Flights Way Ltd Omdömen 

84
TrustScore 4 av 5

3,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Tom Latham has been more than helpful and very effective and very professional at his job I would definitely recommend friends and family to contact tom who has been so helpful throughout my book . Th... Se mer

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Betygsatt 1 av 5 stjärnor

Scam company beware! They made me pay a deposit of £150 and then I paid £226 with a remaining £226 balance to pay by 26th August 2026. I have been chasing them to produce the flight ticket in vain. Th... Se mer

Betygsatt 5 av 5 stjärnor

Excellent l have got the ticketand am looking forward to fly them again with them in six months time. Tom Latham thank you

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Betygsatt 5 av 5 stjärnor

I am writing this review in respect of Mr. Tom Latham. A great resource agent for the Flight Ways Ltd and a passionate Customer/Sales Consultant who will always provide solutions to his customers prob... Se mer

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Företagsinformation

  1. Resebyrå

Skrivet av företaget

Flights Way Ltd UK is a trusted name in the travel industry, dedicated to making your travel plans seamless and stress-free. Established in 2021, our company is registered under Company Number 13581977 and VAT Number GB437966446, reflecting our commitment to professionalism and compliance. We specialize in providing comprehensive travel solutions, including airline ticket bookings to destinations worldwide. Whether it's a last-minute flight or a planned journey, we offer competitive prices and top-notch customer service to meet your needs. Understanding the dynamics of travel, we also provide date change services for air tickets, ensuring flexibility and convenience for our clients. For those looking for financial ease, our Fly Now, Pay Later instalment plan allows you to travel first and pay in manageable installments. To ensure a hassle-free experience, we offer travel insurance for added security and hotel booking services to make your stay comfortable and memorable. At Flights Way Ltd UK, we pride ourselves on being a customer-focused agency, always prioritizing your satisfaction. Whether you are traveling for leisure or business, trust us to handle every detail with care and precision. Let us be your gateway to a world of exceptional travel experiences!


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

84 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 18 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(84)

46 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Tom Latham is an exceptional travel consultant

Tom Latham is an exceptional travel consultant who handles client bookings with great professionalism. He made my booking process completely seamless.”

7 april 2026
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Svar från Flights Way Ltd

Dear Adesoji,

Thank you so much for your kind words! We are thrilled to hear that Tom Latham provided you with such a professional and seamless booking experience.

At Flights Way Ltd, we take great pride in our team's dedication to making travel planning effortless for our clients. We will be sure to share your wonderful feedback with Tom!

We look forward to helping you with your next journey.

Safe travels,

The Flights Way Ltd Team

Betygsatt 5 av 5 stjärnor

My experience was wholesome and great

My experience was wholesome and great, Mr. Tom Latham is a superstar, he really took quality time with me and ensure all my queries are answered and also ensure that my flight ticket booking to Lagos is sorted at once exploiring all means to satisfy my me as a customer, going an extra mile to wao me.👍👍👍

18 mars 2026
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Svar från Flights Way Ltd

Thank you for the fantastic review! We are so happy to hear that Tom Latham went the extra mile to ensure your flight booking to Lagos was handled with such care.

Providing a "wholesome" experience and ensuring every query is answered is exactly what we strive for at Flights Way Ltd. We’ll be sure to pass your "superstar" shout-out along to Tom!

We can't wait to assist you with your future travels.

Warm regards,

The Flights Way Ltd Team

Betygsatt 1 av 5 stjärnor

‎I am very disappointed with my…

‎I am very disappointed with my experience with Flightways.

‎In December I paid a £100 deposit for a flight booking for travel on 3 January. I was given time to pay the remaining balance. After making the deposit, I was informed that the airline had increased the ticket price due to changes that I did not request or agree to.

‎Because of this unexpected increase, I was unable to continue with the booking and asked for my £100 deposit to be refunded. I only ever received a deposit confirmation and never received a ticket or booking reference.

‎After posting a review previously, I received a phone call asking me to remove the review and was told that my refund would be processed by the end of February. I removed the review in good faith based on that assurance, the phone conversation available.

‎Unfortunately, months have now passed since December and despite several follow-up emails and a final 7-day notice, I have not received the refund or any further response.

‎I simply want the £100 deposit returned and a fair resolution to this matter.

‎If this matter is resolved and my £100 deposit is returned, I will be happy to update this review accordingly.

22 december 2025
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Betygsatt 5 av 5 stjärnor

It was an amazing experience with Tom…

It was an amazing experience with Tom ,he was patient and professional even when we changed dates and times of travel.
I strongly recommend everyone to get their tickets from flight ways

28 januari 2026
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Svar från Flights Way Ltd

Hi Somina,

Thank you for your high recommendation! We're glad to hear you had an amazing experience with Tom and that his patience and professionalism stood out, even with the schedule changes.

We appreciate your support and look forward to helping you again!

Flights Way Ltd Team

Betygsatt 5 av 5 stjärnor

Tom Latham was magnificent. cent very kind

Tom Latham was magnificent very kind, polite and thorough. He sorted my flight to Nairobi to My satisfaction. I was meant to depart from Gatwick which is very far from my home, Tom was able to find even a better option, I was able to get a flight from Heathrow, and that is what I wanted.

3 januari 2026
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Svar från Flights Way Ltd

Hi Jim,

Thank you for your wonderful review! We are delighted to hear that Tom Latham was magnificent, kind, and thorough in sorting out your flight to Nairobi.

It’s great to know he was able to switch your departure to Heathrow to better suit your needs. We appreciate your feedback and look forward to assisting you again!

Flights Way Ltd Team

Betygsatt 5 av 5 stjärnor

Mr Tom though zi have not met him in person but he has won my confidence and I believe I will do more Business with him going forward.…

Mr Tom was very helpful all through the transaction. He was calm and answered all my questions and inquiries to details. His customer care is top notch. I will recommend him to any persons that need his service any time any day .

31 december 2025
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Svar från Flights Way Ltd

Hi Emmanuel,

Thank you for your fantastic feedback! We are delighted to hear that Mr. Tom won your confidence through his calm approach and top-notch customer care.

It is great to know he answered all your inquiries in detail. We truly appreciate your recommendation and look forward to doing more business with you in the future!

Flights Way Ltd Team

Betygsatt 5 av 5 stjärnor

Tom Latham is the best airline…

Tom Latham is the best airline personnel that has assisted in the last 2 years. I am always coming back to him for my airlines booking. Tom is super polite, calm and able to explain for you to understand and directs you to what is best for you.i am happy I met him

24 december 2025
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Svar från Flights Way Ltd

Hi Godwin,

Thank you for your wonderful feedback! We are thrilled to hear that Tom Latham has been the best personnel to assist you over the last two years. It’s great to know his polite, calm, and professional approach has made your bookings so easy.

We truly appreciate your loyalty and look forward to your next booking with Tom!

Flights Way Ltd Team

Betygsatt 5 av 5 stjärnor

My experience with Flights Way Ltd was…

My experience with Flights Way Ltd was glorious. The booking was made easy and their staff was accommodative and ready any time I needed the service. They provided good prices and easy information and thus made my travel arrangements a lot easier. All was done on a professional level and my travelling arrangements were to the latter. I would also refer Flights Way Ltd to anybody who requires efficient services in terms of flight booking.

12 oktober 2025
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Svar från Flights Way Ltd

Hi Chukwu,

Thank you for your review! We're thrilled to hear your experience was glorious and that our staff was accommodative and professional throughout. It’s great to know we made your travel arrangements easier with efficient service and good prices.

We truly appreciate your recommendation and look forward to serving you again!

Flights Way Ltd Team

Betygsatt 1 av 5 stjärnor

Fraudulent company

I had a very horrible experience with this company and NO this is not just about me but that is how they operate from what I later found out and judging from the reviews I have read here.
At first they would give you a good deal to attract you and then manipulate you in the most unsuspecting way.
I initially got a good deal from them or so I thought. I was asked to make a deposit of £80 to make the reservation which I paid immediately. They told me deadline for payment was 6/11/ 2025 which was exactly 7days to my departure. I asked if I could complete payment earlier to get my tickets. They informed me that it was possible I only needed to request for a new payment link. 2 weeks later which was in October I demanded for link to make complete payment so my ticket could be issued. But They declined saying the airline would only issue ticket 6/11/2025. This made me worried and suspicious but I was still patient and calm because of their reassurance. 6/11/2025 I called again for link. They told me they were still waiting for information from the airline. At about 8pm they called me to tell me there was a problem with my return date as the airline would not be operating on that day and wanted me to change my date and also use a connecting flight that would require a transit Visa. Even though from the first contact I made it clear I only wanted a direct flight. I told Then it was too late to change my dates as I already made other plans. I felt something was off so I contacted the airline directly to ask if they would not be operating on my arrival date. They airline confirmed operating and requested for my reference number to confirm my reservation but I had none. I asked Them for reference but they could not provide one rather he claimed it had been cancelled. Apparently they never made any reservation.
Yes the employee was calm all through tried to manipulate me against my wish to change my date and even requested for more payments. I told him I was not going to change my date and still be made to make extra payments which was not what we agreed on. If airline cancels your booking they make alternative arrangements at no extra cost to the passenger. After several back and forth with no real progress as They were bent on frustrating and obtaining more money from me I had to book another flight directly from the airline on my proposed date. I was waiting to return before writing this review to confirm if the airline would cancel as They had said as according to him he had information which the airline was not even aware of. And yes I eventually traveled using the same flight that they claimed would not operate.

This behavior is not only unprofessional but deceitful. Customers deserve transparency, respect, and honesty when booking flights, none of which this company provided. I strongly advise anyone considering them to look elsewhere. Save yourself the stress, hidden charges, and broken promises.
Now they don't want to refund my £80 claiming it is non refundable deposit. Very fraudulent company.

13 november 2025
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Betygsatt 5 av 5 stjärnor

I booked my flight with Mr Tom to…

I booked my flight with Mr Tom to abidjan the experience was very good and smooth

12 december 2025
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Svar från Flights Way Ltd

Hi Adolphe,

Thank you for your review! We're delighted to hear that booking your flight to Abidjan with Mr. Tom was a very good and smooth experience.

We appreciate your business and hope to assist you again soon!

Flights Way Ltd Team

Betygsatt 5 av 5 stjärnor

I booked my flight to Abuja

I booked my flight to Abuja, Nigeria with Flights Way , and honestly, the experience was great. Everything was simple and straightforward. The team was super helpful and quick to respond, and they got me a good fare without any hassle.My ticket was sent on time, and the whole process felt smooth. Really happy with the service — I’d definitely use them again for future travel!

6 november 2025
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Svar från Flights Way Ltd

Hi Jude,

Thank you for your fantastic review! We are so pleased to hear that your experience booking your flight to Abuja, Nigeria, was great.

It's wonderful to know that the process was simple and straightforward, and that our team was super helpful, quick to respond, and secured you a good fare without any hassle. We're glad your ticket was sent on time and the whole process felt smooth.

We appreciate your kind words and look forward to assisting you with your future travels!

Flights Way Ltd Team

Betygsatt 5 av 5 stjärnor

I rarely leave reviews

I rarely leave reviews, but my experience with flights way was fantastic from start to finish. I needed a reasonably priced ticket to Accra for an urgent family visit, and their platform made the entire process seamless. They were professional, patient, and quickly resolved the issue, even honoring the discount manually. The entire conversation was quick and smooth.

16 oktober 2025
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Svar från Flights Way Ltd

Hi Akosua,

Thank you for taking the time to leave such a fantastic review, especially since you rarely leave them!

We are so pleased to hear that your experience with Flights Way was fantastic from start to finish when booking your urgent flight to Accra. We're proud that our team was professional, patient, and able to quickly resolve the issue while making the entire process quick and smooth.

We appreciate your business and are happy we could help you in a critical time.

Flights Way Ltd Team

Betygsatt 5 av 5 stjärnor

recently booked my flight through…

recently booked my flight through Flights Way Ltd, and I am extremely impressed with the level of service I received. From the very beginning, their team showed outstanding professionalism, quick communication, and a genuine commitment to helping me find the best fare.

22 oktober 2025
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Svar från Flights Way Ltd

Hi Abel,

Thank you for your excellent review! We are extremely impressed that you are extremely impressed with the service you received from Flights Way Ltd.

We are thrilled to hear that our team demonstrated outstanding professionalism, quick communication, and a genuine commitment to helping you find the best fare.

We appreciate your business and hope to assist you with your future travels!

Flights Way Ltd Team

Betygsatt 5 av 5 stjärnor

I have travelled 3 times this year and…

I have travelled 3 times this year and 've booked all my flights with flights way .The experience I had was smooth and trust worthy. I will highly recommend this company and it's services.

1 december 2025
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Svar från Flights Way Ltd

Hi Ade,

Thank you for your fantastic review and your loyalty! We are so pleased to hear that you have booked all three of your trips this year with Flights Way and that each experience was smooth and trustworthy.

Your high recommendation means a lot to us! We look forward to being your travel partner for many more trips to come.

Flights Way Ltd Team

Betygsatt 5 av 5 stjärnor

The agent was well informed and walked…

The agent was well informed and walked me through every step of the process

14 november 2025
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Svar från Flights Way Ltd

Hi Charles,

Thank you for your review! We are pleased to hear that our agent was well informed and guided you seamlessly through every step of the process.

Providing clear and comprehensive service is very important to us.


Flights Way Ltd Team

Betygsatt 5 av 5 stjärnor

Tom was very helpful

Tom was very helpful . Excellent service

10 november 2025
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Svar från Flights Way Ltd

Hi Charles,

Thank you for sharing your positive feedback! We are delighted to hear that Tom was very helpful and provided you with excellent service. We'll make sure to recognize him for his great work.

We appreciate you choosing Flights Way Ltd!

Betygsatt 5 av 5 stjärnor

Overall good experience

Flights Way, in particular Tom Latham, came highly recommended by my sister in law whom he helped sort out tickets for flight to Lagos. Although the flight we reserved were not issued, it was the airline fault so would not fault flight way. Following that issue, Tom came to the rescue spending time with me to get the right ticket (even though it was a bit more), but I trust he got us (3 passengers
) the best deal and I also get compensated for the issue with the first tickets. So overall it was a good experience and I would definitely call on Tom again for future travels.

5 november 2025
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Svar från Flights Way Ltd

Dear Mrs. Erifevieme,

Thank you for taking the time to share your feedback. We are pleased to hear that, despite the initial setback which was due to an airline issue, your overall experience was a good one.

We are especially delighted that Tom Latham lived up to his strong recommendation! It’s wonderful to know he "came to the rescue" and spent the necessary time to ensure you and your two co-passengers secured the best possible alternative flight, as well as helping you receive compensation for the earlier issue.

Tom’s dedication is a great example of the commitment we have to our clients, and we will certainly pass on your high praise to him.

We appreciate your trust and look forward to assisting you with your future travels!

Flights Way Ltd Team

Betygsatt 5 av 5 stjärnor

Excellent service.

I booked with Mr. Tom and he was very polite and helpful.

29 oktober 2025
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Svar från Flights Way Ltd

Hi Chinedum,

Thank you for your review! We're delighted to hear that Mr. Tom was very polite and helpful and provided you with excellent service. We'll be sure to share your feedback with him.

We appreciate you choosing Flights Way Ltd!

Betygsatt 2 av 5 stjärnor

Want to be given back my money




⭐☆☆☆☆ Very Frustrating and Disappointing Experience with FlightsWay Limited

I am extremely disappointed with the way Flight Way Limited has handled my situation. I paid a £150 deposit, and despite reaching out to them countless times by phone and email, they have refused to return my money.

This experience has been incredibly stressful and frustrating, especially as I needed that deposit to buy food and essentials for my children. I have been more than patient, yet all I’ve received are excuses and delays, with no real effort to resolve the issue.

It’s very upsetting to be treated this way after trusting the company with my money. The lack of communication, accountability, and empathy from their side is completely unacceptable.

I would strongly warn others to think twice before booking with Flights Way Limited. My experience has shown that they are unreliable and unhelpful, and they do not seem to care about the impact their actions have on customers and their families.

All I wanted was a fair and honest refund of my own money — instead, I’ve been left disappointed and disheartened.

28 juli 2025
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Svar från Flights Way Ltd

Dear Ngambong Anicezet,

We sincerely apologize for the extremely frustrating and disappointing experience you've had regarding the refund of your £150 deposit. We understand how stressful this situation is, especially given your urgent need for those funds, and we deeply regret the lack of communication and the unacceptable delay in resolving this matter.

This is absolutely not the standard of service we aim to provide, and we take your concerns very seriously. We want to rectify this immediately.

Action Steps to Resolve Your Refund
We have immediately escalated your case to our senior management team for urgent action.

To ensure your refund is processed without any further delay, please could you contact us directly right away using one of the following methods, referencing your name and the £150 deposit amount:

Email: info@flightsway.co.uk

Phone: 0203 287 1342

We are committed to providing you with a clear timeline and ensuring the £150 deposit is returned to you as quickly as possible.

We are truly sorry for the distress this has caused you and your family. We are determined to resolve this and restore your trust in Flights Way Ltd.

Flights Way Ltd Team

Betygsatt 5 av 5 stjärnor

Experience was great

Heartfelt Appreciation for Your Outstanding Support

Dear Mr. Tom Latham,

I would like to express my sincere appreciation for your exceptional support and kindness. Despite the short notice, you went above and beyond to help me secure a good and reasonably priced ticket.

Your professional advice regarding flight connections, migration requirements, and visa types was truly invaluable. I am especially grateful for your patience and assistance, even late at night when I was stranded your willingness to help made a huge difference. Honestly, for a short time it seems Ive known you for a long time.

Thank you so much, Mr. Tom, for your dedication, understanding, and remarkable service. I genuinely appreciate your commitment and highly recommend your support to anyone in need of reliable travel assistance. I am sure when they will hear your name they will be assured within inside that they are on the right place. My journey was good. Be blessed in Jesus name.

28 oktober 2025
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Svar från Flights Way Ltd

Dear Elisha Swai,

Thank you so much for this truly heartfelt and detailed appreciation! We are absolutely thrilled to read about your outstanding experience with Mr. Tom Latham.

It means the world to us to know that he was able to provide you with such exceptional support, especially with the short notice and even late at night when you were stranded. Going the extra mile to offer invaluable advice on flight connections, migration requirements, and securing a good, reasonably priced ticket is exactly the kind of dedication we strive for at Flights Way Ltd.

We will be sure to pass on your wonderful feedback and kind blessing to Tom. Your high recommendation is the greatest compliment we can receive.

We look forward to helping you with all your future travels!

Flights Way Ltd Team

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