Absolutely love Flore probiotics and can’t live without them! Suffered with leaky gut and SIBO for years and tried a strict diet, acupuncture, other holistic methods, and stress reduction all to no av... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Shirin is so easy to know and knowledgeable! She asked about my concerns and we walked through my first report. I especially loved how she used metaphors to describe specific probiotic strains (the se... Se mer
Företaget har svarat
Dr. Aubrey Anderson was amazing! I cannot get over how excellent this company is. I’ve had several stool tests done over the years through labs used by my naturopathic doctor and the details on the re... Se mer
Flore has literally changed my life. I used to be bloated all the time, suffered from heart burn and many other gastrointestinal problems. When I started taking Flore probiotics after getting my res... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Reopened under new ownership in March 2026, Flore (fka Floré by Sun Genomics) has the only custom probiotics with the secret ingredient. That secret ingredient is your gut microbiota. We create custom probiotics tailored and formulated to your unique DigestiveDNA to support your digestion, energy, and reduce bloating.
Kontaktuppgifter
51 W Jackson St #105, 60432, Joliet, USA
- (510) 407-6775
- support@flore.com
- flore.com
4,5
Utmärkt
327 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I definitely recommend consulting with…
I definitely recommend consulting with them to find out what more you can do to help heal your gut.
8 februari 2023
Omdöme utan inbjudan
Svar från FLORE INC
Thank you so much for the 5 star review, Kay! We're looking forward to continuing your journey with you towards ultimate gut health.
- Floré Customer Experience Team
Everything started out fine, but...
Everything started out fine. Their product really worked. The problems came when I tried to contact their customer support. After two months of trying via phone and emails I gave up trying. The straw that broke the camel's back was when my probiotics were a week late andI couldn't reach anybody for help. Watch out! There product helps, but if there are any problems at all, you're on your own.
UPDATE: 2/10/23 Customer service got back to me and offered to fix everything. Their solution was very satisfactory. I plan to stick with the company.
6 februari 2023
Omdöme utan inbjudan
Svar från FLORE INC
Thank you so much for the feedback and for providing an update, Joseph. We're looking forward to continuing your journey with you towards ultimate gut health and are constantly looking for ways to improve our process to make that journey easier.
- Floré Customer Experience Team
They really care...
They really care...
Shirin is wonderful! This is my second call and both times have been a great experience. She calls on time. She answers all of my questions and asks if there is anything else I'd like to address before hanging up. When I mentioned a supplement I take that she wasn't familiar with, she looked it up. Shirin asks what is working and what isn't so my probiotic formula can be adjusted. When I am speaking to her I feel like she really cares about my health and trying to help me get better. For me all of that is an indication of genuine care for me and excellent customer service!!
3 februari 2023
Omdöme utan inbjudan
Svar från FLORE INC
Thank you so much for the 5 star review, Patricia! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
Macrobiome formulation and its process
Shirin was so patient with me, understand my issue and
gave me instructions what to do.
3 februari 2023
Omdöme utan inbjudan
Svar från FLORE INC
Thank you so much for the 5 star review, Glenda! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
Very informative call
I really love the fact you have the opportunity to go over your results with a professional. Shirin was caring and informative and gave me insight to my gut health and the issues going on as well as steps to improve it. So far I’m super impressed with Flore and so glad I started this journey to better health with them.
30 januari 2023
Omdöme utan inbjudan
Svar från FLORE INC
Thank you so much for the 5 star review, Kimberly! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
She answered all my questions very well
30 januari 2023
Omdöme utan inbjudan
Svar från FLORE INC
Thank you so much for the 5 star review, David! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
Excellent Product with Science Backed Support
I have used the Flore custom probiotics for a year, and this journey has been transformative. The issues I started with are all resolved, and the advice I received about food choices that would support my progress toward a healthy gut was just as helpful as your custom probiotics.
I was given the go-ahead to wean off the probiotics and continue adding more fermented foods. With that feedback and advice, I felt very accomplished, but even more so, I am impressed that your company's integrity and ethics are in excellent order! You could have told me to just keep the probiotics coming. Many thanks for supporting me on this passage to better gut health. I am grateful!
27 januari 2023
Omdöme utan inbjudan
Svar från FLORE INC
Thank you so much for the 5 star review, Laura! We're looking forward to continuing your journey with you towards ultimate gut health.
- Floré Customer Experience Team
Very informative and helpful!
26 januari 2023
Omdöme utan inbjudan
Svar från FLORE INC
Thank you so much for the 5 star review, Erik! We're looking forward to continuing your journey with you towards ultimate gut health.
- Floré Customer Experience Team
Sent in my replacement sample for my…
Sent in my replacement sample for my daughter. The tracking said it arrived 1/22/23. I have emailed and called the number they provided through this forum. They didn't return any emails or calls. Now the website said they just received the sample today 1/26/23. This is a time sensitive sample, who is not doing there job. And now there websites states they will return phone calls between 3 to 5 days. They have a good idea and product. But there management apparently is dropping the ball on customer service and timely execution of there product. They apparently are getting to big to fast. And us the consumers are paying the price. Going to check out other options at this time. Wish they would just get it together.
26 januari 2023
Omdöme utan inbjudan
Svar från FLORE INC
We're so sorry that you had this difficult experience with the research product, Mike. By its very nature, the clinical trial had more challenging aspects of extra surveys, higher QC standards, and inclusion criteria. Since we're a very small company, we try to keep a small but highly dedicated team to run our operations, including our customer service team. We're currently restructuring the team as well as the channels that customers can use to reach out to us like chat, email, and ticket systems. We'll be here for your family's gut health needs if you ever wish to take advantage of the regular gut health products, which would be easier to utilize and navigate.
- The Floré Customer Experience Team
Incredibly helpful and experienced
So warm, helpful, tailored to my needs.
26 januari 2023
Omdöme utan inbjudan
Svar från FLORE INC
Thank you so much for the 5 star review, CS! We're looking forward to continuing your journey with you towards ultimate gut health.
- Floré Customer Experience Team
So much value!!
Shirin was comfortable talking about everything about the gut and I walked away with so much value! I learned so much not to feed to bad bacteria with coconut oil.
26 januari 2023
Omdöme utan inbjudan
Svar från FLORE INC
Thank you so much for the 5 star review, Mindy! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
Friendly, Knowledgeable, Sympathetic
Friendly, extremely knowledgeable, sympathetic.
24 januari 2023
Omdöme utan inbjudan
Svar från FLORE INC
Thank you so much for the 5 star review, Kami! We're looking forward to continuing your journey with you towards ultimate gut health.
- Floré Customer Experience Team
My call with Shirin was so helpful and educational.
My call with Shirin was so helpful and educational. She answered all my questions and more! I am even more convinced that gut health matters and my diet is key to my overall health!
23 januari 2023
Omdöme utan inbjudan
Svar från FLORE INC
Thank you so much for the 5 star review, Jill! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
Sun Genomics is a fraudulent company…
Sun Genomics is a fraudulent company that will keep charging your credit card for no services rendered. do not subscribe they have terrible customer service
23 januari 2023
Omdöme utan inbjudan
Svar från FLORE INC
Sincerest apologies for the misunderstanding about the charging schedule of the subscription. We have been notified that our customer service team has since refunded the $79 charge. We'll be here for you in the future for your gut health needs.
- Floré Customer Experience Team
An excellent overview of my report
Had a very honest and open discussion with Shirin.
18 januari 2023
Omdöme utan inbjudan
Svar från FLORE INC
Thank you so much for the 5 star review, Rama! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
My medical counselor was very knowledgeable
My medical counselor was kind, patient and extremely knowledgeable, making sure that she was fully versed in my medical history to come up with the best plan going forward for probiotics that would improve my health. It was a pleasure speaking to her.
13 januari 2023
Omdöme utan inbjudan
Svar från FLORE INC
Thank you so much for the 5 star review, Meredith! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
Excellent consultation
The consultation was super informative. Shirin was professional, knowledgeable, and a pleasure to speak with. She covered everything I needed to improve my gut health and look forward to working with her in the future.
12 januari 2023
Omdöme utan inbjudan
Svar från FLORE INC
Thank you so much for the 5 star review, Mike! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
I am grateful for this
First off the product actually works not a little bit but a complete noticeable improvement!. The person I spoke with was great!. They had great knowledge and information to pass on, alot of it was new to me. Not only did I get alot of questions answered I also learned alot. 10/10 !
11 januari 2023
Omdöme utan inbjudan
Svar från FLORE INC
Thank you so much for the 5 star review, Gabriel! We're thrilled you had a great call with our Scientific Liaison and we're looking forward to continuing your journey with you towards ultimate gut health.
- Floré Customer Experience Team
helpful and informative answers to my…
helpful and informative answers to my questions and concerns
10 januari 2023
Omdöme utan inbjudan
Svar från FLORE INC
Thank you so much for the 5 star review, Jim! We're so thrilled that you had such a great experience. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
Great Consultations
Shirin is awesome. Very thorough, encouraging, and pleasant to speak with. She takes the scientific stuff and puts it in a way that the common person can understand. Mahalo.
6 januari 2023
Omdöme utan inbjudan
Svar från FLORE INC
Thank you so much for the 5 star review, Jon! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
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