Dealt with Sean this afternoon for a trade sale. Sean was accommodating and assisted me getting materials for a last minute job as soon as possible. He was polite, professional and the conversation th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had honestly been delaying purchasing the flooring for our house, because it felt like such a big decision and I wasn’t sure of which underlay would be best suited. I spoke to Sean on the whatsapp n... Se mer
I had ordered one of FloorStreets runners online and decided that I also wanted the matching carpet for my landing , however my landing is a very awkward shape and when I priced it online it was comi... Se mer
I heard from Davinder via WhatsApp after walking away from my basket yesterday evening. Im glad he reached out as I was a little overwhelmed with the colour choices and fitting types. After a good cha... Se mer
Företagsinformation
Skrivet av företaget
Best Flooring Company In The World. 🌎🚀 In Sunday Times Top 100 List & Birmingham Women's & Children's Hospital Partner ❤️ Follow us on Instagram @floor.street
Kontaktuppgifter
Storbritannien
- 0333 038 3775
- help@floorstreet.co.uk
- floorstreet.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 69 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer service A****
Was able to contact floor street via message. Wasn’t directed to an automated response system, instead a real genuine person who was willing to help. I sent floor plans and they told me exactly how much I needed for the space I enquired about, really fast and efficiently. Really chuffed. Also made me aware that my delivery date can be modified if my move in date varies. Really grateful, brilliant service and customer service and contact. Looking forward to getting the carpet in now! Sean was brilliant
Floor Street And especially there…
Floor Street And especially there representative Sean Broadway who was so helpful throughout out the process .
I will certainly be using them again in the future
.

Svar från Floor Street
Incredible Customer Service
We had a few queries before repurchasing some more desert oak herringbone which we are laying in another completed room of our home renovation so I used the link to message the guys on WhatsApp & Sean was absolutely brilliant from start to finish!
Quick response, resent & amended my invoice to suit & genuinely such a lovely person which made the process so quick & simple!
Thank you so much for all your help again.
Although we haven’t received our order yet, we know from our previous orders that the quality & finish is incredible.
We’ve just ordered our new flooring and it was so easy !!
We’ve just ordered our new flooring and had a great experience. Sean was really helpful and took the time to help us pick exactly what we wanted. Delivery is already arranged for as soon as next week, which is fantastic. Thanks again, Sean, for all your help!
Many thanks to Sean for an incredible…
Many thanks to Sean for an incredible service when ordering our flooring. He was super responsive, helpful & can't recommend enough! Looking forward to receiving our order!! Thank you!!
Great customer service
I messaged Sean on the Bank Holiday as I was hoping to make an order and get my order for the sale price which was ending in a few hours. He messaged me back straight away checking measurements and asking what else I needed. He answered all my questions then sent over an invoice at 9pm in the evening way beyond working hours. I was surprised to hear from anyone out of hours. Sean was so helpful. Such great customer service. Thank you
Davinder was helpful and knowledgeable
Davinder was helpful and knowledgeable. He gave good advice and made the ordering process simple and smooth . He even help cater to our specific delivery needs. Can’t recommend him enough
Customer service was exceptional
Customer service was exceptional! Every question I asked was answered right away, it was so easy and convenient to make contact with Floor Street through WhatsApp. I also changed my order multiple times and Davinder remained patient with me throughout and helped me through the whole process. It was my first time ordering with Floor Street and I would highly recommend Floor street to all my family & friends. Amazing service!
Customer service Sean especially is the best
We needed to ask a few questions before we placed an order - I called and spoke with Sean. He was really helpful answering our many questions. Also suggested WhatsApp so we could see pictures. This was above and beyond what we expected and helped in our descions. He then sent us through an invoice with a link to purchase. Quick easy and simple. Thanks Sean for all your help can't wait to receive the order and get our new floor laid.
Great!
Great experience so far. Davinder was spot on with advice and got my order all sorted for me . Would definitely recommend !
Floor Street Review
I was assisted by Davinder at floor street and was so happy with the service from start to finish. He was so clear at explaining the different products and help me get what was right for my home and highly recommend floor street! 😊
Very pleasant ordering experience
Great help from davinder!! Helped me at all hours with multiple enquiries.. Can’t wait for our flooring
Good selection and helpful rep
Sean was proactive and reached out and was prompt with answering my queries. He answered all my questions and helped me through the ordering process. I have now placed the order and look forward to receiving my runner.
Fantastic service!
I was looking for a service that made it seem a bit easier and that’s exactly what I found! Floor Street were fast, helpful and great quality!
Thank you to Sean for helping me straight away, answering questions within seconds and for making sure I got the best out of it!
Fantastic!
Great customer service
Sean was very helpful in helping with measurements and ordering. Quick response to our queries. Also is happy to help when we are ready to place the future order for the runner we like. Great customer service.
Thank you soo much for Sean for helping…
Thank you soo much for Sean for helping us order our flooring last afternoon- genuine and friendly… we ordered all our flooring for the house
Davinder was very helpful all the way
Great customer service
Great customer service! Really appreciate it!
Davinder has been fantastic from the very start. He was incredibly helpful in arranging samples for us and patiently answered all of our questions. He was never pushy and gave us the time we needed to make our decision.
When we were finally ready to place our order, he made the whole process so easy. He was also incredibly quick to respond, which was a huge help as we were working to a tight timescale.
Couldn’t recommend these guys enough !
Thank you for all your help!
Can't wait for the flooring to arrive
Great service from Davinder
Great service from Davinder - thank you for your help choosing our floor
Sean provided a great service
Sean provided a great service, he was knowledgeable about the flooring we purchased and timely in his responses.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







