you.

3 november 2022
Omdöme utan inbjudan
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Svar från FLORE INC

Thank you so much for your sincere feedback, Ann. We're very happy that our Scientific Liaison, Shirin, has been so helpful. We've taken your feedback to our team and are looking to improve the process so that you continue to receive the highest quality of customer service.
- Sun Genomics Customer Experience Team

Betygsatt 5 av 5 stjärnor

Helped to greatly reduce my child’s gut inflammation

I am so beyond thankful for this company and how their probiotics have helped my one year old recover from mold exposure that caused months of painful gut inflammation symptoms. The probiotics began significantly reducing his gut discomfort and improving his sleep within the first week. Getting to speak with the scientific liaison, Shirin, was so helpful since she was very knowledgeable and explained well how to support the beneficial microbes with specific foods and help to reduce the harmful ones.
My son has now completed two gut health tests and his score improved greatly in 4 months. He has continued to improve in his ability to tolerate more foods and has less and less digestive discomforts.
The analysis on the website portal is also very detailed about specific microbes detected and foods that support the beneficial ones.
Overall I am very satisfied with this company and am grateful for their presence in supporting my child’s healing at a time when I felt at a loss and even his pediatrician was unaware of how to help.

7 oktober 2022
Omdöme utan inbjudan
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Svar från FLORE INC

Thank you so much for the 5 star review, Amber! It was heartwarming to hear how we've been able to help your little one recover and relieve his discomfort. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you and your family achieve ultimate gut health.
- Sun Genomics Customer Experience Team

Betygsatt 5 av 5 stjärnor

Thank you Shirin

Thank you Shirin to always willing to explain everything. I love working with you

Regards,
Anshu

3 oktober 2022
Omdöme utan inbjudan
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Svar från FLORE INC

Thank you so much for the 5 star review, Anshu! We're excited to continue to provide you with the best experience possible.
- Flore Customer Experience Team

Betygsatt 5 av 5 stjärnor

I paid the initial fee, skeptically...

I paid the initial fee and did the test, waiting for my results so I could cancel (because I was so sure it was a scam). I got my report at about the 30 day mark and it looked pretty good and referenced some major deficiencies. The suggested probiotics were not what I expected, so I called to cancel. They asked me if I wanted a meeting with their biologist and I said sure, still skeptical. I talked to her for 20-30 minutes the next day. Wow - she was amazing. I think her name was Shira? I got more from her about my health than I've ever gotten from any doctor. I learned about why they were prescribing my formulation of only four strains and what exactly those strains were intended to do. The cost was worth every single penny. I don't know anything about the probiotics or how they will work but my experience so far tells me that if anyone knows what probiotics I should be taking, it's definitely these people.

26 september 2022
Omdöme utan inbjudan
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Svar från FLORE INC

Thank you so much for the 5 star review, Erin! We're so thrilled that you had such a great experience, especially with our Scientific Liaison, Shirin. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you and your family achieve ultimate gut health.
- Sun Genomics Customer Experience Team

Betygsatt 5 av 5 stjärnor

The journey here takes some time but…

The journey here takes some time but it's helping me move in the right direction.

24 september 2022
Omdöme utan inbjudan
Logotyp för FLORE INC

Svar från FLORE INC

Thank you so much for the 5 star review, Timothy! It's so wonderful to hear how Floré is helping with your overall health.
- Sun Genomics Customer Experience Team

Betygsatt 5 av 5 stjärnor

I have been using flore over a year now…

I have been using flore over a year now and my experience has been great so far. Customer service is also exceptional.

8 september 2022
Omdöme utan inbjudan
Logotyp för FLORE INC

Svar från FLORE INC

Thank you so much for the 5 star review, Shreya! We're so thrilled that you had such a great experience. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you and your family achieve ultimate gut health.
- Sun Genomics Customer Experience Team

Betygsatt 5 av 5 stjärnor

Great product and customer service

I’ve been using Floré probiotics for 12 months. I have notice a definite improvement in my digestion and overall wellness. I credit the probiotics and the excellent advice and education that Floré provides. Their customer service has been super. I needed four months of the probiotics in advance as I will be traveling for several months. I was really worried this wouldn’t work out and I would miss out on my probiotics for months. Bridget at customer service was super responsive to emails and made it all happen in a constrained time period. I super appreciate all their help and the wonderful product.

7 september 2022
Omdöme utan inbjudan
Logotyp för FLORE INC

Svar från FLORE INC

Thank you so much for the 5 star review, Kurt! We're so thrilled that you had such a great experience with Bridget, our dedicated customer service specialist. We're looking forward to continuing your journey with you towards ultimate gut health.
- Sun Genomics Customer Experience Team

Betygsatt 5 av 5 stjärnor

Excellent support, outstanding products

I have had nothing but excellent customer service and support from Floré. I was diagnosed with slow motility and IBS-C seven years ago, both of which run in my family. I am a very healthy eater and active, but needed extra GI support. Floré has been amazing for this purpose and the support calls with their in-house scientist, Shirin T, has been wonderful. She's friendly and highly knowledgeable.

As for changes in my gut biome: they've improved from the first month to the fourth, exponentially with some of the healthy bacteria. I'm excited to start my new formula, which was formulated based on my new test results (Floré retests you for free every 60 days).

They've now added the possibility of paying with an FSA or HSA account, which is fantastic.

I highly recommend Floré products and services.

22 augusti 2022
Omdöme utan inbjudan
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Svar från FLORE INC

Thank you so much for the 5 star review, Steph! We're so thrilled that you had such a great experience with our dedicated customer service team and our Scientific Liaison. We're looking forward to continuing your journey with you towards ultimate gut health.
- Sun Genomics Customer Experience Team

Betygsatt 5 av 5 stjärnor

Been a client for almost 2 months now

Been a client for almost 2 months now. Its more than I imagined. Great experience thus far.

22 augusti 2022
Omdöme utan inbjudan
Logotyp för FLORE INC

Svar från FLORE INC

Thank you so much for the 5 star review, Lukasz! We're looking forward to continuing your journey with you towards ultimate gut health and are so happy to have you as part of our Sun Genomics customer family.
- Sun Genomics Customer Experience Team

Betygsatt 5 av 5 stjärnor

Very good experience!

19 augusti 2022
Omdöme utan inbjudan
Logotyp för FLORE INC

Svar från FLORE INC

Thank you so much for the 5 star review, Thomas! We're looking forward to continuing your journey with you towards ultimate gut health and greatly value our international customers.
- Sun Genomics Customer Experience Team

Betygsatt 1 av 5 stjärnor

Reported to FTC!

Impossible to get ahold of and charged my card despite reaching out twice asking for cancelation. They don't reply to emails. Website seems purposefully constructed to make it impossible to cancel. Reported them to FTC as this is an illegal business practice.

16 augusti 2022
Omdöme utan inbjudan
Logotyp för FLORE INC

Svar från FLORE INC

We're so sorry that you had a negative experience, Michelle. We take our customers' experiences very seriously and have canceled the subscription. You'll be receiving an email from customer service confirming that the subscription has been canceled. Please don't hesitate to reach out to us directly with any other concerns or questions to customerservice@sungenomics.com

Betygsatt 5 av 5 stjärnor

Very helpful conversation

Very helpful conversation! Helped with understanding the report and fine-tuning the formulation to suit my daughters needs. Thank you!

5 augusti 2022
Omdöme utan inbjudan
Logotyp för FLORE INC

Svar från FLORE INC

Thank you so much for the 5 star review, Nancy! We're so glad that you had a great conversation with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you and your family achieve ultimate gut health.
- Sun Genomics Customer Experience Team

Betygsatt 5 av 5 stjärnor

Really great product and great people

Really great product and great people. This sounds like an ad, but I just got off the phone with a specialist Shirin. She answered my questions and even ones I didn’t know to ask. I’ve been taking the formulated probiotics for almost two weeks and a lot of my problems feel improved. I loved the explanation of how my formula was created for me and it hit all points. I’m looking forward to my healing and freedom from long-time diet restrictions.

28 juli 2022
Omdöme utan inbjudan
Logotyp för FLORE INC

Svar från FLORE INC

Thank you so much for the 5 star review, Mary! We're so thrilled that you had such a great experience with our Floré Care Scientist. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Sun Genomics Customer Experience Team

Betygsatt 5 av 5 stjärnor

They explained the testing results very…

They explained the testing results very well and the guidance for improvement was clarified.

28 juli 2022
Omdöme utan inbjudan
Logotyp för FLORE INC

Svar från FLORE INC

Thank you so much for the 5 star review, Lou! We strive to provide our customers with clear and in depth results and we're looking forward to continuing to provide you with the best customer service possible.
- Sun Genomics Customer Experience Team

Betygsatt 5 av 5 stjärnor

I love the personal attention that he…

I love the personal attention that he gives my autistic child.

27 juli 2022
Omdöme utan inbjudan
Logotyp för FLORE INC

Svar från FLORE INC

Thank you so much for the 5 star review, Heather! We're so thrilled that you had such a great experience. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you and your son achieve ultimate gut health.
- Sun Genomics Customer Experience Team

Betygsatt 5 av 5 stjärnor

Scientific Liaison Shirin demonstrated outstanding knowledge and solutions

Scientific Liaison Shirin demonstrated outstanding knowledge and solutions.
--Johnny Adams

23 juni 2022
Omdöme utan inbjudan
Logotyp för FLORE INC

Svar från FLORE INC

Thank you so much for the 5 star review, Johnny! We're so glad that you had such positive interactions with our Floré Care Scientist. We're looking forward to continuing your journey with you towards ultimate gut health.
- Sun Genomics Customer Experience Team

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