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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

They never refund the deposit and charge every driver for small damages that they never repair. All cars are old,cheap tyre,and always cars have issues.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Been with this company for 2 years on and off and everytime , they are swift and reliable when it comes to delivering good customer service. Jeremy , is the best and always has a viable solution for b... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I had a great experience with this organisation. There were times where I had issues with the vehicle and they were absolutely quick to put it right. The industry certainly requires more companies tha... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Only company I have seen that takes £500 deposit, ottto and Splend take £300 deposit and so do all other companies that I have seen online. Phoned up about vehicle last week lady hung up on me when I... Se mer

Företaget har svarat

Företagsinformation

  1. Biluthyrningsbyrå
  2. Biltillbehör

Informationen kommer från olika externa källor

London PCO Vehicle Hire for individuals and corporate clients. All our PCO Cars are leased with full PCO insurance for PCO licensed drivers. Private Vehicle Hire.


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

26 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

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Betygsatt 1 av 5 stjärnor

They never refund the deposit and…

They never refund the deposit and charge every driver for small damages that they never repair. All cars are old,cheap tyre,and always cars have issues.

7 maj 2026
Omdöme utan inbjudan
Logotyp för PCO Rentals

Svar från PCO Rentals

Hi sir, We are sorry you feel this way , but due to unpaid rent & damage to the vehicle there was a very good reason not to return the deposit, as far as tyres go we are not with the vehicle and can only replace tyres once we know they need replacing.
If you would like to call or come in to the office we will be happy to set up a payment plan with you to cover the rest of the outstanding amount on the vehicle.
Kind Rgds
PCO Rentals Ltd

Betygsatt 5 av 5 stjärnor

Best PCO car rental firm in London.

I had a great experience with this organisation. There were times where I had issues with the vehicle and they were absolutely quick to put it right. The industry certainly requires more companies that values its customers like PCO Rent. Thank you very much and keep doing what you do!

29 april 2026
Omdöme utan inbjudan
Logotyp för PCO Rentals

Svar från PCO Rentals

Mohammad thank you so much for your kind words, we wish you every success in your next venture, always here when you need us.

Betygsatt 5 av 5 stjärnor

The best company for new drivers

Been with this company for 2 years on and off and everytime , they are swift and reliable when it comes to delivering good customer service. Jeremy , is the best and always has a viable solution for both parties to be happy when an issue occurs. The company has exceptional staff that treat everyone fairly. The cars are maintained well and clean.

27 april 2026
Omdöme utan inbjudan
Logotyp för PCO Rentals

Svar från PCO Rentals

Sultan,
Many thanks for your kind words, we continue to be there for you and all our drivers and should you require anything else please do not hesitate to let us know.

Betygsatt 1 av 5 stjärnor

Scambags

Just seen their cars and i was terrified with the condition of them. Cars are absolutely in disgusting condition. Scambags

12 mars 2025
Omdöme utan inbjudan
Logotyp för PCO Rentals

Svar från PCO Rentals

HI Alper,
unfortunately Renee has not worked here for around 3 years now, but if you are after a new vehicle you should have said we have brand new BYD's, Hyundai's & Kia's at the moment with more vehicles coming in the next few months.
Please let us know how we can help if it is a brand new vehicle you are after.

Betygsatt 5 av 5 stjärnor

Amazing!

I have been with this company for 7 years! I cannot recommend them enough. What I appreciate the most is that they see each driver as an individual person. I have been treated exceptionally well during my time with them. They have always, without fail, been personable, kind, helpful, and accommodating to my personal needs. This is what makes them stand out compared to other pco rental companies. They have also helped and guided me in situations where it wasn’t even part of their job description! The staff are second to none. Speedy and efficient. Thank you! xxxxx

22 mars 2024
Omdöme utan inbjudan
Logotyp för PCO Rentals

Svar från PCO Rentals

Syma many thanks for your kind words, we will miss you, always here if you need anything, and good luck with your new car.
Kind Rgds
Everyone at PCO Rentals Ltd.

Betygsatt 1 av 5 stjärnor

Only company I have seen that takes…

Only company I have seen that takes £500 deposit, ottto and Splend take £300 deposit and so do all other companies that I have seen online.
Phoned up about vehicle last week lady hung up on me when I asked why is the deposit £500, she had no clear answer and then hung up on me in frustration. Giving £500 is a lot of money for a private hire driver who makes ends meet.

12 mars 2024
Omdöme utan inbjudan
Logotyp för PCO Rentals

Svar från PCO Rentals

Hi Kam,
Not sure why you would think we would hang up on you, the deposit is a set amount but one that we help all our drivers with by only having to pay half up front, with the rest then spread over the following 5 weeks, all deposits are of course fully refundable at the end of the rental.
Should you require any further information please do not hesitate to contact us.
Kind Rgds
PCO Rentals

Betygsatt 1 av 5 stjärnor

Hidden cost

I was really happy at beginning when they offered me 25% off for six week but later on I realised they are taking that money off you one way or the other , they offered you full comprehensive insurance but you are not really cover if you get in into accident regardless of fault or non fault you will have to pay £1000 access if you report it within 24 hours if you report later you will have to pay £2000 and they will take car off you and will not give you another car and you will have to pay them rent till the end of your contract which means you will not be working ,not using their car but still giving them rent which is really stupid and the other thing if you get Tickets they will charge you £25 just to transfer it to your name so if you get pcn in central London which is £80 you will end paying £105 which completely ripped off for the taxi drivers. I would definitely not recommend this company to anyone.

7 augusti 2023
Omdöme utan inbjudan
Logotyp för PCO Rentals

Svar från PCO Rentals

Hi Irfan, you have misunderstood our terms and conditions, we are extremely transparent at the start of hire regarding any charges, the admin fee for parking tickets is £24 as we employ a person to represent the thousands that we receive as do most hire companies, the easiest way to avoid the admin fee is not to incur parking tickets, your comments regarding the excess are incorrect and I cannot see that you have had an accident in our vehicle or been charged therein, excess is applicable for fault accident's only but if you opt for the full waiver you would pay zero. As you are still hiring from us I would be happy to answer any questions going forward to make our terms clear, Kind regards, Martina

Betygsatt 1 av 5 stjärnor

They are scammers please avoid them

They are scammers please avoid them. They are very unprofessional and try to make money out of you in different ways. I will not recommend at all

2 maj 2023
Omdöme utan inbjudan
Logotyp för PCO Rentals

Svar från PCO Rentals

Dear Waqar,

Thank you for sharing your feedback with us. We take our reviews seriously and appreciate the time you took to share your experience with us.

We apologize for any inconvenience caused but our returns policy applies to all drivers, & is in all our literature along with the contract which you signed & agreed to.

We value your feedback and would like to use it to improve our services in the future. Thank you again for choosing us and we hope to have the opportunity to help you again in the future.

Rgds
PCO Rentals Ltd


Betygsatt 5 av 5 stjärnor

Excellent service 👍

Excellent service 👍. New driver promotion saved me lots of money. 2015 Prius for £150 with all inclusive for 6 weeks. I ended up keeping the car for 12 weeks. Helped me to upload the documents to Uber and explained everything properly. Highly recommended. Thanks team.

1 december 2022
Omdöme utan inbjudan
Logotyp för PCO Rentals

Svar från PCO Rentals

Thank you for taking the time to share your positive experience on Trustpilot! We are thrilled to hear that you had a great experience with us! We are committed to providing exceptional service to all of our customers. We appreciate your kind words and look forward to serving you again soon!

Betygsatt 5 av 5 stjärnor

Excellent people to work with

Excellent people to work with
Made my experience very easy

30 september 2022
Omdöme utan inbjudan
Logotyp för PCO Rentals

Svar från PCO Rentals

Thank you for taking the time to share your positive experience on Trustpilot! We are thrilled to hear that you had a great experience with us! We are committed to providing exceptional service to all of our customers. We appreciate your kind words and look forward to serving you again soon!

Betygsatt 5 av 5 stjärnor

I had very good experience with PCO…

I had very good experience with PCO rental, I returned the vehicle nice and clean they refund my deposit in full. Very helpful staff I highly recommend this company for PCO rent a car.

23 november 2022
Omdöme utan inbjudan
Logotyp för PCO Rentals

Svar från PCO Rentals

Thank you for taking the time to share your positive experience on Trustpilot! We are thrilled to hear that you had a great experience with us! We are committed to providing exceptional service to all of our customers. We appreciate your kind words and look forward to serving you again soon!

Betygsatt 5 av 5 stjärnor

The best company to work for

I have worked for many companies, however I couldn’t find genuinely helpful people like PCOrent team. The car I have rented wasn’t that good, but there is maintenance every time I needed also it is my choice to keep that car. Thank you so much for the pleasant time I had with you guys. THE BEST COMPANY!!!

4 augusti 2022
Omdöme utan inbjudan
Logotyp för PCO Rentals

Svar från PCO Rentals

Thank you for taking the time to share your positive experience on Trustpilot! We are thrilled to hear that you had a great experience with us! We are committed to providing exceptional service to all of our customers. We appreciate your kind words and look forward to serving you again soon!

Betygsatt 5 av 5 stjärnor

A great company and really helpful

I found PCO Rentals very helpful. I had a few issues with a vehicle at the start, but very quick to resolve it, and I felt they went out of there way to help me. They quickly swapped my vehicle for another and refunded me a weeks rental costs.
I’m still renting a car from PCO Rentals and will continue doing so.
I would highly recommend this company for renting a PCO vehicle.

25 december 2021
Omdöme utan inbjudan
Logotyp för PCO Rentals

Svar från PCO Rentals

We are so grateful for your positive feedback on Trustpilot! Delivering a great experience to our customers is one of our top priorities, so it's wonderful to know that we hit the mark with you. Our commitment to providing exceptional service is unwavering, and we're thrilled that you were pleased with your experience. Your kind words mean a lot to us and are extremely motivating for our team. We value your business and can't wait to have the opportunity to serve you again in the future!

Betygsatt 5 av 5 stjärnor

A very fair company

I found PCORentals to be a fair company, they returned my deposit in full and the vehicle was in good condition, I would use this company again.

7 december 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The worst company I ever rented a car…

The worst company I ever rented a car from. All the reviews here are from accounts with only 1 review as they asked their drivers to give them 5stars in exchange for £10 discount, I still have the message on my phone. Staff is friendly only at the beginning when they rent you the car. After that, staff is very rude and don't help you at all when you have a problem. Once I was driving their car in south London and someone stopped me in traffic to tell me I had no braking lights. I pulled over, I called them and they said to take the car to their garage (in north London, more than 1 hour away) just to change the lights if not, I won't get any refund if I change them myself. I had other problems with their cars, I had the car stopped at their garage for 1 week, I couldn't work, I didn't get any refund. Once, they had problems with the insurance, I couldn't use the car, again, no refund. If you do complain, you are not listened, they just don't care. The worst experience I had when I gave the car back, they blocked me and tried not to return my deposit after 1 month as per contract. I had to call them using a different number and managed to get the money back. I have evidence of everything on my email. I would not recommend this company to anyone

18 november 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very unprofessional service

Very unprofessional service. The car should not pass MOT. Were trying to rent WAV Berlingo in dramatic condition. I think TFL should investigate this doggie company.
Manager biggest ignorant ever, waste of half day......

4 juni 2021
Omdöme utan inbjudan

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