FLORE INC Omdömen 

Wow, super impressed with the level of genuine and personal connection made during the consultation call around my probiotic formulation. They took the time to understand my health at a deeper level, answer and explain my questions, and make adjustments to my formula based on new information acquired.

After contracting Norovirus which led to an undiagnosed C. Diff infection that lasted over a year I thought my life was going to be miserable until I died. Floré’s testing showed a likely C. Diff issue shortly after my Norovirus infection but my GI discarded those results as an “unreliable consumer product.” It took a year to convince them I needed to be tested before they finally did and when it came back positive they finally treated me to get me on the path to recovery. When you don’t feel well it’s important to be heard and feel like someone cares. I have only felt this way with Floré. My GI doctor wants to collect my copay and move on to the next person. If it weren’t for Floré my GI would have convinced me that I was incurable and would have inevitably ended up getting surgery. Shirin has been so great at emailing me and speaking with the compassion that my GI sorely lacks. I’m on the road to recovery and it truly is the result of Floré. I am sincerely grateful for this company and Shirin’s guidance.

Sharin was such a lovely person as well as knowledgeable and friendly. I asked all the questions I had and she was very knowledgeable and polite with her responses. You could tell that she really cares about what she does and respects the client. Thank you so much.

I appreciate the wealth of knowledge that was shared with me. It was a fun learning experience! Thank you for taking the time to answer all of my questions.

Shirin was very down to earth and had a lot of good information.

She made suggestions on changes to my diet to improve my gut microbiome.

I never received my call!
There were no txts no missed calls.

Shirin was knowledgeable and answered all my questions. She gave me Hope!

I really liked talking to your scientific specialist, she is very knowledgeable, she took the time to listen to me and she helped a lot with the information she gave me, now I am more sure of how to improve, safer and well-directed steps, thank you Ms. Liaison for your patience and dedication to helping people like me who need to improve their health!

Shirin answered all of my questions and gave me some very informative guidelines for using other products that Flore offers for my particular problems.
Thank You Shirin.

Very informative and pleasant. I feel like I’m in good hands.

Shirin is a great help explaining my sons report and answering all my questions and we are very happy liaising with her for my sons gut health.

Cheers Pat

Caller did her homework before our conversation and answered all of my questions knowledgeable and concise. I loved the personal touch the Floré program gives me. Better than most physicians.

I first received my “custom” probiotics and the packaging’s lettering was all off and I had to request a new lid to my first shipment based on the packaging issues. Bad signs of things to come…

I requested to update my “custom” formula to include a strain my doctor requested. I was told I would have to pay to update the formula because I didn’t tell them within 6 weeks, which would’ve been free.

I haven’t had the ability to connect with them to reach them in the first 6 weeks and they won’t make an exception unless I either pay $79 or re-test my gut with them (laborious process) which is useless when I’m just trying to add a different strain per my provider who referred me to them.

After I complained that I don’t want to pay to reformulate or go through a weeks long retesting process, I got the response of:

“In order to keep the integrity of our custom formulation process and due to how quickly the microbiome changes, we do have to always recommend retesting this far out. We have a formulation team that specializes in choosing the strains based on the data and goals, so it's not a simple as requesting the strains and us adding them in.”

Apparently it’s easy to add in the strains if you pay $79 though to not re-test (insert eye roll).

Impossible to contact and slow to respond, only have a website and I had to follow up for responses. Eventually they said just “no”. Told my doctor to stop referring them and to switch to their competitors.

Bad customer service.

Shirin is so passionate about this work and incredibly knowledgable. She is very present on every call and really listens. I've learned a lot from her!

Shirin, is always so helpful with ways for me to improve my microbiome. I have some ongoing health issues that make eating certain foods difficult but she still has great ideas to work around these issues as best I can. I have reached out to Shirin a couple of times in the last 6 months she was always great about responding quickly and always helpful. It is a great service to provide this consultation.

Knowledgeable and friendly representative

The conversation with the counselor was very pleasant and clarified all my uncertanties regarding my report. Positevely impressed.

Shirin is wonderful! She was prepared, patient and perfectly knowledgeable with results. To know what it is that I need to be eating, to hear that my gut has improved and be shown those results was a huge gift. Her thoughtful expertise will definitely keep me coming back. Thank you Flore for helping me to live my best life and heal.

Shirin was great and I have hope again. I am committed to improving my situation and open to all of her suggestions. Looking forward to trying the probiotics.