Thanks a lot fatma you kept your promise and delivered me a vehicle today, big shout out to Fleeto and all the employees there very professional attentive and they try their hardest to help people out... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent company in term of simplfy services , very well customer services in handling phone calles and very friendly always available for their customers ,doesnt matter what type vehicle you wan... Se mer
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I went to fleeto to collect a car short term, Ayhan went above and beyond to make sure he got me a vehicle I was happy with. Iva also put in the extra mile to make sure I was able to get the vehicl... Se mer
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Big shout out to Nadeem, Farhad and Ayhan. Had a vehicle issue but the turnaround and service in getting me back on road was exempliery, big recommendation to all pco drivers Fleeto is the place to b... Se mer
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Företagsinformation
Skrivet av företaget
Fleeto provides vehicle solutions for private hire drivers across London, offering flexible rental and rent-to-buy options designed to help drivers get on the road quickly and reliably. We understand that for many drivers, their vehicle is their livelihood. Our focus is on keeping the process simple, transparent, and efficient. From the first enquiry through to vehicle collection, our team works to ensure drivers clearly understand the requirements, documentation, and pricing so they can begin working without unnecessary delays. Our fleet includes a range of modern vehicles suitable for private hire platforms, including hybrid, petrol, and electric models. Vehicles are prepared to meet licensing requirements and are maintained to support drivers who rely on them daily for work. Fleeto supports drivers at different stages of their journey. Whether someone is new to private hire driving or an experienced driver looking to upgrade or swap vehicles, our team aims to provide practical guidance and support throughout the process. Customer feedback plays an important role in helping us improve. We encourage drivers to share their experiences so we can continue developing our service and supporting drivers across London.
Kontaktuppgifter
Storbritannien
- fleeto.co.uk
4,5
Utmärkt
217 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had an issue with my vehicle
I had an issue with my vehicle. The fleet department specially Ameena has been very helpful to resolve the problem. She was very calm and patient with me throughout the process.well done. And also many thanks to Billy who has been quite helpful.
27 januari 2023
Omdöme utan inbjudan
Svar från Fleeto
Hi Mr Libase
Thank you for leaving such a great review, we are glad we could be of help and were able to get you back on the road doing what you do best
Regards
Customer Care Team
Simple Self Drive
The best experience!!!
The best experience!!!! I will recommend 10 stars ! The staff very friendly,professional!
13 januari 2023
Omdöme utan inbjudan
Svar från Fleeto
Hi Marius
Thanks for sharing your feedback, we really appreciate your custom.
Regards
Customer Care Team
Simple Self Drive
Svar från Fleeto
Hi Ali
Glad you had a great service with the team, we look forward to serving you further
Regard
Customer Care Team
Simple Self Drive
PCO Renewal
All experiences I have with Simple Self Drive so far are first class.
11 januari 2023
Omdöme utan inbjudan
Svar från Fleeto
Hi Big Bappa
Thanks for the great review, glad you had a good service
Customer Care Team
Simple Self Drive
I am happy to be with Simple!
I am happy to come here.
The service is good the reception is better. Just joking both is great. Celina makes me feel welcomed and can’t wait to offer me a coffee which has been always available when I am here. Everyone is very smiley except Martin he has always the biggest laughter and cracks me up with his jokes. Billy is helpful and always approaches me when I am in the office. Kalam is my first person I saw when I can here and is friendly, helpful and kind. I recommend it to anyone!
9 december 2022
Omdöme utan inbjudan
Svar från Fleeto
Hi Phillip
What an awesome review, so glad you found our team helpful and welcoming and glad you feel part of the Simple Self Drive family.
If there is anything else we can help with please get in touch
Regards
Customer Care Team
Simple Self Drive
I recommend! Very very good!
Kalam is very good very calm. Martin is very nice. Billy is very very nice. I recommended several ppl to Simple Self Drive. I feel like I am at home coming into SSD! Everyone is friendly and everything is nice!
7 december 2022
Omdöme utan inbjudan
Svar från Fleeto
Hi Keita
Great to hear the team looked after you and you feel at home, we try to make all our customers feel like family at Simple Self Drive, if there is anything else we can assist with in the future you know where to find us!
Regards
Customer Care Team
Simple Self Drive
5 stars*****
They welcomed me with a coffee straight at the reception by this lovely person called Celina, she’s very chatty and helped me with all my concerns. Service been carried out nice and fast, very happy with it, Kalam is my guy helped me out all the time when I had any problem. Satisfied with them, 5 stars.
7 december 2022
Omdöme utan inbjudan
Svar från Fleeto
Hi Gabor,
5 stars means the world to us, thanks for the amazing review! We will be sure to let the team know about your kind comments.
Feel free to get in touch if there is anything else you need.
Regards
Customer Care Team
Simple Self Drive
Great service from staff very helpful…
Great service from staff very helpful and polite.
7 december 2022
Omdöme utan inbjudan
Svar från Fleeto
Hi Mrunal
Thank you for the great review!
Regards
Customer Care Team
Simple Self Drive
I am driving since February their kia e…
I am driving since February their kia e niroo. Once in an issue with electrical problem but they're happily to exchange a new one. I can suggest any one can use their services. I am sure you're not disappointed.
Wish them a great year ahead.
6 december 2022
Omdöme utan inbjudan
Svar från Fleeto
Hi Mr Chowdhury
We are glad you received a great service from the team and thanks for sharing your experience, if there is anything else we can help with please don't hesitate to get in touch.
Regards
Customer Care Team
Simple Self Drive
Good company
Good company. But note that if you have an issue with tyres that their breakdown policy is not going to cover it. I have been unfortunate and my tyres were worn out twice and I had to cover the cost. The service in the office is good. Just wish they could have accommodated me a bit more. I still gave 5 stars because I am overall happy with the service in the office. I was talking to Martin and Celina.
6 december 2022
Omdöme utan inbjudan
Svar från Fleeto
Hi Warsame
Firstly we really appreciate the 5 star review, sorry you had some issues with your tires, we would like to look in to this for you so if you could please be kind enough to email us at info@simpleselfdrive.co.uk with your full name and vehicle reg, a member of the management team will be in touch.
Thanks in advance
Regards
Customer Care Team
Simple Self Drive
Customer Journey with Simple Self Drive
Being welcomed into the building by someone as competent as Celina who looks to resolve any issues you may face, is the great way in beginning your customer journey with Simple Self Drive. With other great individuals in the building like Martin on the Fleet team, you never feel alone and reassured that all areas in your experience with Simple self drive.
6 december 2022
Omdöme utan inbjudan
Svar från Fleeto
Hi Bryan
Thanks for taking the time out to leave us a great review, its good to hear about your experience and that it met your expectations, if there is anything else we can help with please don't hesitate to get in touch.
Regards
Customer Care Team
Simple Self Drive
The service and the staff are very…
The service and the staff are very polite and professional.
The customer service is great, things get quickly sorted that is very nice! I never have to wait unnecessarily long. They are very helpful. Phone and email contact was with Kalam and in the office I talked to Martin and Celina and felt in good hands.
6 december 2022
Omdöme utan inbjudan
Svar från Fleeto
Hi Jorge
We appreciate you taking time out your busy day to leave us such an glowing review. We are glad the team were on hand to help with you needs. If there is anything else we can help with please do not hesitate to get in touch.
Regards
Customer Care Team
Simple Self Drive
I have been with SSD for 4 years.
I have been with SSD for 4 years.
They have always been very helpful. Every single person in the office. I had a great experience. The servicing/Maintenance is very good. The sales team has always been extremely helpful. I always felt in good hands. Would recommend it.
5 december 2022
Omdöme utan inbjudan
Svar från Fleeto
Hi Mr Islam
Thank you for being a long term Simple Self Drive customer, we really value your long-term custom and we strive to ensure customers like you are well looked after.
Please don't hesitate to get in touch if there is anything else we can help with.
Regards
Customer Care Team
Simple Self Drive
Always a good experience coming to…
Always a good experience coming to Simple Self Drive. I feel welcomed all the time.
The receptionist Celina is very great! Billy is great and very respectful. I love the car.
5 december 2022
Omdöme utan inbjudan
Svar från Fleeto
Hi Moussa
Thank you for sharing your experience with Simple Self Drive, your comments mean the world to us and so does your custom.
The team are on hand if there is anything else you need
Regards
Customer Care Team
Simple Self Drive
Hospitality, Professionalism and Excellent service
Hospitality, Professionalism and Excellent service are the words I use to describe Simple Self Drive. Celina and Martin were taking good care of me.
2 december 2022
Omdöme utan inbjudan
Svar från Fleeto
Hi Ferguson
It was a pleasure to serve you and thank you for the generous review, feel free to call on us if there is anything else we can do for you.
Regards
Customer Care Team
Simple Self Drive
My experience was very good
My experience was very good. I was greeted with Kalam who had gave me a great welcoming and made sure that everything was sorted in a calm manner. I would definitely recommend this to friends. Thank you, to the whole staffs, for the good smiles and great service that you have given to me. Hopefully, we would start great and finish great and that everyone is happy. Wish you all the best.
1 december 2022
Omdöme utan inbjudan
Svar från Fleeto
Hi Ali
So glad you had a good experience with Simple Self Drive, we strive to ensure all our customer needs are catered to so when we get reviews like this, it really make our day so thank you. I will be sure to pass your kind comments on to the team and I would like to also thank you for choosing Simple Self Drive
Regards
Customer Care Team
Simple Self Drive
I am happy with Simple Self Drive!
I am happy with Simple Self Drive!
I walked in and needed a car on the same day and they were able to accommodate me straight away. I was able to drive off with my car on the same day within hours, doing the checks, uploading documents and everything!
Martin’s service was good! Celina was excellent and helped my find information that I needed within minutes instead of me having to wait for a long time.
1 december 2022
Omdöme utan inbjudan
Svar från Fleeto
Hi Awlad
So glad the team were able to help on the day, at Simple Self Drive we strive on serving customers as quickly as possible, thanks for sharing your experience, it means the world to us
Regards
Customer Care Team
Simple Self Drive
Simple Self Drive was very helpful when…
Simple Self Drive was very helpful when making the decision to hire a PCO car. Billy did everything for me and showed me everything I need to know about the car. Celina gave a helpful service at the reception and provided me with all the needed information. I appreciate the service of Simple Self Drive a lot!
21 november 2022
Omdöme utan inbjudan
Svar från Fleeto
Hi Mr Choudhury
Your happiness is what drives us and we are glad we were able to cater to your needs. Your feedback also helps us so thanks for taking the time out to leave the review
Please don't hesitate to contact us for any future needs
Regards
Customer Care Team
Simple Self Drive
I like Simple Self Drive
I like Simple Self Drive. If I have any issues they always help me wether it is to change my car or sort out anything else. I have been with them for 2 years and have had not issues and happy to continue being with Simple Self Drive. Kalam, Martin and Billy are always helpful. Celina at the reception was very welcoming and offered me a coffee straight away.
30 november 2022
Omdöme utan inbjudan
Svar från Fleeto
Hi Ruban
Thanks for choosing to hire with Simple Self Drive, your custom is really appreciated, we also appreciate the time you took to leave this glowing review.
We are here if there is anything else you need
Customer Care Team
Simple Self Drive
I had a great experience at Simple Self…
I had a great experience at Simple Self Drive. The staff is great. I’ve been with Simple Self Drive for the past 2 years. Billy, Kalam and Martin are welcoming and accommodating. Celina greeted me with a smile and offered me a coffee. She was polite and helpful.
30 november 2022
Omdöme utan inbjudan
Svar från Fleeto
Hi Sandro
Thank you so much for this 5-star review. We really appreciate you being a Simple Self Drive customer and helping to share the word about us. We’re here for you anytime
Regards
Customer Care Team
Simple Self Drive
Detta är Trustpilot
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