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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely love Flore probiotics and can’t live without them! Suffered with leaky gut and SIBO for years and tried a strict diet, acupuncture, other holistic methods, and stress reduction all to no av... Se mer

Betygsatt 5 av 5 stjärnor

Shirin is so easy to know and knowledgeable! She asked about my concerns and we walked through my first report. I especially loved how she used metaphors to describe specific probiotic strains (the se... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Dr. Aubrey Anderson was amazing! I cannot get over how excellent this company is. I’ve had several stool tests done over the years through labs used by my naturopathic doctor and the details on the re... Se mer

Betygsatt 5 av 5 stjärnor

Flore has literally changed my life. I used to be bloated all the time, suffered from heart burn and many other gastrointestinal problems. When I started taking Flore probiotics after getting my res... Se mer

Företaget har svarat

Företagsinformation

  1. Butik med vitaminer och tillskott
  2. Bioteknikföretag

Skrivet av företaget

Reopened under new ownership in March 2026, Flore (fka Floré by Sun Genomics) has the only custom probiotics with the secret ingredient. That secret ingredient is your gut microbiota. We create custom probiotics tailored and formulated to your unique DigestiveDNA to support your digestion, energy, and reduce bloating.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

327 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(327)

13 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Cannot live without them! Cured my SIBO.

Absolutely love Flore probiotics and can’t live without them! Suffered with leaky gut and SIBO for years and tried a strict diet, acupuncture, other holistic methods, and stress reduction all to no avail—until I discovered these probiotics. I have taken them daily for a few years and swear by them. Their customer service is also excellent.

17 augusti 2026
Betygsatt 5 av 5 stjärnor

The customer service is amazing

The customer service is amazing, and our patients love the probiotic formulas and the flexibility it gives our providers to create personalized formulas to fit each patient’s needs. Hands down, our company loves using Flore!

17 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Super informative report on my gut…

Super informative report on my gut biome, identifying very specific adjustments I can make to improve energy, and deal with systemic risks to lower butyrate production in my gut (which influences satiety, mitochondrial function, insulin sensitivity, and systemic inflammation).

Plus, the formulation they've sent me deals with restoring metabolic pathways to improve butyrate production. It's great and science-based. I'm already feeling positive changes in my gut based off of suggested dietary changes plus the new formulation.

7 augusti 2026
Betygsatt 5 av 5 stjärnor

What a transformation.

Wow. The company has transformed. Amazing customer service, and I’ve experienced some great results on the GoodOnes Bright One! Thanks to everyone at the new Flore! Keep up the great work!

10 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don't waste your money it's very…

Don't waste your money it's very expensive and did absolutely nothing for my symptoms!!!!

8 augusti 2026
Omdöme utan inbjudan
Logotyp för FLORE INC

Svar från FLORE INC

Thank you for taking the time to leave this feedback, and I'm sorry your experience didn't meet your expectations.

We take outcomes seriously enough to track them formally. Every customer has access to symptom and outcomes reporting in their Flore portal. When someone logs that things aren't working, that's our signal to step in and adjust the formulation, and it's the fastest route we have to changing a result like yours. That data also informs our ongoing research, so reports like yours genuinely matter to us whether they're positive or not.

I'd like to understand what happened in your case and see what we can do. Please call us at 415-326-4743 or email support@flore.com and ask for the care team. We'll walk through your history together and talk through the options.

We'd rather hear from you directly than leave this unresolved.

Betygsatt 5 av 5 stjärnor

Healthy!

To have custom made probiotics is wonderful! Flore quickly made my capsules, and sent them to me in beautiful packaging and a glass, recyclable bottle.

8 juni 2026
Betygsatt 5 av 5 stjärnor

Love the Learning Center and Personalized Probiotics

What made my experience great with FLORE is how easy and organized the entire process has been. I really appreciate that I was able to download my microbiome test results and have a customized probiotic created specifically based on those results. That level of personalization is what attracted me to FLORE in the first place.

I also love the Learning Center and all of the educational resources available on the platform. The website is well organized, easy to navigate, and makes it simple to understand my results and track my progress. The recent updates and improvements have made the experience even better.

I just received my customized probiotic and I’m excited to start using it. FLORE is doing a great job combining personalized science, education, and a user-friendly platform that helps people feel engaged and informed throughout the process.
I also want to give a special thank you to Craig, who was incredibly helpful. He took the time to meet with me, answer my questions, and help me better understand the process, which made the experience even more valuable.

Overall, I love FLORE and everything it offers—from the personalized approach to the educational resources and easy-to-use platform.
Keep up the great work, and thank you, Craig, for doing such a great job!

4 juni 2026
Betygsatt 5 av 5 stjärnor

Masterclass in customer excellence

Under the new ownership, this place hasn’t just improved—it has completely transformed! The product quality, the customer service, and the overall experience have received a world-class makeover that leaves the competition in the dust. Most importantly, these products have helped our children immensely. We are beyond thrilled and could not be more satisfied. If you're on the fence, this is your sign to dive in!

2 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Customer Service

Customer service explained how the microbes would work. I just went with the GoodOnes Lean I have lost some weight hoping this is the reason. You do need to drink water ( more than usual for me ) to keep things moving.

25 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

$300 paid for nothing of value

I paid for the first month at $299 expecting the personalized report and probiotics. when I received the materials I returned them within days.

Over one month went by and I was watching the status on my app. Since I had not received the report yet I chose not to renew every month as I waited. I expected this would mean I would get the report and the probiotics found to balance my gut biome.

Signed up Feb. 26. Report received April 16.

Instead I received the report in the third month. I received no probiotics. In reviewing the report I saw that my gut health was nowhere near normal in various categories. I attempted to research this on my own to determine what probiotics or treatment I could take since the report offered no recommendations. I believe the report is not meant to be understood by a layman.

By the time all was said and done I paid $300 and received nothing of value. I felt this was a rip off.

16 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I had a highly disappointing experience…

I had a highly disappointing experience with this company, and I would not recommend their services. It has been a significant waste of time and money.

For the first test, I wasn’t informed that temperature-sensitive products would be mailed to me during the summer, while I was out of the country with my family for over a month. By the time we returned, the products had spoiled. To address the issue, I had to involve my doctor to get any support. Eventually, a company representative instructed me to use the second test for a retest and promised new products.

The second test took an unreasonably long time to process, and before it was even completed, I received a shipment with only one product instead of the full set, along with incorrect instructions that referenced multiple products. When I emailed them—the only communication option available—to clarify the instructions and inform them of the missing products, I received no response at all.

Weeks later, I got an automated email stating that the results of the second test were ready, but there was no follow-up, no instructions, and no customized product sent to me. After all this, I’m left out of pocket a considerable amount with absolutely no benefit, wasted products, and wasted time.

What’s most frustrating is the lack of customer support or any effort to help me navigate the process correctly. The company’s approach feels careless and unprofessional. I am incredibly disappointed and strongly advise others to look elsewhere for better service and support.

2 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They consistently bill us before…

They consistently bill us before sending the probiotics out, we go week(s) without the product. It equates to us paying for 3-4 months of supplements per year without ever receiving them. They are in essence stealing from us. I would recommend finding another source.

12 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had a consult with Aubrey to review…

I had a consult with Aubrey to review my results. This information was extremely helpful since it’s a custom plan. I never realized the complex nature of the gut biom and she gave positive strategies for improvement. This was just what I needed to set a clear path and goals. Thank you!

18 november 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Still waiting for my results after…

Still waiting for my results after submitting in August. It’s now November 18. It was supposed to be ready over 2 weeks ago and still haven’t heard back. I emailed a week ago. If you’re going to do this, be prepared to wait 3-6 months to get results.

18 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I receive a lot for my health

It's was great to receive my stuff in Canada. The process is easy, and quick. I receive my probiotic with a good explain from Aubrey Anderson, ND. (The meeting take long time to have). I receive a lot of good information to improve my microbiom. I like the application to see all my stuff.
I see improvment in my body in 1 week (less gaz and bloating).
I will probably test my microbiom again after 3 month to see the progression.

9 oktober 2024
Omdöme utan inbjudan

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