Logotyp för Fleeto
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Fleeto Omdömen 

217
•
TrustScore 4.5 av 5

4,5

Biluthyrningsbyrå
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Thanks a lot fatma you kept your promise and delivered me a vehicle today, big shout out to Fleeto and all the employees there very professional attentive and they try their hardest to help people out... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent company in term of simplfy services , very well customer services in handling phone calles and very friendly always available for their customers ,doesnt matter what type vehicle you wan... Se mer

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Betygsatt 5 av 5 stjärnor

I went to fleeto to collect a car short term, Ayhan went above and beyond to make sure he got me a vehicle I was happy with. Iva also put in the extra mile to make sure I was able to get the vehicl... Se mer

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Betygsatt 5 av 5 stjärnor

Big shout out to Nadeem, Farhad and Ayhan. Had a vehicle issue but the turnaround and service in getting me back on road was exempliery, big recommendation to all pco drivers Fleeto is the place to b... Se mer

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Företagsinformation

  1. Biluthyrningsbyrå
  2. Billeasing

Skrivet av företaget

Fleeto provides vehicle solutions for private hire drivers across London, offering flexible rental and rent-to-buy options designed to help drivers get on the road quickly and reliably. We understand that for many drivers, their vehicle is their livelihood. Our focus is on keeping the process simple, transparent, and efficient. From the first enquiry through to vehicle collection, our team works to ensure drivers clearly understand the requirements, documentation, and pricing so they can begin working without unnecessary delays. Our fleet includes a range of modern vehicles suitable for private hire platforms, including hybrid, petrol, and electric models. Vehicles are prepared to meet licensing requirements and are maintained to support drivers who rely on them daily for work. Fleeto supports drivers at different stages of their journey. Whether someone is new to private hire driving or an experienced driver looking to upgrade or swap vehicles, our team aims to provide practical guidance and support throughout the process. Customer feedback plays an important role in helping us improve. We encourage drivers to share their experiences so we can continue developing our service and supporting drivers across London.

Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

217 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(217)

123 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

I'm a new customer and Masum and staff…

I'm a new customer and Masum and staff at Fleeto self drive has from my experience driving for 35 years customer service is outstanding with there polite and caring attitude towards customers.
Nothing is to much trouble and helpful regarding any issues.
I highly recommend to anyone thinking of hire a car short or long term that thay take all the stress and worry from hiring there vehicles.

17 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid Simple Self Drive – Misleading Information and Poor Service

I want to share my experience with Simple Self Drive to help others avoid losing their deposit and wasting time. When I first contacted them to rent a hybrid car, they pushed me towards an electric vehicle, claiming they didn’t have any hybrids available—even though their website clearly showed hybrids as an option.

The information on their website is completely misleading. They advertise a £200 deposit, but in reality, they demanded £500. Additionally, the minimum rental term was listed as 4 weeks, but when I spoke to them, I was told it’s actually 3 months.

After some time, I agreed to their terms. They required the deposit upfront before sending any documents. Once I sent the deposit, I had to chase them with multiple messages before receiving the documents—but even then, not everything I needed was provided.

When I tried to contact them for clarification, their customer service was awful. They repeatedly told me I didn’t understand their system and made it clear that if I didn’t go through with hiring the car, I would lose my deposit. Unfortunately, that's exactly what happened.

In summary, my experience was a complete nightmare. If you’re considering renting from Simple Self Drive, be prepared for hidden fees, misleading information, and terrible customer service. I hope this review helps others avoid the same issues I faced.

8 oktober 2024
Omdöme utan inbjudan
Logotyp för Fleeto

Svar från Fleeto

Hi Sorin,

We’re sorry to hear that you feel this way, though we’d like to clarify a few key points to avoid any misunderstanding. We always aim to be transparent and fair with every driver.

There are no hidden fees — all deposits, hire terms, and rates are explained in advance before any booking is confirmed. Vehicle availability and pricing can vary depending on the model, insurance criteria, and driver profile, which is why final details are confirmed during the booking process rather than solely relying on website examples.

All required documents are created individually based on the customer’s submitted information and are always provided before vehicle collection to ensure accuracy and compliance. We also upload the vehicle documents on your behalf to your ride hailing app to make the onboarding process smoother and save time.

Deposits are handled in line with the rental agreement and are refundable where applicable. However, cancellations after a deposit is made are subject to the standard terms agreed at the time of booking.

We appreciate your feedback and are happy to review your case directly if you believe something was not handled correctly. Please contact support@simpleselfdrive.co.uk
and our team will gladly assist.

Betygsatt 5 av 5 stjärnor

Excellent job done

Excellent job done, the performance of the car improved personally I think SATI is an experience technician and would to patronise him anytime I come for service or repairs. Further more he has the patience to explain and advise you on important issue's of the car.

18 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My contacts with Ayhan and Abdur Rahman…

My contacts with Ayhan and Abdur Rahman has been a pleasure, professional and very freindly.
Infact the whole experience with Simple Self drive gives me confidence that I will not have any problems as the company is run like a large company should 😊

5 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Always good service

Always good service, always good response. Especially ayhaan, Billy and Abdul rahman and taz

5 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

Great service, very efficient and quick response. Very friendly staff, would recommend this company.

5 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Services

The whole experience with Simple Self Drive is amazing. From day 1 until over 5 months, they never failed to impress with their professionalism, friendly approach, and kindness. Taz, Ayhan, Zamira, Kalam and the rest of the team are excellent and always helpful in any situation—a prompt response when you need the most. You guys are just simply amazing!

15 juli 2024
Omdöme utan inbjudan

Detta är Trustpilot

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